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Are we spoiled by using Paypal?

After reading & responding to the thread about slow shippers like DSL & Fairway. usually the slowest shippers are the ones who don't take Paypal or credit cards. Obviously a check has to be mailed & sent to another part of the country, and if the seller chooses not to study the buyers feedback, it may be another week or 2 before the item is shipped.

I won a few lots from Grey Flannel a few weeks ago and as is the case w/ auction houses, they do not take credit cards as that will dip into their profit margin, but I always think that if they did choose to offer this service, how many more bids would they garner?
I'm always over-extending so i know my few bids would turn into many more.

As a seller I love Paypal, I have auctions ending in the evening and a large % of winning bidders pay in full soon after the auction ends, and the following morning I have maybe 1/4 of the lots packaged and ready for the post office. So within 12 hours of the auction ending, they are ready to ship. As a buyer, its a great service since I can pay quickly and have my lots shipped quicker, no .37 stamps to play with, no letters to address and no checks they need processing.

So as I wait each day for my Grey Flannel lots to arrive (My check has been cleared since early last week), I just think how much easier that Paypal has made our hobby/industry...jay

Comments

  • Very well said, Jay. The 3% is a bargain.
    Ole Doctor Buck of the Popes of Hell

  • Jay,
    I agree with everything you say. I also love paypal.

    I still haven't received cards I won on the 19th & 20th of November. Check cleared 2 weeks ago.

    Buck, remember talking on the phone on the 26th? Night before Thanksgiving. I won that card also, I sent a M.O. Friday the 28th. All 3 cards are from the same seller. No cards yet. ___________NO MORE CHECKS___________

    I used to just buy from sellers that take paypal, I'm going back. Change my ebay & paypal password every 2 weeks and never have a problem.

    John
    image

    ______________
    1961 topps 100%
  • wolfbearwolfbear Posts: 2,759 ✭✭✭

    It takes me under a minute to pay someone with paypal.

    To print out an invoce, get an envelope, write a check, record the check in the check register,
    print my address on the invoice, address the envelope, make sure I haven't forgoten anything,
    stamp it, seal it, and mail it is a total waste of my valuable time.

    As for the money order ONLY sellers, they can kiss my sweet a...

    I'd like to see ebay REQUIRE sellers to accept paypal.
    It's time that everyone moved on out of the dark ages.


    Pix of 'My Kids'

    "How about a little fire Scarecrow ?"
  • Paypal is a no brainer.
    There is a fine line between "hobby" and "mental illness"
  • acowaacowa Posts: 945 ✭✭
    Paypal is great until you have a problem...then it is somewhat less than great.


    Regards,


    Alan
  • I echo your sentiments Alan. All it takes is one scammed transaction (I just had one) and your view of Paypal as a seller is less rosy. I know a number of major national dealers who don't take it for just that reason.
    Joe Tauriello
    Setbuilders Sports Cards
    Ebay: set-builders & set-builders2
  • aro13aro13 Posts: 1,961 ✭✭✭
    I seldom bid on auctions that do not offer paypal any more. It is very time consuming to go to the bank and get a money order every time I need to send payment from Canada and than I risk upsetting the seller because the mail system is slow. For the big auctions I do not mind sending money orders only because they do not happen so often and the material is usually too hard to pass up.


  • << <i>I seldom bid on auctions that do not offer paypal any more.

    << <i>


    Amen to that Albie. Remember the days of writing checks, printing out invoices and stuffing envelopes? Then waiting multiple weeks for your cards to come?

    That stuffs for the birds. Why did I do it? No options at the time I guess.
    There is a fine line between "hobby" and "mental illness"
  • RipkenRipken Posts: 559 ✭✭✭
    Paypal's fees can be a bit hard to swallow but as a time saver, it's wonderful. And if you're a seller, combine Paypal with stamps.com and you can really be efficient. The program allows you to print your own postage. I leave packages at my mailbox and off they go without my having to go to the post office. You still need to take insured items there, but for $15 a month, it's worth it if you mail a lot of bubble envelopes! And they even give you a scale to weigh your stuff.
  • I adjust my bids based on whether or not the seller accepts PayPal...

