What is a NEUTRAL feedback?

ajia

Input wanted:
NEUTRAL FEEDBACK

mintluster

It is USELESS. Don't ever use it. It's like leaving nothing really.

Either leave a Positive, Negative, or nothing.

That is my advice.

Coinhusker1

What he said.

Neutral feedback is scrutinized as much as negative. From what I have seen, it is usually left instead of a neg, to avoid getting a retalitory neg (which, as someone pointed out, may result in a retalitory neg anyway). Also, many use the "netural/negative" feedback filters to when sorting out a user's feedback.

Boom

A nice way of voicing a grievance without actually leaving a negative.

ajia

That was one of my suggestion, maybe eBay should get rid of it.

Do you (all) think a transaction where everything went ok, nothing spectacular, nothing to complain about deserves a POS feedback? In otherwords, if the transaction is not a negative experience should that deserve a POS feedback or just none at all?

sliderider

If nothing went wroing, I'd leave a POS. Why would you consider a neutral unless you weren't happy about something?

khayse

POSITIVE feedback = not negative
NEUTRAL = slightly negative but not enough to get in a war over
NEGATIVE = the guy stole from you, besmirched your family's honor and violated your sister.



-KHayse

ajia

Why?
Shouldn't I expect the deal to go down without complications?

If I pay for the item, pay for delivery (postage & handling) & I get that within a normaltime-frame, why is that a positive experience? Is EVERYTHING other than a negative experience a positive one?

THAT's the crux of this question, when is a neutral feedback called for?

sliderider

I don't know. I only ever left one feedback that was not positive and that was a neg for non-delivery. I wouldn't risk ruining your ebay name over this. If the seller already left you a pos, then do what you feel you must, but if they haven't left theirs yet, then you run the risk of getting negged. Even if it's untrue, that retaliatory neg is going to haunt you for the rest of your ebay life.

ajia

sliderider, too late.....I was neg'ed for leaving neutral feedback long ago.
This deals with my desire to find out why there is even a neutral feedback & members opinion on when it is acceptable to use it.
So far no one has come up with advice on when a neutral feedback is warranted.......does anyone know if eBay has guidelines on when to use pos/neutral/neg feedback?

catfish172

I think they should do away with the feedback system altogether and replace it with a scale of 0-10 "rate this transaction" system. I'm sure it would still probably get inflated responses, but at least it would be better than negative feedback wars.