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Just what does "contact each other within three business days" mean?

Dog97Dog97 Posts: 7,874 ✭✭✭
This mostly concerns making payment with checks & money orders. When you use PayPal the seller is contacted with enough automatic canned emails that he knows that you know you won the auction and paid for it. But sometimes I spend all the $$ in my PP account and have to use old fashioned checks.


Back in the goodle days a couple of days after you won an auction you sent the seller an email saying "hey man I won your auction. Give me your address & I'll send the $$ asap."
That worked for me.

Then eBay started "checkout" so you didn't have to bother the seller with extra emails. Some sellers didn't like "checkout" and they sent you a personal email a couple of days after the auction saying "hey dog you won my auction send me the $$$."
A personal message from them gets a personal reply from me & I would say "Here's my shipping address, get it ready and I'll send $$ asap."
That worked for me too.

Nowdays sellers have gotten lazy, rude, demanding & impatient. They don't even send personal emails anymore. They depend on eBay canned message that says from: awconfirm@ebay.com "your invoice for ebay purchase" which you can't reply to.
I consider that "contact" because I was contacted with a demand for $$.
They don't want to take the time to send you a personal message but they sure do expect one from you.
Lately I've had several sellers send me nasty emails a week after the auctions end saying stuff like "Do you have a problem? It's been a week & I haven't heard from you" or "Do you still want the coin? I remind you that your bid is your contract etc etc & I'll neg you if you don't pay me etc etc & turn you in as a NPB."
So I tell them something like "No I don't have a problem, I got your invoice demanding $$ and I sent payment so if you don't get it soon then I guess the problem is with the Post Office being slow and if you don't get it soon just let me know.
Never fails, the same day they send me another email saying "Received your payment today. Thanks."

How do you guys do it?
Change that we can believe in is that change which is 90% silver.

Comments

  • nwcsnwcs Posts: 13,386 ✭✭✭
    I know what you mean. My last transaction took place without a single message from the seller. I won the auction, paid by paypal, didn't hear anything, and it showed up yesterday. I think a seller should excercise customer service by at least acknowledging the sale or at least saying when it will be shipping.
  • As a seller I'd just like an email to let me know if you sent a check, money order or whatever & I'm happy.
    Silence from a buyer worries me.
    Glenn

    Edited to add: When I receive payment I immediately leave feedback, package up the coins, label it (stamps.com), photograph the package & email (attach photo) a thank you & tell them its sent!
  • I think personal correspondence is good - both from Seller and Buyer. Silence also worries me.
  • LAWMANLAWMAN Posts: 1,274 ✭✭
    I send an e-mail right away. Why wonder? "Business day" counting is for lawyers. And even lawyers, bless their pointy little heads, cannot always agree.
    DSW
  • Steve27Steve27 Posts: 13,274 ✭✭✭
    If I don't get a real email from the seller, I use the "ask seller a question" to let him know that a check is in the mail.
    "It's far easier to fight for principles, than to live up to them." Adlai Stevenson
  • As a seller I'd just like an email to let me know if you sent a check, money order or whatever & I'm happy.

    I agree with Glenn. I just had a buyer recently that didn't have the consideration to email until I emailed for the third time which included subtle threats. As of 5 minutes ago, still no payment in the mail. I gave them until this coming Tuesday to render pmt. or the threat becomes action on my part. Oh well, there's one or two in every crowd... image
    What is money, in reality, but dirty pieces of paper and metal upon which privilege is stamped?

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