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Should I Neg This Seller

LeeGLeeG Posts: 12,162 ✭
in U.S. Coin Forum
Looking for some thoughts on this. Heres how it went down:

Won two items from this seller. Asked for price to combine shipping and add insurance. Four day's and three emails later I finally got the correct answer. Last night got an email stating they sent me the wrong coin. It seems that they had two same year/type coins that ended at the same time. Since I combined shipping, to save cost, I can't "Return To Sender". I have to use my own packaging, mailer, and go to the Post Office, to return the incorrect coin. They did say they will reimburse me shipping cost's. What do you think? Thanks, Lee

Comments

  • eagle7eagle7 Posts: 1,441
    Just read your own statement in your sig block. That ought to answer your question.
    In an insane society, a sane person will appear to be insane.
  • K6AZK6AZ Posts: 9,295 ✭
    If they reimburse your cost to ship the coin back to them, and they send you the correct coin, they don't deserve a negative in my opinion.
  • UncleJoeUncleJoe Posts: 2,536 ✭✭✭
    See above two posts.

    Joe.
  • morgannut2morgannut2 Posts: 4,293 ✭
    Looks too complicated already. If they have a no questions asked return privilege, I'd just return to sender and ask for a full refund. If asked, tell them these were intended as birthday presents, you can't give one without the other, and it's now going to be too late. This is probably an honest mixup but when things keep going wrong, just bail out and get your money back. It's not like you just bought one of 15 1804 silver dollars and can't find replacements. Don't neg unless they refuse a refund.
    morgannut2
  • MadMonkMadMonk Posts: 3,743 ✭
    It sounds like he is making it right, you should give him a positive, and state that he handled the situation professionally.
    Today's mighty oak is just yesterday's nut that held its ground.
  • LeeGLeeG Posts: 12,162 ✭
    image eagle7, thanks! Appreciate everyones comments!!!! Lee
  • TomBTomB Posts: 21,200 ✭✭✭✭✭
    If you don't open the package, and simply write "Return to sender" on it, then you will not have to pay any postage, nor will you have to use any of your own packaging materials.
    Thomas Bush Numismatics & Numismatic Photography

    In honor of the memory of Cpl. Michael E. Thompson

    image
  • MFHMFH Posts: 11,720 ✭✭✭✭
    TOM B seems to have the right idea. Just email the seller of your plans to refuse the package.

    The seller seems to want to do the right thing and does not deserve a neg.
    Mike Hayes
    ~~~~~~~~~~~~
    Coin collecting is not a hobby, it's an obsession !

    New Barber Purchases
  • SilverDollarManSilverDollarMan Posts: 343
    I've had a lot worse experience than that, but the guy worked it out. I gave him pos and said the transaction took 25 days to complete.
    Just Learning!
    Thank You
    SilverDollar

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