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No seller response to return request..what next?

PSARichPSARich Posts: 534 ✭✭✭
in Trading Cards & Memorabilia Forum
I received a 1961 Topps PSA 9 card from a major ebay seller of vintage cards that in my opinion is overgraded as the top corners both show some touches of wear. I have e-mailed twice stating that I would like to return it but no response so far. The seller's auctions do not address the return issue. Perhaps I need to be more patient for a response but assuming one is not forthcoming, what do my fellow collectors suggest as the next step...any experience with this issue?

Comments

  • slvnumber2slvnumber2 Posts: 270 ✭
    It seems to me the problem would be with PSA and not the seller if you feel the grade is wrong. If I get a bill from the phone company for $200 I don't blame the mailman since he didn't talk for 200 hours - he just delivers the mail.
    "Why is it that Superman could stop a bullet with his chest, yet he ducked when somebody threw a chair at him?"
    "
    " Go ahead and get your fancy barely visible cell phones that get the internet, play DVD's, and can speak 5 languages. As for me and my Atari cell phone it works, it weighs 7 pounds, it is 14 inches long, and it looks like I could call in an airstrike from a remote desert it is so large!"
  • Stone193Stone193 Posts: 24,434 ✭✭✭✭✭
    Rich
    Can you provide us with a good scan to see the card? On the auction, if there is no return policy on graded or anything - it would seem that you would be able to return it for a refund. How did you pay for the card?
    Mike
    Mike
  • Stone193Stone193 Posts: 24,434 ✭✭✭✭✭


    << <i>It seems to me the problem would be with PSA >>


    slv
    I can agree to a point that it wouldn't be fair to kill the messenger but in the case of selling cards on ebay the seller may be more than just a messenger. Now, if a seller has a "no return policy" on graded, then you would be correct. But a lot of ebayers want their customers to be totally satisfied and will take back a graded card if it doesn't live up to ones expectation. I have returned graded cards that I wasn't happy with and not had a problem with the seller....who, of course, accepts returns.
    Mike
    Mike
  • PSARichPSARich Posts: 534 ✭✭✭
    slvnumber2: I understand your position and if there is not a "no returns on graded cards" disclaimer by the seller I figure I have to live with 3rd party grading. However, the seller doesn't address returns or no returns so I figure if I'm not satisfied with the purchase, perhaps a return is possible.

    Mike: sorry for some reason I can't get a scan on my post. I paid with a personal check and have purchased many cards from this seller in the past. They sell in volume so perhaps they are slow responding to e-mails.

    Thanks for your feedback.
  • Stone193Stone193 Posts: 24,434 ✭✭✭✭✭


    << <i>I can't get a scan on my post. >>


    Rich
    If you email it to the address below, I will be glad to post it if you would like.
    Mike
    Mike
  • slvnumber2slvnumber2 Posts: 270 ✭
    Rich - I agree that I would at least explore the chance to return the card if you are not satisfied, and some times people are out for a while or on vacation - wait about 3-4 days and try another follow up with them. I have bought cards as 9's as well and when I looked at them said to myself I have seen 8's that are just as nice and a third the price.

    One time I bought a 1950's football card in PSA 10 and it was a strong 8 at best, and after contacting the seller I was able to return it. Good luck with it.
    "Why is it that Superman could stop a bullet with his chest, yet he ducked when somebody threw a chair at him?"
    "
    " Go ahead and get your fancy barely visible cell phones that get the internet, play DVD's, and can speak 5 languages. As for me and my Atari cell phone it works, it weighs 7 pounds, it is 14 inches long, and it looks like I could call in an airstrike from a remote desert it is so large!"
  • DoppelgangerDoppelganger Posts: 147
    Is this thread not the vintage version of the KKoenig thread?

    While this may be a completely honorable seller, aren't the issues of partiality, overgrading and questionable grading at the heart of the "real" problem?

    PSARich rightly or wrongly ( given his expertise I'm sure it's rightly ) feels the return or not, answered e-mail or not, that the card is OVERGRADED.

    Isn't that a problem?
  • krazyace5krazyace5 Posts: 177
    Well doesn't PSA gaurantee their grade? Couldn't you send it to them for fair market value?
  • EagleEyeKidEagleEyeKid Posts: 4,496 ✭✭
    Would the scenario repeat itself if the card was "undergraded"?
  • PSARichPSARich Posts: 534 ✭✭✭
    The seller did contact me this morning and offered a refund when I retirn the card. Since I have purchased a lot of cards from him, I was hoping he would offer this. We all know that card grading is a subjective venture to some degree and we all may differ on some borderline cards, i.e. high-end PSA 8 compared to a PSA 9. In this particular case I just felt the slight touches on the upper corners didn't qualify it as a 9. These corners were probably victims of storage, not handling.

    To EagleEyeKid: In response to your question....probably not. But we're dealing with a PSA 9 and I've never really been about to differentiate well between high end 9s and a PSA 10. But between an 8 and 9, sometimes the difference is more noticeable.

    I guess when I'm paying $80-$90 for a PSA 9 I'm more particular. It isn't the seller's fault, and I would have understood their position if they refused the return. I'm happy the didn't and I will continue to buy from them. Also, I have high regard for PSA, but sometimes, like most everyone here, I disagree with a grade. Thanks to everyone for their time and input.
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