How does NGC process submissions?

Aethelred

Here are the steps NGC coins go through on a 10 day turnaround:

1. Package opened, coins are sent to "fingerprinting" dept. (3 days)

2. Coins are sent from fingerprinting to the "sit on a shelf" dept. (9 days)

3. Coins are then sent to the "sit on another shelf" dept. (5 days)

4. Coins go to the "sit next to graders coffee mug" dept. (5 days)

5. Coins are lost for several days.

6. When found, coin must pass steps 3 and 4 again (10 days)

7. Coins are graded (15 seconds)

8. Coins sent to QC (3 seconds)

9. Coins slabbed (4 days)

10. Coins sent to shipping and lost again (7 days)

11. Coins are found and sit on a shelf while NGC send e-mail saying "rates have gone up, please send more money." (6 days)

12. Coins are mailed back to owner. (4 days)

13. Owner opens package and thinks to himself "I don't remember sending anything to NGC."

laurentyvan

I could see the old Mad magazine doing that sketch, preferably with art by Mort Drucker.

cacheman

same with PCGS except the addition of a 15 day "humidifying" period and a one day random lunch deposit...

nwcs

Did they give you a credit for the trouble?

Aethelred

<< <i>Did they give you a credit for the trouble? >>



Trouble? That was standard service.

spinaker2000

MacCrimmon

That's nothing. My Swiss lot from the early summer spent 126 days at PCGS......of course, it was only on the "economy plan".

And not a fingerprint on one of them - or even a chunk of bean burrito . . . . I feel CHEATED!!!

coinkat

sorry to read about the problems... but nonetheless, a quite humorous spin on things