    A money order only auction only gets about 50-75% of my maximum as a bid, and that's if I even bid at all.

    A check/money order auction gets about 80-90% of my maximum as a bid. I don't mind sending a check, but if the seller is slow to ship I often don't buy from them again. I have yet to have a slow shipment from DSL or Fairway, but if I ever do, it will significantly curb what I spend with them.

    One thing that I find strange about a MO-only auction... grocery store money orders are forged/counterfeited far more than personal checks. They are also much harder to pursue legally if they turn out to be bad. As a seller, if a first-time buyer I have had no prior contact with sends me PayPal or a USPS MO, I ship the same day or next morning, depending on when I get the mail. If they send a check, I ship the second morning after the check is deposited. If I get a grocery store money order, I hold the item for TWO WEEKS before shipping.

    -
    JR
  • acowaacowa Posts: 945 ✭✭
    I prefer my online billpay through my bank. You fill out the exact same information as paypal. The bank then cuts and mails certified payment to the seller. If there's a problem...you're not dealt with in a heavy handed fashion like paypal uses.

    Regards,


    Alan
  • BasiloneBasilone Posts: 2,492 ✭✭


    << <i>I prefer my online billpay through my bank. You fill out the exact same information as paypal. The bank then cuts and mails certified payment to the seller. If there's a problem...you're not dealt with in a heavy handed fashion like paypal uses. >>



    Alan-

    Thats all well and good on your end...but the seller has to wait 3-4 days to receive your check, go to the bank to deposit it, etc.

    With paypal the seller receives the funds and can turn around the same night to "reinvest" in the hobby...without his checking account being affected at all.

    Plus....you are still going to have to wait as a buyer until the seller receives the check from your bank...rather than the card being shipped to you next day.

    John
  • qualitycardsqualitycards Posts: 2,811 ✭✭✭


    << <i>Paypal is great until you have a problem...then it is somewhat less than great. >>


    ALAN - I have heard some horror stories too! But knock on wood, all my transactions on both sides has been fine.

    Another thing that I like about Paypal, is that they issued me a Paypal visa card. It is not a credit card. I can only use money thats in my account, and when I do I get 1.5% back on any purchase. Granted getting .15 cents on a $10 purchase is peanuts, but its still neat to get something back, and not pay 17% to use it like other cards I own. When I bought my shed in the spring, I put $1500 down on it w/ the card and got back $22.50, so it was like getting a 1962 PSA-8 common for free. Plus w/ the Paypal visa card, I can use the debit feature at the post office or supermarket and although they don't give you the 1.5% back on those transactions, I can still get cash as quick as a second after someone pays me. So to me its mind blowing that a buyer in Iowa can pay me for a card at noon, and at 12:10 I can turn it into cash in my hand...jay
  • Alan,

    I don't believe that your bank check is any more sure than a personal account. It is not a certified check, and does not take money out of your account until the check is cashed. At least that is how my online checking works with Wachovia Bank.

    Letting a bad transaction with paypal ruin it for you seems shortsighted. If it happens 1 out of a hundred times, which I doubt that it does, it still is a very small cost to pay for the convenience. Is it any different that dealing with a bounced check? And I suspect that it happens much less frequently.
    Ole Doctor Buck of the Popes of Hell

  • Even i have just signed up and now accept Paypal. I think in the long run it was costing me bids by not taking it.




    Paul.
    Check out my new web site: Monsters of the Gridiron


  • << <i> I won a few lots from Grey Flannel a few weeks ago and as is the case w/ auction houses, they do not take credit cards as that will dip into their profit margin, but I always think that if they did choose to offer this service, how many more bids would they garner?
    I'm always over-extending so i know my few bids would turn into many more. >>



    Aha - but remember, Gray Flannel is only getting a % of the sale price, and the paypal/credit card fee would eat into only their commission, not the total amount. Consider (leaving aside S/H):

    $1000 item sale - 15% BP and 10% Sellers - $1150 net price, $250 gross/net to auction co.

