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Robert Chambers, The Coin Vault, NGC and the PNG

I know that everyone has their own feelings about the television Coin Shows. It seems that the Coin Vault on Shop at Home is probably the most successful of the bunch. As viewers know, they now "hawk" a tremendous amount of NGC graded material. I feel, in my opinion, that this is a good thing vis-a-vis the raw or third tier grading service stuff you see on some of the other networks.

Last night, however, Robert Chambers, who is the numismatist of the show if you will, took one huge step over the line.

Mr. Chambers is very fond of repeating, to the point of sickness, that NGC is the "Official Grading Service of the Hobby, the ANA".

Mr. Chambers spoke last night about how NGC is now the "Official Grading Service of ther PNG as well. NGC is now the preferred Grading Service of the two major watchdogs of the industry the ANA and the PNG".

OK so far I guess.

Then he went over the line. He blatantly lied about what the significance of the PNG "endorsement" meant. To paraphrase; " This isn't an endorsement like some of the shoe companies you see who are the "Official Shoe of Football. Those endorsements are simply the result of who will pay the most money to get the endorsement. The PNG has selected NGC as it's offical grading service because of its stellar reputation in the industry, not because NGC bought it."

Julie Tello, who was on the show too even made the comment that"So NGC didn't have to pay to get this endorsement, it is a reward for NGC being the best?"

Mr. Chambers then reiterated his statements about the shoe company analogy and that the endorsement had nothing to do with money.

I am a relatively calm person, but this out and out lie really pi**ed me off. I called the show and told them that Mr. Chambers was lying and that he knows better. He knows that NGC paid over $500,000 for the endorsesment , and that he is deceiving people into thinking NGC Coins have some additional value due to the PNG endorsement. I demanded a retraction or I would file a complaint against Shop at Home, Robert Chambers and Julie Tello with the appropriate agencies in Tennessee, and the FTC.

They had me on hold for about 30 minutes saying they had a manager talking to Chambers. They came back on the phone to me 3 times and asked if I would like to continue to hold, or could they call me back. I asked to be kept on hold. Finally the line went dead.

I have contacted the following organizations today. The ANA, PNG, NGC, FTC and the Tennessee Dept. of Economic & Comm. Dev.

Selling coins at what could be percieved at "blue sky" prices is one thing, lying to accomplish it is another.

All in my opinion.

Greg

Comments

  • Greg, bravo for taking a strong and active position regarding this matter. I have heard them "twist the truth" many times, but Chamber's comments about the endorsement is a blatant lie. False advertising.
    www.jaderarecoin.com - Updated 6/8/06. Many new coins added!

    Our eBay auctions - TRUE auctions: start at $0.01, no reserve, 30 day unconditional return privilege & free shipping!
  • XpipedreamRXpipedreamR Posts: 8,059 ✭✭
    image
  • IrishMikeIrishMike Posts: 7,737 ✭✭✭
    Did you get this animated when they were hawking PCGS slabbed coins and saying the same thing?
  • coinguy1coinguy1 Posts: 13,484 ✭✭✭
    Greg, why not contact NGC about that also? IF they are willing and able to do something, you might get even better/faster results.


  • << <i>Did you get this animated when they were hawking PCGS slabbed coins and saying the same thing? >>



    Irishmike........ I have never watched nor have I ever bought from the "Coin Vault", are any other overhyped disceiving and deceptive so-called coin entity like this one, that take advantage of the totally uneducated neophyte wannabe coin collectors/investors out there in lalaland........

    That being said I think your obvious concern of wether or not PCGS was hyped the same way as this sleezy company is without a doubt lying to overhype NGC, PNG, and Annacs, to improve their sales to the obove mentioned noephytes is way out of line here........ Perhaps you are a disgruntled stock holder of "Coin Vault" and don't like the fact that someone, (clevegreg), with a pair of balls and principles has taken the initiative to call these slime balls to task for their deceptive practices.image

    I for one applaud "clevegreg" for his initiative!imageimage
  • Good for you Greg! Please keep us abreast of any developments.
    I heard they were making a French version of Medal of Honor. I wonder how many hotkeys it'll have for "surrender."
  • ERER Posts: 7,345
    We already knew that he lied when he said "...the official grading service of the HOBBY ".
    What a punk.image
  • Yes, I caught that as well. I watch the Coin Valt cuz Red Skelton isn't on TV any longer. I'm amazed at the level of the hype that is purveyed there.

    Getting to be where you can coin phrases that come out of Chambers mouth...
    "...and you'll receive, guaranteed, a 5 pound bag of unsearched wheat pennies..."..."
    Collecting ASE's, Disney Dollars, high end for type set and other shiny objects with crayola colors...
  • IrishMikeIrishMike Posts: 7,737 ✭✭✭


    << <i>

    << <i>Did you get this animated when they were hawking PCGS slabbed coins and saying the same thing? >>



    Irishmike........ I have never watched nor have I ever bought from the "Coin Vault", are any other overhyped disceiving and deceptive so-called coin entity like this one, that take advantage of the totally uneducated neophyte wannabe coin collectors/investors out there in lalaland........

    That being said I think your obvious concern of wether or not PCGS was hyped the same way as this sleezy company is without a doubt lying to overhype NGC, PNG, and Annacs, to improve their sales to the obove mentioned noephytes is way out of line here........ Perhaps you are a disgruntled stock holder of "Coin Vault" and don't like the fact that someone, (clevegreg), with a pair of balls and principles has taken the initiative to call these slime balls to task for their deceptive practices.image

    I for one applaud "clevegreg" for his initiative!imageimage >>



    Puff, that noise you hear is the wind going over your head, as you completely missed my point.
  • dorkkarldorkkarl Posts: 12,691 ✭✭✭
    i think you might be overestimating how much importance the joe-blow consumer puts in endorsements. well, except maybe nba players & shoes.

