Do you have a "return policy" ??? (semi-rant)

longtimecollector

That was all I asked............

The response I get ...........

<<<< Hi Jim,

I certainly will not make you keep something you do not want, especially when I may have deceived you in the description. If you don't want any of the coins, just send them back for a full refund.

However, what I will not do is give partial refunds on coins.

Hope this answers your question, >>>>>



A simple yes or no would have been fine......... Am I to assume that the seller would accept returns for any reason, or only if he feels he has deceived me ??? What is the BS about partial refunds????

If you sell on EBAY......... PLEASE list your return policy clearly in the listing

MICHAELDIXON

I think he is trying to let you know he is dependable and will give you a full refund.

RYK

I think that the seller did not understand what you wanted to do. There is an evil practive among buyers (yes, buyers) whereby the buyer receives the coin at the agreed upon price and then tries to negotiate the price down with the coin held hostage in the process.

Since he said:

If you don't want any of the coins, just send them back for a full refund.

I think you should do just that if you are not happy with it/them. His response is reasonable.

Purple73

Perhaps this seller has ran into people who liked the coin and wanted to keep it but because of a small nick or something that was on the coin that didn't show in the auction photo or wasnt clearly stated wanted a small refund(partial) for the coin.

Dunno

Chris

ColonialCoinUnion

I thought his response was A-OK.

LindeDad

What more could you ask for the says he'll make the deal good however you want.

ksteelheader

Seems to be a mighty reasonable dealer in my book!

Ken

morgannut2

The seller just wasn't clear that you wanted to know: if he had a firm, written, and binding return policy and how long it extended. Sounds like he's just trying to be conversational to a YES_NO_ question.

HTubbs

Sounds like an OK guy,and I would have to agree with RYK about lousy buyers.

Trooper

Jim
I sounds like a full return policy to me. The partial refund part is just saying that if the buyer thought the coin was worth less, he won't give back lets say 20% to make the buyer happy. Full refund only....

Tom

XpipedreamR

Maybe it's just a general cut-and-paste response that he uses in response to the question

joeyuk

It could also mean if a lot of coins was purchased for one price he does not want to negotiate whare you keep some coins but not all and he makes partial refund.

ziggy29

Perhaps the wording could have been better, and perhaps he might have written it in a less accusatory way that doesn't sound like it suspects you of being a feedback "hostage-taker," but perhaps he's had bad experience in that respect. It's what some folks do -- demand a partial refund or they threaten to nuke your feedback. He may have been better off not stating that until you sounded like you were expecting a partial refund. If you made no mention of wanting a partial refund to keep the coin, though, I don't think he should have mentioned it.

The policy, though, is perfectly fair -- either accept the coin as is or return it promptly for full refund. I think it sounds like he'd have taken it back in either case, misrepresentation or not, but he's just agreeing that the misrepresentation makes your return even more clearly understandable.

If I don't feel I misrepresented the coin, either return it in seven days for a full refund or keep it at the full sale price -- your choice. It hasn't happened yet, but if I blew it on the description, I MAY offer a partial refund, which the buyer could either take or refuse. And if they refuse, their only other option would be returning it for a full refund.

[edited to fix an accidental double negative]

Fairlaneman

"If you sell on Ebay.......Please list your return policy clearly in the listing."

It is petty stuff like this why I list no return policy on coins at all. As far as I am concerned the Nit Pickers and Tire Kickers can just skip past the coins that I have listed. It is clearly stated in the auctions what I think of a certain coin. If the buyer cannot go by the description and make a decision why in the heck should he get to see the coin just for a look see. The before stated is for TPG coins which I did not grade.

Now if a raw coin goes up a return policy is stated and it usually states a return is accepted if I (the seller) made a gross mistake about the grade of the coin or its description.

The above is all that I expect from a seller also. Probably the Nit Pickers and Tire Kickers should just stay to heck away from Ebay and take their trivial problems to the local Coin Shop and see exactly how far they get with the dealer.

End of this Rant.....

BTW... a coin has never been returned or even asked to be returned. One car part was returned and two weeks ago the guy that returned it for a trivial reason damn near begged me to take him off my blocked bidders list. What goes around comes around as the old saying states.

Ken

ksteelheader

Fairlaneman

Catch22

The guy sounds reasonable to me too. I once received a coin that was clearly overgraded by one grade and let the seller know that I would not be leaving positive feedback, but would simply keep the coin as it was a difficult coin and would not bid on any future auctions of his. A few days later I received a check in the mail for 40 bucks...roughly the difference in grade. In retrospect, the guy was a stand up guy and I should have simply returned the coin during the return period. He probably took it to mean I was carping about the price; I wasn't, I was carping about the obvious overgrade.