Need Help ANACS put fingerprint on proof coin

Proof69Eagles

Can anyone tell me what recourse I have?? I sent in two 1962 Franklin Proofs that were both graded the same grade and returned, but one had a big fingerprint on it that was not on it when I sent it in. By them being graded the same, it appears to me that between the grading process and the slabbing process they got a fingerprint on my coin and then slabbed it still. Will they reiumburse me for the insurance I had on the coin, since it is probably now worthless to anyone?

Any help is greatly appreciated.

ElectricEye

you need to call ANACS customer service asap

nankraut

Yup..call them, be polite and factual. I expect they will resolve the problem to your satisfaction. Please let us know how it turns out.

GoldCoinLover

Don't they use gloves? I didn't send mine in the preferred method, just sent it in a flip.

coinbuf

What is the preferred method?

Chris

Baley

since it is probably now worthless to anyone?

is it completely worthless?

jamesfsm

laserart

It's too bad you couldn't have the fingerprint identified by a police dept. and send the coin back with the documentation pinpoiting who owns the finger and make that person pay for it.