Bought my worst PSA graded card ever and it is in a PSA 10 holder

boggs301012 · October 5, 2004 12:42AM

1984 DR DK

The back botton of the holder, that fine edge half is missing. The card inside of the holder has 3 damaged areas from the holder. THe edge that keeps that card in place has dammaged the card. And the reason it was damaged in the holder is from sliding around ....yes it is trimmed and or to short all the way around. that is what is causing the sliding. I own about 50 of these cards it is shorter and more narrow then all of them. And you thought it couldnt get worse it is labled "STEEL" the card is actualy "STEELE" version I bought it because I need the "steel" version in PSA 10 form. (excuse me in advance if this is confusing I have a hard time expressing my thoughts into text)

I would post a scan but my scanner will show the card slightly blurry and all would be lost. Should I send it back to PSA to repurchase it? Or send it back to the seller?

James

maxXposure · October 5, 2004 12:46AM

boggs301012 · October 5, 2004 6:22AM

Well I sent PSA an email. That part that bugs me is that it has so many issues. Most of all I feel it is trimmedall the way around.

James

JoeOrlando · October 5, 2004 6:31AM

Dear PSA customer,

In situations like this, where you feel there was a clear mistake made by PSA, you are always welcome to send the card back in for free review. Upon review, if PSA feels that a mistake was made - we will resolve the issue for you. This is the way we have always handled things and we pride ourselves on being fair - that is part of why we are who we are today.

In the end, instead of coming on OUR boards and making a huge fuss, I think it would be best to contact someone at our company - we woud be happy to help. Message board complaints generally do not assist in the resolution process.

Take care,

Joe Orlando
PSA President

boggs301012 · October 5, 2004 7:27AM

Dear MR PSA President,

I was asking advice do I send it to PSA or return it to the seller . Stick PSA up your A$ $

Your repsonse wasnt needed and neither was mine

Your Customer

I will pursue my set and this issue and wont be back at the boards after this matter is closed. And send the trimmed card back. After I purchase a better scanner. SO I have proof for my records.

mudflap02 · October 5, 2004 7:55AM

Honestly-

The freaking president of the company takes time to address your concern the day you put it forth. I think you may be a little out of line saying what you did. Enjoy this thread for the 5 minutes it lasts.

maxXposure · October 5, 2004 7:58AM

boggs301012 · October 5, 2004 8:06AM

I didnt like Mr PSA presidents response. I called it like I see it. If he wants to remove the thread so be it. I didnt slam psa or his staff mearly stated the issues and ask who is responsible the seller or PSA. NO fuss was made.

PSA Customer

Vargha · October 5, 2004 8:50AM

Heh

maxXposure · October 5, 2004 8:54AM

boggs301012 · October 5, 2004 8:58AM

Once and for all I made numerous typing errors due to my hands and a handicap speaking of which I will be in the Hopsital as of WED and wont be around for about 5 days. I have it take me 5 x to type then most so thanks. I have never mentioned this but there you go. HAPPY I feel embarrassed. ANd no I dont want a response from Mr President the AVG Joe will "DO"

PSA Customer

WinPitcher · October 5, 2004 8:58AM

Do not feel embarressed due to your handicap

also i would think the seller should be the one that returns it to psa, unless of course these problems were listed prior to sale. this sounds more then just a minor disagreement due to subjectivity.

maxXposure · October 5, 2004 9:26AM

boggs301012 · October 5, 2004 9:31AM

So were going to make this about me and when people run out of ammo it is about me. The response From Mr President Was rude and My name was in the message. His response at that point was not needed. If he doesnt like it leave it alone or delete it. But now my grammar and or typos is now the new topic. Love it I have seen this happen to others and I hate it. I express my opionion the the card is FUGLY and it is. This is what I get I simply ask and reread if needed should I send it to PSA or the seller? And I help back on how I really feel. And I stick by what I said unwarranted yes My feelings ...yes. Life is sometimes harsh.

PSA Customer

typed 20 minutes ago did my best

CON40 · October 5, 2004 9:32AM

I hear your frustration boggsy... but even bad typing can't mask a bad attitude... JO was rather proactive in addressing your issue and you should not have attacked so maliciously... after all, you did ask for advice and you got it right from the top of the company! Try getting that kind of feedback from most other companies that provide daily services to us...

