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Does PSA actually give CASH refunds for N9 - DO NOT GRADES?

It says on the PSA web site under N9 DO NOT GRADE that PSA gives refunds for cards that get this designation. I just got off the phone with customer support and they said they are going to send vouchers good for the same grading on another card. Where on the site are vouchers even mentioned?

Has anybody been in this situation before?

Kevin
I collect PSA cards of the following:
Billy Ripken
Cal Ripken, Jr. 1980-2002
Cal Ripken, Sr.
Hall of Fame Rookies

Comments

  • The Vouchers are good for 6 months - they entitle you to submit another card for free using the same service. We get about 1 voucher for every 200 or so submissions. Usually it's because of something like MINSIZEREQ - which is a card that is too short to grade but not trimmed - e.g., the 65 Topps BB from vending were frequently cut short. Another common one is a card that is a rejection code of MISCUT by PSA without much explanation. Also probably others like sets which they don't grade - reprints, etc.

    They don't advertise it but it's a good policy. It's not a 'cash' refund though - only an equal exchange to grade another card.
    Mickey's Sportscards
    ebay Powerseller since 1998
    Visit our On-Line card store at www.mickeysclubhouse.com - largest on-line inventory of slabbed Autographed Cards
  • On my first sub. I got one card back N8 a factory miscut card, I then recieved a voucher. And that is what it says they will do. Check ot this link:

    Grading Standards


    NO GRADE DEFINITIONS

    If the grade of your card is available and is listed with one of the following grades, this card was determined to be un-gradable for the following reasons.

    * N-1 Evidence of Trimming - When a card’s edge has been altered, a card doctor may use scissors, scalpel, cutter, or any other cutting instrument. A trimmed card may show one of the following: Hook up or down, have one razor sharp edge, a difference in toning along the edge, a wavy look.
    * N-2 Evidence of Restoration - When a card’s paper stock is built up - for example, when ripped corners are built up to look like new corners.
    * N-3 Evidence of Recoloration - Where a card’s color has been artificially improved.
    * N-4 Questionable Authenticity - This is the term used when a card is counterfeit.
    * N-5 Altered Stock - This term is used when the paper stock is altered in one or more of the following ways: Stretching and trimming, recoloring and restoring, trimming and recoloring, restoring an trimming, crease or wrinkle is pressed out, or gloss is enhanced.
    * N-6 Minimum Size Requirement - When a card is significantly undersized according to factory specifications. You will be given a voucher good for another submission for the same type of service.
    * N-7 Evidence of Cleaning - When a whitener is used to whiten borders or a solution is used to remove wax, candy, gum or tobacco stains.
    * N-8 Miscut - This term is used when the factory cut is an abnormal cut. The grading fees are returned. You will be given a voucher good for another submission for the same type of service.
    * N-9 Don't Grade - When we do not grade an issue. The cards may be oversized or an obscure issue. The grading fees are refunded. You will be given a voucher good for another submission for the same type of service.



    -Mike
  • mariotownmariotown Posts: 509 ✭✭
    If you check the status of a submission using the form on the PSA home page, and then scroll down N9, the sentence "You will be given a voucher good for another submission for the same type of service." is missing.

    Kevin
    I collect PSA cards of the following:
    Billy Ripken
    Cal Ripken, Jr. 1980-2002
    Cal Ripken, Sr.
    Hall of Fame Rookies
  • what card is it?
  • mariotownmariotown Posts: 509 ✭✭
    I sent in 8 Cal Ripken New Pinnacle Press Plates. I sent an email to info@psacard.com before I sent them and was told they had to be submitted for autograph authentication because they have Pinnacle's CEO signature on the back. I wouldn't have sent them at all if I knew they couldn't be graded. I don't have any other autographs I want to send in so vouchers are completely worthless to me.

    Kevin
    I collect PSA cards of the following:
    Billy Ripken
    Cal Ripken, Jr. 1980-2002
    Cal Ripken, Sr.
    Hall of Fame Rookies
  • ugh i dont think Jerry Meyers' auto is the selling point for these cards, but whatever. i have a Conine, and theyre the same thickness as Flair cards and Molten Metal cards. thats ridiculous that they wont grade em.

    how did you gather 8 of those? it took me over 2 years to find just one
  • kobykoby Posts: 1,699 ✭✭
    There is no reason the press plates are not graded. You should call PSA on Monday and try to resend them.
  • What they told me they used to do was send you a submission form for a free grade. I don't know why they stopped that and started giving vouchers.
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