    $1100 item sale - 15% BP and 10% Sellers - $1265 net price, 2.5% CC fee of $31.63, $275 GP less CC - $243.37 gross to auction co.

    So if every item got an extra 10% bump, the auction co would STILL lose money by accepting credit cards. And that's a lot to ask, for a $2M company to go to $2.2M with the exact same quality merchandise and marketing.


    On ebay, it's different when the seller is getting all of the $$ - he only needs a 5% bump to pay for the paypal fees and then some. I agree with everyone though - unless something is terribly tough to find, I will barely consider bidding w/o paypal. There's just too much stuff on ebay that I don't have to deal with the hassle of writing a check, and can track payment so much easier. Isn't it worth it just to know the seller can't tell you "your check hasn't cleared yet."

  • Also should note that the above comparison does not consider the added benefit to an auction house of being able to attract better consignments from the selling point of "we get more money because we accept credit cards." It might be a good move for some of the second tier catalog auctions to consider below Mastro's level, if they wish to get a leg up on them.
  • acowaacowa Posts: 945 ✭✭
    Rob,

    I bank with Wachovia as well and they take the money immediatelty. If the check is not cashed for some reason, they have to put the money back into your account. It goes out of your account on the day that the check is scheduled to be delivered.

    If paypal works for you...great! I am simply offering decent alternatives. The online checks at Wachovia do take a few days...but in the grand scheme of things...so what? If you want to learn about the issues of paypal, click here

    I think paypal is a good concept...it just needs better customer service. They operate in a very heavy handed manner. As long as you never have an issue that requires their attention...you will be fine.


    Regards,



    Alan
  • GolfcollectorGolfcollector Posts: 1,369 ✭✭✭
    I personaly do not take paypal on any of my auctions as I had many many problems with them a year or so ago. Fool me once shame on me.....

    The customer service experience I had with them (4 times) was significantly below average and therefore I do not use them. I know I may lose a few bids etc, but I also do not have some headaches.

    Maybe I am just old fashioned.....of course most of the items I am selling on ebay are less than $50 so people do not seem to have any issues with it

    Dave
    Dave Johnson- Big Red Country-Nebraska
    Collector of Vintage Golf cards! Let me know what you might have.
  • Would anyone like paypal's telephone number?

    I had one problem in almost 4 years. I called paypal, they faxed me a form. I filled out the form, walked next door to one of my neighbors and she notarized it. I faxed the form back and never looked back. In two weeks my account was corrected. End of story. I know everyone doesn't have a notary public 2 houses down from them. The next day would have worked...

    John
    image

    ______________
    1961 topps 100%
  • I love Paypal. Between bounced checks (from people with good feedback) and one time when I had someone cancel a check to me...grrrr!!! I don't take personal checks at all....period. Only money orders and Paypal. I prefer paypal, because the fee is worth it to me for instantaneous payment. Also, if you add in the .37 cents for a stamp, and money for an envelope and money order, plus the annoyance of having to fill it all out, the 3% isn't really all that bad most of the time. I haven't had any problems yet, but even if I had one paypal transaction per 100 go bad, that is still better than what I had going when I took checks, that was like 4 transactions per 100 going bad. Just my thoughts.


