Your Single Suggestion to eBay

braddick

If you had eBay perform one single change, what would it be?

Mine's simple: Get rid of the Ten Day auction option.

Yours?

tjkillian

No private feedback, no private auctions.

Tom

rhedden

Hire a person part-time who scans coin listings for fakes and fraudulent listings, plus receives email from users regarding such items. How much could it possibly cost them to employ one competent ex-coin dealer or collector part time as a "numismatic security guard"?

dorkkarl

triple listing fees. that would automatically filter out a huge fraction of the garbage.

K S

XpipedreamR

I'll let the rest of you guys work out the actual auction stuff.


What really bugs me is that you can't save more than 30 favorite sellers. Why wouldn't they let you save as many favorite sellers as you want? That's stupid.

At least they no longer have that 30 item limit on "Items I'm Watching."

hojodojonono

What rhedden said! The problem is there's fraud in every single eBay category, so eBay would need experts on everything. With all the different coin types you'll need experts in all the different areas to make a dent. Auctions with 0% chance of being any good are flagged by experts in those issues in seconds. Ebay's problem is that they can only end auctions that they are sure of being no good, and they don't have the expertise to understand why it's so obvious to the expert reporting it. That's another issue, many of the problems reported aren't problems at all. Ebay needs to recognize when a problem is being reported by an expert, and when it's being reported by a nut. Experts need to be recognized and be given a special hot-line where auctions are ended immediately on the experts word with no eBay investigation. Items are often listed knowing they'll be removed in a few days but the crooks know they can quick do some off-line deals before it is. Items deemed impossible and criminal in intent need to have the sellers identified and permanently removed. You'd still have to contend with the auctions that look funny or might be bad, but let those fall under the caveat emptor umbrella.

Steve27

Suspend any buyer or seller with 10 negs, until they are mutally resolved.

DennisH

One isn't enough, but policing scam listings would be WAY up there.

Lots of good responses in this thread already!

Boom

My pet peeve is lack of privacy. Search by bidder lets everybody know everybody else's business, what they bid on, when they bid, how much they won an item for, etc, etc. That's total invasion of privacy and has lead to many hard feelings, unnecessarily.

Stuart

Allow the user to sort (or search) within a particular seller's inventory for specific denominations and/or specific items.

Some of the Power Sellers have absolutely HUGE inventories consisting of hundreds of coins, which I will not take the time to individually look through for coins in which I'm interested.

Boom

Stuart,
I agree, however I've noticed several stores do have the sub-categories off to the left, It IS aggravating when you have to look thru EVERYTHING to find what you're after and the seller has a HUGE store! I won't be in that type of store long!

jbsteven

lower their fees on coin sales.

OKbustchaser

allow buyers to block particular sellers the same way sellers can block buyers. At the very least, list the seller on the title page. It is a total waste of time to open a description page for a coin that sounds interesting just to find that it is being sold by certain dealers.

Jim

Bikingnut

No quoting of PCGS population reports and price guide in non PCGS auctions.

Neptune

How about a different colored icon when browsing, that shows which buyers have over 99.5 feedback rating, so you don't click on buyers with a bunch of bad feedback. In other words, you could weed out the bad sellers before you even click.

SamThompson

<< <i>Allow the user to sort (or search) within a particular seller's inventory for specific denominations and/or specific items.

Some of the Power Sellers have absolutely HUGE inventories consisting of hundreds of coins, which I will not take the time to individually look through for coins in which I'm interested. >>




i very much agree with this, i have thought this many times

NoGvmnt

I'll give ya two (for starters):

1) Get serious about fraud, make an example by fully prosecuting and publicising a couple (or more) cases per month, and

2) Require a MANDATORY, no questions asked, minimum 14-day return policy on everything other than items that can be switched such as bulk bullion lots.

Jim

airplanenut

Drop paypal or lower its ridiculous charge... especially on non-CC transactions with business accounts!

Barry

A lot of good ideas above...

Don't show the feedback on a member's feedback page until both parties have posted feedback. That should help prevent the feedback extortion games that go on now.

flaminio

Provide a "Make an offer" option, for auctions where the starting price and/or reserve is above what you'd pay.

How many auctions have we seen that have ended with no bids, or reserve not met? I'd like to be able to communicate to the seller, via an eBay-sanctioned mechanism, that I'm willing to pay a certain amount for an item. Of course, the seller is under no obligation to accept my offer, but it might allow him to make a sale where otherwise he'd have to relist at a lower price.

Coinerww

There is a lot to do.

bushmaster8

I think Barry's idea is the best so far.

I wish you could buy/sell guns like it was a few years ago.

Boom- Don't be embarrassed about buying all those pecker-extender products. We all need a lift after age 40!

anoldgoat

This was a huge thread on the ebay site a while back.

Do not allow NPB's to leave feedback.
Seems simple enough.

catfish172

I like the getting rid of the ten day.

My suggestion would be to at the very least, enforce the policies they have already in a much more aggressive manner. It seems many infractions go without notice unless they are directly brought to their attention. Sure, it's a big place, but if your providing a service that has rules part of the cost of doing business is enforcing said rules. If they are "too big" to police themselves, then they need to hire more to do it. We're certainly paying enough in fees to support that.

catfish172

<< <i>triple listing fees. that would automatically filter out a huge fraction of the garbage.

K S >>



I wish that were the case, I think it would just increase "handling fees" and cause more auctions not to sell.

wildjag

Boom- Don't be embarrassed about buying all those pecker-extender products. We all need a lift after age 40! >>

bearcave

Lower their selling fees, i.e. when selling in more than one catagory charge just one price instead of doubling or tripling the fees.

RBinTex

"Allow the user to sort (or search) within a particular seller's inventory for specific denominations and/or specific items"

This function IS availabe RIGHT NOW - IF a seller has an eBay store under the "Store Search". You can search titles only for some keyword or also all the descriptions as well. This is NOT to say that being able to do the same with someone that DIDN'T have an eBay store would not also be beneficial.