    K S
  • LAWMANLAWMAN Posts: 1,274 ✭✭
    Go get 'em Greg! While you are at it, tell them to stop selling everything at a 300% markup, like F buffs at $1.50 apiece. They really do move a lot of garbage on that show.

    But, please don't complain about Julie Tello -- she spends a lot of time with me late at night when I can't sleep!
    DSW
  • To the "detractors" out there, I would have certainly had the same reaction had they hyped the PNG on PCGS coins. As a matter of fact, they had NEVER mentioned this endorsement until it was NGCs.

    I have received several email responses from some of the parties involved including NGC and Silvertowne. Both say they will speak to Mr. Chambers and make sure that he is aware that the PNG endorsement is a paid endorsement.

    The following is from NGC:

    Dear Mr. Drude:

    Thank you for your email and I wanted to let you know that we will be
    discussing the comments with both Shop at Home and Mr. Chambers and Ms.
    Tello.

    I do not believe their intent was to deceive the audience and the matter
    will be rectified.

    Thank you for bringing this to our attention and good luck collecting.

    Regards,

    Steven R. Eichenbaum
    President and COO
    The Certified Collectibles Group
    NGC, CGC and NCS
    www.collectiblesgroup.com
    Phone (941) 360-3990
    Fax (941) 360-2555
  • cohodkcohodk Posts: 19,071 ✭✭✭✭✭
    Sounds like a very prompt and decisive answer from NGC.
    Excuses are tools of the ignorant

    Knowledge is the enemy of fear

  • DCAMFranklinDCAMFranklin Posts: 2,862 ✭✭
    Eichenbaum and NGC couldn't have handled the matter any more professional and decisive than they exhibited in your e-mail. Good for them!

    A great suggestion from Mark. Kudos.



    image
  • FragmentumFragmentum Posts: 174 ✭✭
    I could be in a more fogiving mood here if they would 'rotate' Julie Tello' out and bring in some newer talent, like Jennifer Miller or Kim Boyd (..ooffftah!)
    Collecting ASE's, Disney Dollars, high end for type set and other shiny objects with crayola colors...
  • BearBear Posts: 18,953 ✭✭✭
    The response from NGC could just be the routine Corporate brush off.

    The proof will be shown by a distinct change in the pitchmeisters verbage.

    The jury is still out on this matter. Its much like what President Reagan said,

    believe the other side but VERIFY. A somewhat doubtful old bear.
    There once was a place called
    Camelotimage
  • At the very least I am getting responses to my questions. The reply from the folks at SilverTowne is slightly different in tone and content image

    Greg

    Thank you for your concern on the coin vault show, I feel sure that Robert did know that some of those

    Endorsements are paid and some of the monies go education and the betterment of the hobby. But they

    Are still an earned endorsement for the quality of the product that they provide the hobby and that is both

    NGC and PCGS. Robert has been informed of your e mail and is now better informed. Thank you for

    Your e mail

    Dave

  • CladiatorCladiator Posts: 18,038 ✭✭✭✭✭
    clevegreg
    image
  • dbldie55dbldie55 Posts: 7,731 ✭✭✭✭✭
    Good job Greg. I usually watch the show for the entertainment value, and that is the only part that really bothers me. They talk up both PCGS and NGC and have some nice comments for the other "slabbing" services.


    Be interesting to see if his tone changes.
    Collector and Researcher of Liberty Head Nickels. ANA LM-6053
  • SteveSteve Posts: 3,312 ✭✭✭
    Greg, as a regular "follower" of the Coin Vault and Robert Chambers I thank you for your action. I love the show because it is about coins. I would never buy any of their stuff, but I believe that your action has been presented to Bob, and he now knows that there are people who watch the show and know the truth. He will be a little more careful in the future in what he says IMHO. Thanks again.
    Steveimage
  • IrishMikeIrishMike Posts: 7,737 ✭✭✭
    Greg I applaud your effort, but to say that they never mentioned the PNG endorsement when they were hawking PCGS holder coins is not true. At the time they not only hawked the endorsement, but the idea that they were the number one grading company. Unless you have watched every show that they produced how would you know? I am not trying to be arguementative, I just asked if you would have been as upset if they were still selling PCGS coins using the same selling tactics. Simply put it was meant to be food for thought.
  • >>>I am not trying to be arguementative, I just asked if you would have been as upset if they were still selling PCGS coins using the same selling tactics. Simply put it was meant to be food for thought. <<<

    Irishmike...... Trust me no wind flew over my head here.image

    As for my part if they were still selling PCGS coins and hawking them the way clevegreg has said that they are doing with the NGC coins I would be just as upset!
  • mgoodm3mgoodm3 Posts: 17,497 ✭✭✭
    Dang, you were pissed.

    Keep us updated as to any real changes that occur.
    coinimaging.com/my photography articles Check out the new macro lens testing section
  • good for you!! maybe we should get several collectors calling. easy to organize. can't have public join our hobby with lies, will sooner or later affect us all.
    PCGS sets under The Thomas Collections. Modern Commemoratives @ NGC under "One Coin at a Time". USMC Active 1966 thru 1970" The real War.
  • I did happen to watch this particular episode of the Coin Vault and I have to say that Chambers crossed the line period.
    J.Kriek
    Morgan Dollar Aficionado & Vammer
    Current Set: Morgan Hit List 40 VAM Set

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