Good luck in the hospital... I hope you're typing speeds up tenfold for you.

boggs301012 · October 5, 2004 9:39AM

In the end, instead of coming on OUR boards and making a huge fuss, I think it would be best to contact someone at our company - we woud be happy to help. Message board complaints generally do not assist in the resolution process.

Long story short I have called over other issues and have been blown off. I have even caled Joe and was passed along.

Am I missing something....befor...befor ....befor MR PRES RESPONDED I ALREADY SAID I EMAILED........ PSA <<<<<<

James

DONE with this thread

jimtb · October 5, 2004 9:39AM

I gotta agree here. You received a response from the president of the company offering a solution to the problem. What more could you want?

gfb · October 5, 2004 10:30AM

i think you guys are missing part of the point, in boggs defense, (and i don't know him/her at all),
the first paragraph of joes response was fine, professional and to the point, and he should have stopped there.
by emphasizing (shouting) OUR in the second paragraph, it comes across (to me at least, and boggs evidently) as a little arrogant.
if he had changed OUR to psa's or the message boards, i think it would have taken the sting out of the reply.

It might have been the second paragraph was written because something touched a nerve somewhere at hq.
but it could have been left out and conveyed a nicer point

just mho

Vargha · October 5, 2004 12:45PM

WTF is the president of a company doing getting involved in a trivial little issue like this when he is so notably absent on larger ones like WIWAG? Boggsy was out of line in his response, but it was hardly without provocation.

WinPitcher · October 5, 2004 1:00PM

actually a pm from joe to boggsy may have been better....

Buckwheat · October 5, 2004 1:21PM

Boggs--Go back and read your original post, and then say again with a straight face that you didn't slam PSA.

Boggs wrote --"The card inside of the holder has 3 damaged areas from the holder. THe edge that keeps that card in place has dammaged the card. And the reason it was damaged in the holder is from sliding around ....yes it is trimmed and or to short all the way around. that is what is causing the sliding. I own about 50 of these cards it is shorter and more narrow then all of them. And you thought it couldnt get worse it is labled "STEEL" the card is actualy "STEELE" version I bought it because I need the "steel" version in PSA 10 form."

Let's see--mislableled, trimmed, damaged by PSA holder---sounds like a slam to me.

The President responds personally saying he will correct the problem, and you complain louder. At least you gave me a chuckle tonight.

wolfbear · October 5, 2004 2:04PM

Hey, I just thought of a fun idea.
I'll see if I can irritate the Prez enough to get him to kick me off the CU forums.
Then the other disgruntled folks will look upon me as a hero. Heck, some will even consider me a martyr.

Nah ... think I'll just go to bed instead ...

Vargha · October 5, 2004 2:09PM

My hero.

Hockeybonkers99 · October 5, 2004 2:57PM

I did a similar post many months ago about PSA saying my OPC cards had "evid of trim" , It was a post out
of frustration . Issues like this should be emailed to PSA and not on the boards. I admit the mistake I made, however I still stand behind my cards not being trimmed, they were all from vending years ago. I am still actively pursuing the set , despite my setback.

I am sure Joe will take care of your issue.

Hockeybonkers

gameusedhoop · October 5, 2004 8:36PM

I recently had a similar problem with a PSA card being damaged after being holdered. The card was obviously mishandled by a former owner or a shipping company, I bought it sight unseen as a PSA 8 and it qualified for no higher than a PSA 5 in its present condition.

I called PSA customer service, sent it in as instructed, and was contacted by Ivan Lopez from PSA. He agreed that the card had been mishandled along the way, that it truly wasn't PSA's fault and all that he could do was offer me some free gradings instead of a cash buyback. He went above and beyond the call of duty to handle the situation in a positive way for both myself and PSA.

The moral of the story is that it was all handled "above board", without ANYBODY getting slammed or accused of anything. It turned out to be a simple problem with a simple solution that made both parties happy. The PSA staff is there for a reason...They are a resource and should be contacted ASAP when there is a problem so that a solution can be worked out. Thank you PSA (especially Ivan).

