Should I neg this Ebay Seller?

Cherwood

On Oct. 5th, I bought a Seated Half Dime on Ebay. She didn't take Paypal so I mailed her a money order that same day. Her ad stated that she only shipped on Saturday, so I figured it would be shipped out that following Saturday. But she claimed she didn't get my payment until Mon., Oct. 11th, so then my item was supposedly shipped on Sat. Oct. 16th. But I still have not received it and it's been 3 and a half weeks. She says there is nothing she can do as I didn't specify insurance (her shipping cost was $4.00, but she says she shipped it regular 1st class mail).

She has over 2,750 feedback - all positive. It seems like she would want to do something to make it right to avoid negative feedback. (She still hasn't left me any feedback, although she acknowledged receiving my payment). I have never bought a coin on Ebay and not received it. So what should I do?

airplanenut

Was insurance ever an option? How about linking the auction?

Jeremy

Smittys

That's the number one answer from high feedback people, you didn't take insurance.
If you Neg her she will Neg you back can you afford that.
I saw one big seller and all his negative answers were, " you didn't buy postal insurance"
Makes you kinda think if you don't buy it you're not getting the item.
Just my 2 cents
Smitty

MICHAELDIXON

I would wait for 29 days after she supposedly shipped the item. If I hadn't received it, then on day 30 I would leave a negative. Sometimes, the mail takes longer than expected.

joeyuk

I am from the school the seller has the responcibility to get the coin to you. A person could just not ship when ins. is not purchased? I might ask for proof it was sent but in my opinion this would still not let them off the hook.

I had a registered / insured coin I sold to someone lost in mail. I mailed the coin 04/05 /04 and filed claim 30 days later. I refunded right away and am still fighting for my claim.($78)

Cherwood

<< <i>That's the number one answer from high feedback people, you didn't take insurance.
If you Neg her she will Neg you back can you afford that.
I saw one big seller and all his negative answers were, " you didn't buy postal insurance"
Makes you kinda think if you don't buy it you're not getting the item.
Just my 2 cents
Smitty >>



I really don't see how she would have the right to neg me since she admittedly received my payment. She could respond that way to my neg comment, but I don't see how she could neg me?

I also wonder why she hasn't left me any feedback yet.......most sellers do right after they receive payment.

1956Quarter

I've had this happen before.

Say this: "I realize that I did not buy the insurance, wheither it was an option or not. Your liability ended as soon a you shipped the item. In that light, please forward to me a copy of your USPS receipt proving that you shipped the item and I'll handle it from there. In the absence of said receipt, I'm holding you responsible for either shipping the coin and providing proof thereof, or providing a refund. Thanks..."

This usually gets some results. If they refuse so send the coin or a refund, report them to e-bay as a non-delivering seller. Unless they can prove they sent it, they have nothing to prove their case and make you take the fall.

100proof1957

56 Quarter is on track !

You had an obligation to pay,seller has to ship it (and prove it) !

i ship nothing without insurance,wether you pay for it or not.

Dog97

So let me see if I got this right-you bought a coin from some sleazy coin dealer on eBay-You went out of your way to go get a MO and not to mention you had to pay extra $$ for the MO plus spend your time, gas & wear & tear on your tires (what the dealers always say) driving to the PO or where ever you bought it and not to mention your time spent waiting in line, just because the dealer is too cheap to accept payment methods that might cost her a measley 30¢ + 2.9%. If I were a scammer I wouldn't take PayPal either because of the chargebacks if you shank a buyer.
The dealer failed to protect your interests (and hers too) by not insuring, tracking, or delivery confirmation, which could have easily been included in the $4 this sleazy ripoff dealer charged you for shipping, probably only cost $1.50 to ship in anyway.
You didn't get your item and the dealer tells you *too bad so sad GFU*
What part of getting ripped off do you not understand? If I saw you on the street and punched you in the nose and snatched your purse would you have to go make a thread on the board asking what you should do about it?
A neg is in order.

Bikingnut

$4.00 for first class mail on a Seated Half Dime? What did she package it in, sand? No way. I would wait till it gets to you and look at the postage date before I did anything. Give it a couple more weeks the report it to ebay first.

Cherwood

Thanks everyone. I'll let you know what happens.

ms70

Nevermind. Bad idea.

Goober

<< <i>I am from the school the seller has the responcibility to get the coin to you. A person could just not ship when ins. is not purchased? I might ask for proof it was sent but in my opinion this would still not let them off the hook.

