Newport Prison

bosox

PCGS acknowledged receipt on June 30 for a 15-day grading submission for seven coins. It's August 11 and still no word. I count 30 weekdays minus one for the Fourth of July minus four for the Baltimore show = 25 days and counting. I'm getting frustrated and it looks they are grading them for free. I wish they would figure out a way to lower the turnaround times without sacrificing their grading standards. Giving out tons of comps cannot be good for their business.

cosmicdebris

I would be on the phone with customer service on this one.

bosox

I called last Friday. The rep was very nice. Told me my stuff was still in the vault and had not yet made it to the grading room. She said she flagged them as urgent and acknowledged that all seven would be comped.

satootoko

<< <i>acknowledged that all seven would be comped. >>

Let's hope they don't decide that since they've already lost the fees, there's no longer any rush.

Steve27

"Let's hope they don't decide that since they've already lost the fees, there's no longer any rush."

Roy, that's exactly what I was thinking. I suspect that had the call to customer service not been made they might have languished there a lot longer. Hopefully, they'll go to the head of the line now.

earlwbollinger

At least you get a whole bunch of coupons to use to get other coins graded for free.
Looks like you might get a nice year's supply of coupons out of this.

tripoli

Sure, it's like complaining about your food in a restaurant. They drop your steak on the floor a few times before cooking it again.....now you will be getting the grader from hell