Steve, (a happy PSA customer).

carew4me · October 5, 2004 9:37PM

Some of you have this bizarre love/hate relationship with PSA.

In the future, take a deep breath, when you get the urge to come on the boards and cry about a worthless 84 DK, please dont.

The first thing all of the sensible board members will ask is: HAVE YOU CONTACTED PSA???

Imagine how frustrating it must be for Joe O, to the point he has to come on the boards and publicly call out this whiner.

Bravo Joe.

Stop looking for a collective group hug. Deal with the issue with PSA.

Hockeybonkers99 · October 6, 2004 4:18AM

agreed, I just simply move on. PSA is still the best in my books.

koby · October 6, 2004 5:24AM

<< Stick PSA up your A$ $

>>

RepublicaninMass · October 6, 2004 6:13AM

<< Do not feel embarressed... >>

Stop talking about his typing!!

calleocho · October 6, 2004 7:14AM

bogsy is a good guy, just probably having a bad day ...he wanted to vent a little...leave him alone.

WinPitcher · October 6, 2004 7:24AM

<< Do not feel embarressed... >>

Stop talking about his typing!!

huh?

Tabe · October 7, 2004 8:33AM

While I think Boggs' response was unncecessarily harsh, I can see why he was irritated at Joe's response:

1) His original post asked for advice
2) His second post stated that he'd e-mailed PSA

*AFTER* he said he'd e-mailed PSA, Joe came on here and rudely told him he should contact PSA. Uh, he'd already done that? I can see why Boggs got irritated. But his words and tone, I definitely don't agree with those.

Tabe

RepublicaninMass · October 7, 2004 8:53AM

<< << Do not feel embarressed... >>
Stop talking about his typing!!
huh?

>>

Should be embarrassed link

WinPitcher · October 7, 2004 8:55AM

U must be kidding me.........are you the spelling police?

First off I never said anything about his typing, and you can stick that link up your

purelyPSA · October 7, 2004 3:03PM

I can't believe this thread still exists.

maxXposure · October 7, 2004 3:31PM

<< I can't believe this thread still exists. >>

and other people get kicked off for posts about Hostess Twinkies.. heh.. and the twinkies post lasted 20 minutes..

RepublicaninMass · October 8, 2004 12:22AM

<< U must be kidding me.........are you the spelling police?
First off I never said anything about his typing, and you can stick that link up your

>>

Actually no I am not the spelling police, someone was picking on ole Boggsy's spelling by writing "(his) English skills made (him) hard to decipher", and then he responded about his handicap, and how long it took the poor guy to type. I was just showing the board the "irony" (link...lol) of how even people who are not "physically" handicapped, make mistakes on typing. Then to further the point you wrote back "huh" because you didnt realize you had spelled it wrong. I was just trying to prove a point, and thought it would be amusing to include the link. And as far as sticking that link up my... why dont you trying shoving you head up there...see if it fits....

WinPitcher · October 8, 2004 1:46AM

then i would suggest that you prove your point with one of those that was making fun of him. as all i said was that he need not feel that way. i guess you have a comprehension problem.

WinPitcher · October 8, 2004 1:49AM

what makes you think that i am not physically handicapped? for that matter what makes you think?

carew4me · October 8, 2004 3:08AM

Not sure about physical, but many here are mentally handicapped.

theBobs · October 8, 2004 3:11AM

<< why dont you trying shoving you head up there...see if it fits >>

Should be 'your' not 'you' and certainly not 'you're'

Vargha · October 8, 2004 3:31AM

As a one-armed, dyslexic, midget, gay, black man who is a member of the Nation of Islam, I find many of these comments quite disturbing.

RepublicaninMass · October 8, 2004 3:49AM

<< 

<< why dont you trying shoving you head up there...see if it fits >>

Should be 'your' not 'you' and certainly not 'you're'

>>

Trying to "quote" Antonio Montana, he didn't have the best English either.

theplasticman · October 8, 2004 4:51AM

LOL.

Bought my worst PSA graded card ever and it is in a PSA 10 holder

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