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PCGS tricked me!!

RobgettyRobgetty Posts: 1,112
in PCGS Set Registry Forum
I am due to have a 15 day service grading completed on March 9 (taking off days for the
Vegas invitational). I went on line, and started going through my email, and there was
a message from PCGS saying that my grades were available. image

Nope, no grades. What I actually had were 3 emails today from PCGS. That they had
received my order, that grades were available (no grade due to cleaning image ) and that
my order had been shipped. This was referring to a 7 day express submission that I
had sent in last month and I had gotten the coin back from registered mail the previous
day!!!!

I don't understand how I can ship them a coin on the 12th, they grade and then ship the
27th, but they don't send even the "we've got it" email until the 5th of the next month. image
Robert Getty - Lifetime project to complete the finest collection of 1872 dated coins.

Comments

  • cointimecointime Posts: 2,013 ✭✭✭✭✭
    Rob,
    That is almost funny(not the NG part). I too have a 4 free grading received by them on the 12th of Feb. that I was not sure when it would be done (as you said about the 2 day vac. they were on). I called today and was told the Finalizer still had to check them and may have my grades today. That didn't happen but I have a pretty good idea they will post Monday image

    Ken

    My Washington Type B/C Set

  • RussRuss Posts: 48,514 ✭✭✭
    Rob,

    Same thing here. Got eMails for a submission that completed last week and got all excited. image

    Russ, NCNE
    eBay consignment sales | | Collectibles from Resco CCC
  • tonyhartonyhar Posts: 1,598
    I have just received emails regarding a submission being receieved,grades and shipped all after the coins have arrived back to me!
    Tony Harmer
    Web: www.tonyharmer.org
  • KeyrockKeyrock Posts: 961 ✭
    Guess I've joined the club!! Here I thought it was my ISP blocking the PCGS emails. Looks like they hit another snafu with their "Automated system".........
  • centmastercentmaster Posts: 504 ✭
    Add me to that list. I got 3 emails yesterday that my grades were available: one submission's results were posted on Tuesday, one the week before and the third a week before THAT! Before getting these I also got emails saying that these same orders had shipped. Amazing! Notifying me of them shipping before they notify of the grades being available.
  • RobgettyRobgetty Posts: 1,112
    I guess that this is a bigger problem than I first realized. Hopefully they
    can iron out the wrinkles.
    Robert Getty - Lifetime project to complete the finest collection of 1872 dated coins.
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