ebay feedback...
nalamolly5
Posts: 671 ✭✭
i have often wondered why sellers wait until the buyer posts feedback before they leave feedback of their own. as for me, i feel that the seller should be required to leave feedback upon timely receipt of funds, allowing for check clearance, since the buyer at that point has fulfilled their part of the transaction satisfactorily. what do you think?
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Comments
<< <i>i have often wondered why sellers wait until the buyer posts feedback before they leave feedback of their own. >>
So they can hold the buyer hostage and if said buyer posts a negative, they can retaliate in kind.
Russ, NCNE
If returns are allowed, then the buyer's end of the transaction isn't complete until he has received merchandise and found it acceptable, or accepted whatever other resolution is worked out between the two parties. So there is still plenty of room for the buyer to behave in a negative manner that would warrant noting on the feedback, and I think the seller should have this option open to them.
<< <i>
<< <i>i have often wondered why sellers wait until the buyer posts feedback before they leave feedback of their own. >>
So they can hold the buyer hostage and if said buyer posts a negative, they can retaliate in kind.
Russ, NCNE >>
EXACTLY.
Oh well......
XpipedreamR
If returns are allowed, then the buyer's end of the transaction isn't complete until he has received merchandise and found it acceptable, or accepted whatever other resolution is worked out between the two parties. So there is still plenty of room for the buyer to behave in a negative manner that would warrant noting on the feedback, and I think the seller should have this option open to them.
You are allowed to respond to any negetive feedback left for you so this response has no merit.
President, Racine Numismatic Society 2013-2014; Variety Resource Dimes; See 6/8/12 CDN for my article on Winged Liberty Dimes; Ebay
As a buyer, I post feedback when I email the sender about receipt.
Like the above responses, feedback is something done after the conclusion of the transaction. With the post office, UPS and Fedex in the middle, I don't feel safe until I know my shipment has arrived at the seller or I notify the seller their package has arrived.
perfectstrike
J&J Coins
website
Wild Ebay Toners for sale
The big O
If I return it, I post feedback when I get my money refunded.
When I sell I wait for the buyer to post feedback so I know all is well with him, and that he is keeping the coin.
One jerk sent me an 1857-S Quarter with reengraved shields on both side, and wouldn't accept a return. I Neg'd him, and he responded with a sarcastic Positive.
Ray
As a seller, I used to post feedback first, until I was bombed last year to the point of buyers retracting bids. I wonder how many of you sellers supporting the seller leaves feedback first position would still have that position if you were bombed by seven negatives that were outright lies.
Here's a scenario for you. A buyer pays for an item with PayPal, you ship the item and leave positive feedback. Three weeks later, the buyer slams you with a negative and files a PayPal chargeback. Does this buyer still deserve a positive?
My position on feedback is I leave it after the buyer does, I can not afford to have my business destroyed. If the buyer gets in a hissy fit over feedback, even though they got what they paid for, then they can buy from someone else.
<< <i>
<< <i>i have often wondered why sellers wait until the buyer posts feedback before they leave feedback of their own. >>
So they can hold the buyer hostage and if said buyer posts a negative, they can retaliate in kind.
Russ, NCNE >>
I generally feel the same way Russ. As a seller I leave feedback when payment is recieved. Some sellers though do have reasons at times for holding feedback. In the case of K6AZ, he had his account attacked by someone and he doesn't really have any other choice to hold feedback until the buyer leaves it first.
however many buyers either leave none or they complain about slow shipment forgetting that it takes a while for their money orders to get here and thus their items to them. Never had a negative like this
but I have had 2 unwarranted neutrals-one for slow shipment from a jack ass that paid by money order and had to be sent a payment reminder. It took 10 days for the money order to get here and
although I shipped immediately, from the time the auction ended to the time he received his item, took over two weeks and this guy has the nerve to write "Slow ship"! Gimme a break. Hello blocked bidder's list!
Second scenario, customer lives in the wilderness of Montana, pays promptly- I ship promptly. He writes 3 weeks later asking where his package is and informs me that right afer the auction he left for
about 10 days. Well, the USPS isn't supposed to leave registered insured mail just lying around. Guy starts griping about where his item is and demands a refund (paypal). To file a claim 30 days must first
lapse. I reimurse the guy out of my own pocket within 45 days of end of auction yet he complains instead of being thankful and leaves a neutral. Another idiot got introduced to the black-balled list!
Some people man-dumber than a bag of rocks! I think I'll start withholding feedback until I know for sure the item has been received which is why EVERYTHING that leaves out of here is insured!
Several years ago, I had one a$$hole buyer try to change the terms of one of my auctions AFTER he received the coin. Then he threatened me with negative feedback if I wouldn't comply with his wishes. Since I refused to give in to his blackmail attempts, he slammed me with my only negative. Since I had already posted positive feedback for him when I shipped the coin, I had no recourse. I was pissed. I told Ebay about it. Ebay did NOTHING. They wouldn't remove the negative from my rating.
As a result, I now follow this policy:
If I'm the buyer of an item, I leave positive feedback as soon as it arrives and is in the condition promised in the ad/photos... regardless if the seller has left feedback for me or not.
If I'm the seller of an item, I will only leave positive feedback when I ship the item if I've done business with the person before and know what kind of integrity the person has. Otherwise, I will only post positive feedback AFTER the buyer posts it for me. NO EXCEPTIONS.
Payment dosen't mean that the buyer is happy!
Glen
<< <i>I often leave feedback for the buyer, right after receipt of good funds. What I notice though is that the buyers for the most part forget, or just done leave any for me. I will not write a buyer after a sale to solict it, but this may be a reason most sellers wait.
XpipedreamR
If returns are allowed, then the buyer's end of the transaction isn't complete until he has received merchandise and found it acceptable, or accepted whatever other resolution is worked out between the two parties. So there is still plenty of room for the buyer to behave in a negative manner that would warrant noting on the feedback, and I think the seller should have this option open to them.
You are allowed to respond to any negetive feedback left for you so this response has no merit. >>
You can respond, but you've still got a big, fat, ugly negative next to your name.
In the past few weeks alone, there have been stories here of sellers who left an immediate positive feedback, only to get an unreasonable request by the buyer, followed by negative feedback. I believe MadMarty was one of the sellers.
If the sellers had waited until the transaction was complete, this probably wouldn't have happened. And if it did, the sellers would at least be in a position to "return the favor," as well warn other sellers of the particular problem buyer.
I'm not a seller on eBay, but I can appreciate the position of sellers with regard to their feedback and reputation on eBay. I believe that there are many more dishonest buyers that would try to extort feedback in this situation than there are sellers who would, for some unknown, bizarre reason, alienate satisfied customers by leaving negative feedback in response to a customer's positive.
The seller can't rate the buyer until they know how the buyer will react when they receive the merchandise.
Will they lie and say the didn't get it?
Will they threaten negative feedback because not all the coins in the roll were not 69s?
Will they be a complete moron and complain about a non-existent problem?
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since 8/1/6
As a buyer I leave feedback the day I receive and/or accept the item !!!
I have posted feedback for every item I have bought or sold. All feedbacks I have left have been positive with the exception of one neautral for a coin set I bought but never received (they did return my payment).