PCGS Turnaround time

homerunhall · November 17, 2003 7:14AM

Hi all...

The PCGS turnaround time for economy submissions is now 40 calendar days or less. We will keep working on it to get it even lower. Thanks for your patience this year.

David Hall

LucyBop · November 17, 2003 7:24AM

jbsteven · November 17, 2003 7:29AM

good to see. I was about to send a economy to NGC and might send it to PCGS now.

let's see it down to 20-25 days!

attaboy!

DAM · November 17, 2003 7:30AM

Well see what happens with my (received on) Nov 6th submission.

Russ · November 17, 2003 7:31AM

Is that retroactive to 11.13.03?

PS: It's okay if it's not retroactive to one week earlier.

Russ, NCNE

razorface1027 · November 17, 2003 8:00AM

I gotta question for homerun. Since the "influx"/ hiring of these NEW GRADERS, and I'll presume competence in grading is their fortay, will coins be graded on a much greater level of competence or the 'ole' "zippity-zip" and it's out the door competence. It has to do with "Keepin' up with the Jones's" so to speak! I'm sure you get my drift...

fcloud · November 17, 2003 8:20AM

Thanks for the good news.

ksteelheader · November 17, 2003 8:25AM

Good show....Ken

nccoin · November 17, 2003 8:44AM

My submission was received 11/14 so I guess mine will be graded by Christmas. I hope the PCGS Santa Clause is good to me!

cosmos66 · November 17, 2003 8:46AM

HOMMINA HOMMINA HOMMINA!

Ogden · November 17, 2003 8:49AM

That's great David. Makes you want to submit more coins!

Ogden

RGL · November 17, 2003 8:51AM

Man, that submission burning a hole in my pocket is getting hotter all the time ... waiting on a couple of more coins!

freezer · November 17, 2003 8:55AM

My membership expired two months ago and I had not planned to renew,now I will.

dollardude · November 17, 2003 9:37AM

Great job, thank you!

My last economy submission took about six calendar weeks door-to-door, so it was much faster than the 40 days! IMO, one month door-to-door (20 days?) for an economy submission would be a reasonable goal.

Hey, the earth got flooded and the flood subsided -- all in 40 days!

Manorcourtman · November 17, 2003 10:28AM

Thanks!!

remumc · November 17, 2003 11:41AM

Great! My submission received 11-13 should be ready in about a week then. 10 coins. I'm predicting 7 AU-58's and 3 bodybags.

Regards,

Wayne

jjroll · November 17, 2003 1:28PM

I sent in a Regular submission and a Modern submission which were both received on 10/22.
I received the Regular grades on 11/10 and the Modern grades on 11/14. Faster than expected in both cases.
jjroll

jacktheknife · November 17, 2003 1:36PM

Your posting such a notice on the boards speaks volumes about your attitude towards customer service. Shareholders should be happy that they have such a conscientious president.

Placid · November 17, 2003 2:01PM

At this rate it won't be long until economy is faster than regular.

Wolf359 · November 17, 2003 4:11PM

Excellent! Just sent one in today; economy. I'm hoping for a Christmas return!

This is not a test.

Russ · January 23, 2004 4:41AM

Cool! I think I'll get a submission in right now!

Russ, NCNE

dbldie55 · January 23, 2004 4:43AM

It is now at 65 days.

RYK · January 23, 2004 4:48AM

Yes, I, too, had a coin submitted with a friend's that was received on Nov. 18, the day after HRH's post, and the coin still has not been graded. My subsequent submissions have gone to NGC.

uofa1285 · January 23, 2004 4:51AM

Very disappointing...I have not sent a coin to PCGS in months. NGC has recieved $10,000 of biz from me last year (although I would rather use PCGS, all things being equal!).

Doug

LucyBop · January 23, 2004 4:54AM

more pcgs for me!

dorkkarl · January 23, 2004 5:28AM

PCGS is the best! That's why their coins sell for more, because no other service even comes close! Only PCGS for me! If you aren't buying PCGS coins, you're paying too much! That's because they are the best!

Walrusman

LucyBop · January 23, 2004 5:30AM

karl you dorkie!!!!

