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I got my 2 negs removed by eBay

On 9/15 I pissed off a scammer and I had two items (non-coins) listed for sale. He bought them both using a couple of his other bogus eBay (0) accounts, then left me two negs the next day.

They canceled his coin scam auction and NARU'd that ID. I explained to eBay what happened and sent eBay the emails and told them the story, but they didn't care much.

The two bogus bidders had fake contact info, so they got NARU'd



Hello,

Thank you for providing us with the details about this situation
regarding <<< >>>.

We are concerned about violations on the site and have thoroughly
investigated your report. Please be assured that we have taken
appropriate action in accordance with our site policies. Our actions may
include issuing a warning, temporary suspension, indefinite suspension
or terminating the membership.

At this time, our records indicate the user <> is no longer a
registered eBay user.

Regarding the accounts <<< >>>, I have
forwarded a copy of your email to the appropriate department so they can
investigate further the validity of the accounts' contact information.
They will contact you if they will need additional information.

Because privacy concerns are important to everyone we are not at liberty
to discuss the details of another user's account. This includes
information regarding the reasons for any action we may take against
another account and the duration of a suspension. We hope that you
understand our position in this situation. We also hope that it assures
you that your personal account history will always remain private.

We appreciate your assistance in keeping eBay a fun and safe place to
trade.




Today I got this




Thank you for contacting us with your feedback removal request.

After reviewing your request, we have found that the requirements for
removal have been met. The feedback has been removed in accordance with
our Feedback Removal Policy found at:

http://pages.ebay.com/help/policies/feedback-removal.html

Due to system updating, your feedback score may not reflect this removal
for 24 hours. I am glad that we were able to help you with your feedback
concern.

Thank you for using eBay.

Regards,

eBay SafeHarbor
Investigations Team
image
My posts viewed image times
since 8/1/6

Comments

  • Dave99BDave99B Posts: 8,529 ✭✭✭✭✭
    Good deal. Glad eBay rose to the occasion.

    Also glad you got the best of that loser.

    Dave
    Always looking for original, better date VF20-VF35 Barber quarters and halves, and a quality beer.
  • BigAlBigAl Posts: 1,187 ✭✭✭

    that's ...suprising? How long, and how many emails did it take to resolve?
  • MyqqyMyqqy Posts: 9,777
    image
    My style is impetuous, my defense is impregnable !
  • Looks like it got done fairly quickly since he said he got the negs on Sept 16th and here he is reporting on Sept 28th that they have ben removed. Twelve days. including two weekends.
  • I'm suprised ebay did anything.Glad to hear of your success!
  • ziggy29ziggy29 Posts: 18,668 ✭✭✭
    Nice to see common sense and fair play overcome the inertia and see-no-evil mentality that eBay often seems to convey in issues like this. image
  • ShamikaShamika Posts: 18,781 ✭✭✭✭
    Wow! Pigs really do fly!

    Buyer and seller of vintage coin boards!
  • What's your eBay i.d. ?



  • They only removed them because they couldn't verify the ID of the users, not because of the retalitory actions of the scammer.

    In between they sent me this message after they said no they wouldn't do it and I asked for the email address of their supervisor.

    I'm still waiting for the Unpaid Item Dispute to go 7 days so I can get my final value fee credit, even though they are no longer registered users. image




    Thank you for taking the time to write eBay with your concerns. I'm
    happy to help you further.

    I have had a chance to review your case with my supervisor. There are
    some circumstances where we will consider removing a feedback comment.
    While the feedback comment would not be removable based on the reasons
    you requested, some of the removal criteria still may have been met
    based on the invalid contact information of the member who placed the
    comment.

    However, due to the possible legal implications involved when removing
    feedback comments, we must use extra caution when reviewing these cases.
    So, every comment that meets preliminary qualifications must also be
    sent on for final evaluation before removal can occur. If the comment
    meets the requirements for removal at this point, it will be removed at
    that time.

    Please check your feedback profile in approximately 10 days. If the
    comment has not been removed by that point, it would indicate that the
    final evaluation found that the comment did not meet the necessary
    requirements for removal as outlined in our Feedback Removal Policy
    found at:

    http://pages.ebay.com/help/policies/feedback-removal.html

    We appreciate your patience and understanding regarding this matter, and
    wish you continued success on eBay.
    image
    My posts viewed image times
    since 8/1/6
  • ldhairldhair Posts: 7,232 ✭✭✭✭✭
    Ain't ebay fun to deal with.
    It's about like trying to get the mint to fix a problem.image
    Larry

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