I had a registered / insured coin I sold to someone lost in mail. I mailed the coin 04/05 /04 and filed claim 30 days later. I refunded right away and am still fighting for my claim.($78) >>



Even though you took the high road and claimed responsibility it's not the seller who "legally" needs to get the item to you. I do believe it's fishy it took so long to ship, and then never arrived. In the freight, mail, shipping world, there's a term used. Transference of ownership. After something is turned over to a carrier the original shipper has no responsibility for loss or damaged, it moves to the carrier if liability is transfered, or directly to the consignee (individual receiving the item). There's always fighting, and lawsuits going on between all three parties and probably always will. Best bet is to have all the available knowlege you can when shipping and receiving to save your hide.

Truth be it, what most have said is true. She hasn't left you feedback in case you don't reply positively. It then gives her recourse to come back at you. I think that's a crock too. As a seller, no matter what, I always leave positive feedback once clear payment has been made. Regardless of whether or not they come back after the fact.

Barry

it's not the seller who "legally" needs to get the item to you

Not true. Armen Vartian discussed this in his Coin World column a few years ago. The UCC says that a dealer (someone who is in the business of selling coins for a living) is responsible for delivery, unless offered insurance is specifically declined. If insurance was not offered, it's still his responsibility to insure delivery. OTOH, A hobbyist who sells a few coins on Ebay is not held to the Uniform Commercial Code, and if shipped uninsured, is not responsible if it never arrvies.

Dog97

Those of you who say the dealer is not responsible and it's cherwoods responsibility sure need to study up on the laws that pertain to running your business.
The FTC does not say that if the buyer does not receive his product then he is just SOL.
The FTC says a product must be shipped in less than 30 days or a refund offered. If a monies are refunded, and this just goes to show you how crooked coin sellers are all money is refunded and that includes shipping , handling & insurance charges. So much for the restocking fees and refund minus shipping that the dealers shank you guys with, huh?
The 30 day clock does not start when the check clears the bank the clock starts when the order is received
Since the dealer can not prove she shipped the coin she basically didn't ship it because FTC says a sellermust keep records and perhaps cherwood needs to contact the FTC. BTW, it's a $11,000 fine for not compling with the FTC regs.

Cherwood

Thanks again, everyone. Even though the coin is not that expensive, it's a lot of money to me to just be throwing away. And I really wanted that coin for my type collection.

I have never purchased insurance in the past as the coins I purchase are all fairly inexpensive and I've never had any problems. Maybe I'll rethink that next time.

ElectricEye

<< <i>how she could neg me? >>



There is a myriad of different negative phrases to choose from. Bottom line, accept the shipping charges and pay extra for ins. or don't bid. $5.30 is high for s/h/i and my bid would reflect this fee if I chose to bid. As a powerseller, I use delivery confirmation and save every receipt (two forms of proof that the package was sent on the date specified). Ask the seller for a scan of their postal receipt proving it was sent on the date they said it was. They should be able to provide that.

Cherwood

I sent her an e-mail requesting a copy of the shipping receipt. I'll let ya know what she says. Thanks.

100proof1957

Do not the EBAY rules dictate,that in a dispute the seller must provide proof of delivery and or shipment ?

airplanenut

<< <i>Do not the EBAY rules dictate,that in a dispute the seller must provide proof of delivery and or shipment ? >>

I thought it was PayPal

maddogale

Cheryl, most likely she is holding your feedback for "ransom" by not leaving any on you as of yet. She knows you haven't recieved the item, probably feels that you are pondering a neg, and is waiting to neg you back as retaliation. Give the *^&%#$@% a neg if the coin doesn't arrive in one more week, just to be sure the lazy-azz Postal service hasn't got it setting on a shelf somewhere waiting for a "light mail" day so they won't tax their bodies to carry that extra 1/2 ounce!!

ldhair

I would be in this sellers face in a heartbeat.

She would know a claim with the postal service for mail fraud is coming her way as well as a complaint with Ebay.
She would also know a neg is coming her way. You can respond to her neg as well.
If you word you neg and your responce right she will really look bad and you will look to be the victim.

Don't put up with this kind of crap.

Dabigkahuna

It's not looking good so far. Sometimes just a phone call can clear things up that e-mail can't.

I hope it works out for you.



Larry
Dabigkahuna

BAJJERFAN

Then again why would smoeone with over 2700 positive feedbacks try to screw you out of a few dollars? I would say that it looks like the post office is really slow here.