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Whoa - Regular World Service Turnaround Time

<vent>

We sent a coin in for a customer via regular World service (for crossover) on January 21st, and we get it back today - OVER 2 months later! What??!! We thought perhaps they mistakenly put it through their World Economy service , but when we called them we were informed we were paying the regular service price, and that they cannot guarantee turnaround times for World service. I can understand no guaranteed turnaround time...but over 2 months!!

Folks often post their turnaround time woes, and I'll occasionally read them with a grain of salt...afterall, long turnaround times at PCGS are just part of doing business. And believe me, with the numerous submissions we've done over many, many years - we've certainly had our share of delayed submissions. But I think this one might take the cake!

</vent>

Has anyone else had a similar experience with the regular World service?

chris

Comments

  • MacCrimmonMacCrimmon Posts: 7,058 ✭✭✭
    I had a World Econ. take 126 days last year. I submitted another batch (Regular World at $30 per) which they received on 12/31/03 which was returned by about early March......at least the grades are coming out OK image

    Get any bonuses for the wait?
  • nencoinnencoin Posts: 1,252 ✭✭✭✭
    Sigh...I was disappointed to hear you had a similiar experience with your regular World service submission - I hope this isn't becoming common practice for PCGS. The single coin we sent did crossover, albeit one grade lower (the customer didn't mind). But for our own submissions, we can't always afford to tie up coins that long...NGC has just gotten even more of our business!

    chris
  • AskariAskari Posts: 3,713
    Unfortunately, this is not at all unknown for world coins. US coins get priority and I'm not sure US economy isn't a higher priority than regular world service.

    BTW, even NGC -- for which world coins are a much larger part of their business -- can get way behind too. In the late 90s, there were times when turnaround was 90+ days, but I haven't heard similar horror stories in recent years.
    Askari



    Come on over ... to The Dark Side! image
  • ajaanajaan Posts: 17,430 ✭✭✭✭✭
    I have never had a World Coin at NGC longer than 10 days. NEVER!

    DPOTD-3
    'Emancipate yourselves from mental slavery'

    CU #3245 B.N.A. #428


    Don
  • MacCrimmonMacCrimmon Posts: 7,058 ✭✭✭


    << <i>I have never had a World Coin at NGC longer than 10 days. NEVER! >>

    Pffffffttttt! Who can rely on what teachers say? image
  • izzy452izzy452 Posts: 929
    Just got my coins back yesterday. PCGS received them (2)of em on Jan28 2004. Over two months.
    What a Bummer !

    Walt image
  • newsmannewsman Posts: 2,658 ✭✭✭
    I dropped off some world coins with both PCGS and NGC at the Baltimore show March 13. The NGC coins, graded under the world economy service, were delivered Monday. I'm still waiting for PCGS to grade the other coins, which were submitted under their more expensive regular service.
  • cosmicdebriscosmicdebris Posts: 12,332 ✭✭✭
    I was promised 10 day turn around by DH on coins in sig line. Today is day 7 and no grades yet.
    Bill

    image

    09/07/2006
  • theboz11theboz11 Posts: 6,576 ✭✭✭
    Bill, it may take longer for yours because they keep drooling on themimage
  • trozautrozau Posts: 3,455 ✭✭✭


    << <i>I was promised 10 day turn around by DH on coins in sig line. Today is day 7 and no grades yet. >>


    Maybe it is 10 business days. image
    trozau (troy ounce gold)
  • MacCrimmonMacCrimmon Posts: 7,058 ✭✭✭


    << <i>Today is day 7 and no grades yet. >>



    Dear Bill,

    Sorry for the delay but we've had to reorder bodybags.

    Sincerely,

    HRH image
  • trozautrozau Posts: 3,455 ✭✭✭
    Hey McC, do you know something we don't or are you just busting Bill's chops? image
    trozau (troy ounce gold)
  • AskariAskari Posts: 3,713


    << <i>I have never had a World Coin at NGC longer than 10 days. NEVER! >>

    Well, back then even some of the major dealers in world coins were complaining to me about turnaround times at NGC. Perhaps the demand convinced someone there to expand their staff in that area. I've only heard of prompt deliveries over the last several years.
    Askari



    Come on over ... to The Dark Side! image
  • AethelredAethelred Posts: 9,288 ✭✭✭
    When I buy a coin that I want to slab and then resell, I hate to have my money tied-up for three+ months! I would like to use PCGS more, because I really do believe they are the best TPG out there, but the current turnarounds are really out of hand. This problem should have been fixed a long time ago!image
    If you are in the Western North Carolina area, please consider visiting our coin shop:

    WNC Coins, LLC
    1987-C Hendersonville Road
    Asheville, NC 28803


    wnccoins.com
  • MacCrimmonMacCrimmon Posts: 7,058 ✭✭✭


    << <i>do you know something we don't or are you just busting Bill's chops? >>



    Hey, I've just been 'busting his chops'. image

    What I'd really like to see come to pass on the issue of the 1902 MPs is the realization by the TPGs that these particular MPs have a certain strike, almost always have these wipe marks, and a certain natural colour. To wit, at least acquire a baseline grading set for these MPs. In the presence of 'very, very light' wipe marks, but with no handling marks, etc., then the coin is a 65. If one pops up with no wipe marks and everything else is in order, then it's a no-brainer MP67 or 68.