  • i love paypal, both as a buyer and seller. the post office opens after i get to work and closes before i leave work, so it's a hassle for me to get there and get a money order. in my auctions, i take paypal (including credit cards), us postal money orders, cashier's checks from major u.s. banks, or well concealed cash at the buyer's risk. so far, i've had no problems as a seller. i don't take personal checks...too much fraud.

    i had one problem as a buyer when i used paypal. short version- seller never delivered, stiffed a bunch of buyers. i filed a fraud complaint w/ebay and paypal, and ended up getting 85% of money refunded via paypal within 3 days of filing my fraud complaint. paypal promptly responded to my emails, and i never dealt w/a "live" person/wasted time on the telephone. as a buyer, i rarely bid on auctions that don't take paypal...as i said, it's too much of a hassle to get to the post office quickly. i've also had sellers claim that either the money order or cash i sent them was "lost". granted the $ amount involved was small, so i just re-sent the cash/money order rather than tracing them. taking paypal leaves no questions about whether the money was recieved.
  • qualitycardsqualitycards Posts: 2,811 ✭✭✭


    << <i>Also, if you add in the .37 cents for a stamp, and money for an envelope and money order, plus the annoyance of having to fill it all out, the 3% isn't really all that bad >>


    DBJ - Keep in mind the 3% fee is ONLY for the seller, not the buyer. So as a buyer you can save on the stamp, and writing out the envelope & detailed list of what you won, and probably have your lot shipped within 24 hours of your payment...jay
  • WabittwaxWabittwax Posts: 1,984 ✭✭✭
    Jay, I agree with you on the PayPal card. That's a nice bonus to not have to wait until the money is transfered to your bank account.

    Wolfbear, that's a little harsh if you think Ebay should "require" PayPal use. I accept PayPal when I sell things but only for the buyer's convenience. If I had to choose, I would prefer checks and money orders all day to PayPal. I have to go to the bank anyways because half of the auctions are paid through the mail so it wouldn't be an extra trip. As a seller, it's tough to swallow all the PayPal and Ebay fees sometimes. There has been some months that I have paid $500 total to Ebay and PayPal, for 1 month! Granted I did a lot of sales, but not all sales are profit and some are at a loss. That $500 comes right out of the profit part of the gross total at the end of the month.

    But Paypal is convenient, I have to say that. And, I'm sure it adds extra bids that wouldn't by placed otherwise so I will always take it. I just wish that the fee would be placed on the buyer because the real service involved by using Paypal is at the buyers end as stated previously in this thread.
  • Paypal:

    I like the convenience as a seller too but......

    I take 2 paypal orders from a verified buyer. I ship the cards in 2 lots (both are lots of off grade 56's...15 cards in all or so) USPS and insured. No problems. 3 months later, the buyer claims unauthorized use of a credit card. NOT that the cards weren't received. Because I didn't ship certified, registered or with delivery confirmation, I don't meet Paypal's requirements and I am now out the cards AND the money as they credited back against me. My bad for not requiring it but, still, there is no allegation that I didn't fullfill all my obligations, just that Paypal has transferred the risk of loss to me for not shipping with a tracking number (even though that tracking number has NO relevance to the transaction whatsoever). In addition, Paypal tacks on a $10/lot fee ($20) for their "trouble". I hate to do it but I am now inclined to tack another charge on to my shipping for delivery confirmation on all orders over a certain dollar amount just to ensure that I don't get scammed again.
    Joe Tauriello
    Setbuilders Sports Cards
    Ebay: set-builders & set-builders2


  • << <i> had one problem in almost 4 years. I called paypal, they faxed me a form. I filled out the form, walked next door to one of my neighbors and she notarized it. I faxed the form back and never looked back. In two weeks my account was corrected. End of story. I know everyone doesn't have a notary public 2 houses down from them. The next day would have worked... >>



    I had a problem earlier in the summer. Maybe some of yall remember me posting about it. Well, long story short: someone hacked into my account, cleaned out my Paypal balance of $180+ and 85% of my bank account (~$1400+). I went to my bank and told them, they call their people who call Paypal and get that money back. I get the Paypal forms, sign/notarize them, send them back. Ten days later I'm fully reimbursed. I called Paypal (using a number from paypalsucks.com) and talked to a live person twice, not having to hold for more than 5 minutes. They were very courteous and probably will have a lifelong customer. I could have lost $1500 but Paypal was there to help. This is where I preach changing your passwords AT LEAST once a month.