DHeath · January 23, 2004 6:02AM

Truth is, 3 or 4 months is too damned long. Moderns have crept above 50 days too. Add to that the holidays and the show schedule and the travel days, and I'm not sure PCGS is grading mail-in's anymore. LOL I've gotta tell ya, the other services have kind of spoiled me. PCGS can't help it they're busy, and I say good for them. I'm just not that patient, and it doesn't matter that much which holder my coins are in if it is one of the top three. If I've got anything that HAS to be in a PCGS holder, it'll go regular submission, but based on the price, that'll only be coins I'm gonna sell that require a PCGS holder to sell for stupid money.

beartracks42 · January 23, 2004 7:25AM

Don,

I agree with you. It is not worth the aggravation. PCGS has more excuses than Jimmy Carter has peanuts!!

Peaceman · January 23, 2004 7:52AM

Why then am I seeing an INCREASE from 60 to 65 days economy on your web site.....

RGL · January 23, 2004 9:50AM

Now, that is a heck of a feat, think of it: In two months, economy turnaround goes from 40 calendar days (or less) to 91 calendar days (65 business days = 13 weeks = 91 days + days for holidays, shows, etc.). Even presuming things backed up due to increased submissions due to supposedly shorter turnaround, the holidays, shows, how is it even possible that the turnaround more than doubles?

I for one, am getting a bit tired of the old bait and switch on turnaround time estimates ...

segoja · January 23, 2004 10:42AM

Is it 65 calendar days? I thought that's waht it said, but maybe I'm wrong!

Russ · January 23, 2004 12:47PM

<< Is it 65 calendar days? >>

The word "calendar" was dropped from the notice on the submission page a couple days ago. According to those who've called, it's now "business" days.

Russ, NCNE

segoja · January 23, 2004 1:22PM

I thought I had read that correctly! Now there is no easy way to increase the times without being straight forward about it!

I know many many folks who are sending coins across the street because of turn around times!

Seems PCGS would realize this, but if they are full, then maybe they don't care. I'm plenty of folks are sending stuff in on the 15 day service!

Boom · January 23, 2004 1:33PM

I'm glad you did this. Thanks for the assist. I thought I remembered something about things were gonna get better. In the case I am ranting about... "IT AIN"T NO ECONOMY JOB...IT" A $30 A COIN "GUARANTEED" 15 DAY SERVICE!" shipped 12-9. It allegedly took a week to get there(maybe) But they say it was shipped on 1-19...THAT WAS A NATIONAL HOLIDAY! THERE WAS NO MAIL RUN NEXT FIB!! AND YES I AM HOLLERING!

Raising hell the way I did might have something to do with the grades I got.

GEE....YA THINK SO?!!

Gandyjai · January 23, 2004 7:43PM

I have a new strategy..........I'm trying to send in at least one batch a month now. After the initial "long" wait....I'll
be getting a batch back at about the same rate I'm sending them out. But, this is not a business for me,....thus. I am
in no real hurry anyway. I can see where it would be bothersome at best, if it were my livelyhood and I needed
them back quicker. Didn't some one say?...."Anything worthwhile is worth waiting for!"

Gandyjai

Russ · January 24, 2004 2:51AM

<< Didn't some one say?...."Anything worthwhile is worth waiting for!" >>

That's just what girls tell their boyfriends in highschool.

Russ, NCNE

LucyBop · January 24, 2004 3:01AM

<< That's just what girls tell their boyfriends in highschool. >>

go suck a kennedy!!!!!

I'm coming to Kent baby, and when I do............

jeffnpcb · January 24, 2004 3:12AM

POW!!! Right in the Frankies'! Going to sell and reap a huge over-margined profit! PCGS!!!
Want to be a collector, pop goes the plastic!

Boom · January 24, 2004 4:09AM

I've come to the conclusion that, unless any given piece is really worth a lot of money, just submit your items using the economy tier-as the gentleman said above me - on a monthly basis and just forget about it...you'll get em when you get em!

LucyBop · January 24, 2004 4:15AM

<< on a monthly basis and just forget about it...you'll get em when you get em! >>

absolutely, thats what I do, I always have fresh coins coming in.......

razorface1027 · January 24, 2004 4:16AM

It would seem to me that he'd be happy the high bidder retracted so that now he has a chance of winning the coin he demonstrated he obviously wanted by placing his bid in the first place.

It seems apparent to me that this applies to reg. submissions too. I be awaitin'...

LucyBop · January 24, 2004 4:17AM

razor, where did that quote come from? wrong thread!

Russ · January 24, 2004 4:19AM

<< razor, where did that quote come from? wrong thread! >>

He does appear to be a bit confused.

Russ, NCNE

PCGS Turnaround time

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