    The TPGs like to tell us how they make adjustments on US coins due to a given mint/years planchet quality, strike characteristics, etc. to grade an otherwise 64 coin a 65 or 66; well then, let's start seeing it happen with British milled coins. Of course to truly and properly assess such as these they would need an expert who can gauge 300+ years of denoms and mints, and flans, and peculiarities associated therewith. A catchall grading scheme will not work. That's why my British (Victorian) coins have no need of presently being slabbed. I don't think PCGS or any of the TPGs are currently so positioned, Anglo-speaking.

    Know, I understand they do or did have have a Swiss grading set, and they and I are coming down in very close agreement as to what constitutes choice to superb gem coins in the Swiss realm.....so, I give them a image for that. image

    However, having these poor babies held hostage for 3-4 months on the 'budget plan' is not very palatable. As the Dead King mentioned, if I were a dealer, this just would not be tenable. A dealer has about one choice at this time for Darkside (assuming his buyers want slabs) and that is to buy coins which are already slabbed, or deal in high priced DS for which the $30 is insignificant.
  • 1jester1jester Posts: 8,637 ✭✭✭
    "Pffffffttttt! Who can rely on what teachers say?image" --Dirty Mac

    imageimageimage
    .....GOD
    image

    "Ask, and it shall be given you; seek, and ye shall find; knock, and it shall be opened unto you." -Luke 11:9

    "Hear, O Israel: The LORD our God is one LORD: And thou shalt love the LORD thy God with all thine heart, and with all thy soul, and with all thy might." -Deut. 6:4-5

    "For the LORD is our judge, the LORD is our lawgiver, the LORD is our king; He will save us." -Isaiah 33:22
  • 1jester1jester Posts: 8,637 ✭✭✭
    "<< do you know something we don't or are you just busting Bill's chops? >>



    Hey, I've just been 'busting his chops'." --Dark Mouse


    Actually, what Mac wants to convey, but just can't seem to come out of the closet about, is that he is .....................




















































    HOMERUNHALL himself!!!!!!!!!!!


    imageimageimage
    .....GOD
    image

    "Ask, and it shall be given you; seek, and ye shall find; knock, and it shall be opened unto you." -Luke 11:9

    "Hear, O Israel: The LORD our God is one LORD: And thou shalt love the LORD thy God with all thine heart, and with all thy soul, and with all thy might." -Deut. 6:4-5

    "For the LORD is our judge, the LORD is our lawgiver, the LORD is our king; He will save us." -Isaiah 33:22
  • cosmicdebriscosmicdebris Posts: 12,332 ✭✭✭
    Yes our TPGs really need to get a grip on the 1902 MPs just like Mac said.

    Hey Chris care to comment here at all or how about your world coin expert. I really loved the comments on the £5 1902 MP in NGC PF60:



    << <i>A silly grade on the holder, as struck with the mint made hairlines of the issue. >>



    Here's what Ken Krah from NGC had to sat about it:



    << <i>Many 1902 Matte Proof G.B. coins have lines or what appears to be wiping that occured during the minting process. These lines are actually in the planchet. This is taken into account while grading. If this mint caused issue is severe we may deduct a point. These coins generally have deep or very dull color as well as handling marks which effect the grade to a greater extent. So far as the imaged coin on your post, this coin must have some post minting process problem in our opinion. It is impossible to grade a coin properly from an image such as this one. NGC has a regrade tier. If the coin were that severely undergraded that service should have been used.
    Mint employees wiping these coins of their aprons would qualify as a post minting process problem. >>



    imageimage
    Bill

    image

    09/07/2006
  • ajaanajaan Posts: 17,430 ✭✭✭✭✭
    Mark, I wasn't questioning you about the earlier NGC turnaround times. If I came across as that I apologize. I was just re-enforcing Chris' statement about NGC having better service. If given the option of waiting 2 1/2 to 3 months or 3 weeks to get my coins back from day shipped, it is obvious I'm choosing the quicker turnaround.

    I ask HRH about getting a quicker World Coin Service. His reply was:


    << <i>We definitely need to improve turn around time on our world coin service and it's on the "improvement agenda for this year. >>


    DPOTD-3
    'Emancipate yourselves from mental slavery'

    CU #3245 B.N.A. #428


    Don
  • cosmicdebriscosmicdebris Posts: 12,332 ✭✭✭
    Hey Chris you guys might want to crack that coin out and send it to PCGS instead. This one just came back PR64

    image
    Bill

    image

    09/07/2006
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