Whoa - Regular World Service Turnaround Time
nencoin
Posts: 1,252 ✭✭✭✭
<vent>
We sent a coin in for a customer via regular World service (for crossover) on January 21st, and we get it back today - OVER 2 months later! What??!! We thought perhaps they mistakenly put it through their World Economy service , but when we called them we were informed we were paying the regular service price, and that they cannot guarantee turnaround times for World service. I can understand no guaranteed turnaround time...but over 2 months!!
Folks often post their turnaround time woes, and I'll occasionally read them with a grain of salt...afterall, long turnaround times at PCGS are just part of doing business. And believe me, with the numerous submissions we've done over many, many years - we've certainly had our share of delayed submissions. But I think this one might take the cake!
</vent>
Has anyone else had a similar experience with the regular World service?
chris
We sent a coin in for a customer via regular World service (for crossover) on January 21st, and we get it back today - OVER 2 months later! What??!! We thought perhaps they mistakenly put it through their World Economy service , but when we called them we were informed we were paying the regular service price, and that they cannot guarantee turnaround times for World service. I can understand no guaranteed turnaround time...but over 2 months!!
Folks often post their turnaround time woes, and I'll occasionally read them with a grain of salt...afterall, long turnaround times at PCGS are just part of doing business. And believe me, with the numerous submissions we've done over many, many years - we've certainly had our share of delayed submissions. But I think this one might take the cake!
</vent>
Has anyone else had a similar experience with the regular World service?
chris
0
Comments
Get any bonuses for the wait?
chris
BTW, even NGC -- for which world coins are a much larger part of their business -- can get way behind too. In the late 90s, there were times when turnaround was 90+ days, but I haven't heard similar horror stories in recent years.
Come on over ... to The Dark Side!
DPOTD-3
'Emancipate yourselves from mental slavery'
CU #3245 B.N.A. #428
Don
<< <i>I have never had a World Coin at NGC longer than 10 days. NEVER! >>
Pffffffttttt! Who can rely on what teachers say?
What a Bummer !
Walt
09/07/2006
FOR SALE Items
<< <i>I was promised 10 day turn around by DH on coins in sig line. Today is day 7 and no grades yet. >>
Maybe it is 10 business days.
<< <i>Today is day 7 and no grades yet. >>
Dear Bill,
Sorry for the delay but we've had to reorder bodybags.
Sincerely,
HRH
<< <i>I have never had a World Coin at NGC longer than 10 days. NEVER! >>
Well, back then even some of the major dealers in world coins were complaining to me about turnaround times at NGC. Perhaps the demand convinced someone there to expand their staff in that area. I've only heard of prompt deliveries over the last several years.
Come on over ... to The Dark Side!
WNC Coins, LLC
1987-C Hendersonville Road
Asheville, NC 28803
wnccoins.com
<< <i>do you know something we don't or are you just busting Bill's chops? >>
Hey, I've just been 'busting his chops'.
What I'd really like to see come to pass on the issue of the 1902 MPs is the realization by the TPGs that these particular MPs have a certain strike, almost always have these wipe marks, and a certain natural colour. To wit, at least acquire a baseline grading set for these MPs. In the presence of 'very, very light' wipe marks, but with no handling marks, etc., then the coin is a 65. If one pops up with no wipe marks and everything else is in order, then it's a no-brainer MP67 or 68.
The TPGs like to tell us how they make adjustments on US coins due to a given mint/years planchet quality, strike characteristics, etc. to grade an otherwise 64 coin a 65 or 66; well then, let's start seeing it happen with British milled coins. Of course to truly and properly assess such as these they would need an expert who can gauge 300+ years of denoms and mints, and flans, and peculiarities associated therewith. A catchall grading scheme will not work. That's why my British (Victorian) coins have no need of presently being slabbed. I don't think PCGS or any of the TPGs are currently so positioned, Anglo-speaking.
Know, I understand they do or did have have a Swiss grading set, and they and I are coming down in very close agreement as to what constitutes choice to superb gem coins in the Swiss realm.....so, I give them a for that.
However, having these poor babies held hostage for 3-4 months on the 'budget plan' is not very palatable. As the Dead King mentioned, if I were a dealer, this just would not be tenable. A dealer has about one choice at this time for Darkside (assuming his buyers want slabs) and that is to buy coins which are already slabbed, or deal in high priced DS for which the $30 is insignificant.
"Ask, and it shall be given you; seek, and ye shall find; knock, and it shall be opened unto you." -Luke 11:9
"Hear, O Israel: The LORD our God is one LORD: And thou shalt love the LORD thy God with all thine heart, and with all thy soul, and with all thy might." -Deut. 6:4-5
"For the LORD is our judge, the LORD is our lawgiver, the LORD is our king; He will save us." -Isaiah 33:22
Hey, I've just been 'busting his chops'." --Dark Mouse
Actually, what Mac wants to convey, but just can't seem to come out of the closet about, is that he is .....................
HOMERUNHALL himself!!!!!!!!!!!
"Ask, and it shall be given you; seek, and ye shall find; knock, and it shall be opened unto you." -Luke 11:9
"Hear, O Israel: The LORD our God is one LORD: And thou shalt love the LORD thy God with all thine heart, and with all thy soul, and with all thy might." -Deut. 6:4-5
"For the LORD is our judge, the LORD is our lawgiver, the LORD is our king; He will save us." -Isaiah 33:22
Hey Chris care to comment here at all or how about your world coin expert. I really loved the comments on the £5 1902 MP in NGC PF60:
<< <i>A silly grade on the holder, as struck with the mint made hairlines of the issue. >>
Here's what Ken Krah from NGC had to sat about it:
<< <i>Many 1902 Matte Proof G.B. coins have lines or what appears to be wiping that occured during the minting process. These lines are actually in the planchet. This is taken into account while grading. If this mint caused issue is severe we may deduct a point. These coins generally have deep or very dull color as well as handling marks which effect the grade to a greater extent. So far as the imaged coin on your post, this coin must have some post minting process problem in our opinion. It is impossible to grade a coin properly from an image such as this one. NGC has a regrade tier. If the coin were that severely undergraded that service should have been used.
Mint employees wiping these coins of their aprons would qualify as a post minting process problem. >>
09/07/2006
I ask HRH about getting a quicker World Coin Service. His reply was:
<< <i>We definitely need to improve turn around time on our world coin service and it's on the "improvement agenda for this year. >>
DPOTD-3
'Emancipate yourselves from mental slavery'
CU #3245 B.N.A. #428
Don
09/07/2006