    << <i>Because I didn't ship certified, registered or with delivery confirmation, I don't meet Paypal's requirements and I am now out the cards AND the money as they credited back against me. >>



    I've heard about this numerous times. Now I require additional money for DC. I put DC on every shipment out now regardless of payment method.

    Justin
    Currently collecting the Nolan Ryan Basic and Topps Player sets.

    NAXCOM
  • As a buyer, I don't use paypal. They were very corrupt before ebay bought them, and are just as corrupt since, in my opinion. If I were a seller, I would never accept it because ebay basically get three fees for their auctions with it. Listing fee, final value fee, then ebay fee. Since ebay now owns paypal, shouldn't paypal be free to use?
  • And yes, everyone has gotten very spoiled with paypal, sellers and buyers both.
  • schr1stschr1st Posts: 1,677 ✭✭
    After having just waited an hour at the main USPS post office here in Boston (over by South Station for those in MA.) just to send out 2 money orders for auctions, I can honestly say that I might have to start looking at going "Paypal Only" for my purchases.
    Who is Rober Maris?


  • << <i>As a buyer, I don't use paypal. They were very corrupt before ebay bought them, and are just as corrupt since, in my opinion. If I were a seller, I would never accept it because ebay basically get three fees for their auctions with it. Listing fee, final value fee, then ebay fee. Since ebay now owns paypal, shouldn't paypal be free to use? >>



    noname--What do you mean by corrupt?
    Ole Doctor Buck of the Popes of Hell

  • Well, I have not used paypal in over a year and a half, but the last time I used it I got ripped off by the seller for $75.00. When I reported him to paypal, they took $5.00 out of his account. They told me that was all he had in his account. Basically they said too bad for you when I wanted to get the rest of my money back. I honestly do not know if they have changed this way of handling being ripped off. The other reason I will never use them is that they pulled the classic "bait and switch" con game. When paypal came out, they were free for everything, they gave you money to join, they gave you money to have your friends join. I got annoyed by all those annoying sign up for paypal spam emails people were sending me. When the hooked everybody in, by "it's so easy to send money" all of a sudden, they start charging. They got people used to their product, and not got them. Some people now won't bid on a seller's auction because they don't accept paypal, and some sellers will only accept paypal and no other form of payment. How idiotic is that. I'm sure you regret asking me after reading all this babbling, so I will stop here. I can go on for days for all the other things paypal has done.
  • WabittwaxWabittwax Posts: 1,984 ✭✭✭
    I think the reason that PayPal used to be free was the Tech stock boom. In the late 90's, tech companies cared 100% on how much market share they could accumulate and didn't care at all if the company made a profit. The reason was that people were driving up the price of their stock based on market share and not balance sheets. When the crash started happening, and companies started going out of business, they realized the only way to stay afloat was to make a profit (what an amazing concept!). So Paypal had to start charging. Honestly it amazed me when PayPal came out that they could do this. I knew that they were losing 2% on every credit card transaction plus giving away $5 bonuses to millions of people. It all had to come to an end at some point.
  • qualitycardsqualitycards Posts: 2,811 ✭✭✭
    Paypal is "free" to the buyers - and the sellers are charged in line w/ other credit card service handlers.
    For years at my store I accepted all the major credit cards and I was charged around the same % that Paypal offers. It helped many customers buy items that they didn't have cash in pocket for. Same w/ Paypal as many bid higher and more often knowing they can take
    their time paying it via their credit card...jay
  • BoopottsBoopotts Posts: 6,784 ✭✭
    I too am pro- paypal. That said, though, it would be nice change of pace if my bidders would start reading the frickin' directions on the auction page and quit sending my payments from unconfirmed addresses.
  • You are wrong wascally wabit
  • WabittwaxWabittwax Posts: 1,984 ✭✭✭
    What was I wrong about? Everything I said was correct.
  • I think Paypal is convenient and haven't had a problem. If there were no less bids, I would choose money orders I guess...
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