Does PCGS have any policy covering blatant misgrading?

RGL

I was wondering ... Anyone ever run across this situation? Early this year, I sent in a submission that included a no-doubt 1964 proof DCAM Jeff. It came back as a brilliant. I was miffed at the time, threw it in a blue box and forgot about it until I looked through that box today. I mean, this misgrade is so obvious, I almost wonder if somebody hit a wrong key(s) on the computer. Is there any way to get PCGS to re-examine and regrade this coin as a blatant misgrade without paying for a resubmission? Once glance at the coin, or at least longer than the graders took, and it is an obvious error. And, I'm not quibbling about a 66 vs. 67 vs. 68 or a CAM vs a brilliant or a DCAM vs. a CAM, but a brilliant vs. a DCAM. It's not even close and with four complete 1938-64 Jeff proof registry sets, I believe I can lay modest claim to being able to grade this series with some degree of accuracy. I'll pass along a link to this thread to homerunhall via PM and see what answer we get ...

airplanenut

Ask in the Q&A... just don't hope he says designation review...

Russ

Randy,

This does happen. I know because it happened to me on a '68 proof Kennedy. It was a no-brainer DCAM that posted as a brilliant. I got on the phone before it even shipped, got it yanked and fixed. I know it's too late for that with your coin, but for future reference that might be useful.

Oh yeah, a couple of times they holdered AH's as regulars - same thing, called before shipped and got it fixed.

Russ, NCNE

RGL

Thanks, Russ ... did anyone suggest it was a data input mistake or that they spent 3 seconds a side vs. 5 seconds -- along with being brain dead those days?

MrEureka

Does PCGS have any policy covering blatant misgrading?

Yes. They're against it.

Wolf359

I guess you're stuck with a re-submit fee. You could call customer service and ask that the fee be waived ONCE the error been confirmed (coin in hand at PCGS).

mintluster

I would bring to PCGS at a show and tell them to take a quick glance at it since you say it is so obvious. I believe you because I have an 1880-S PCGS MS65 Morgan that is a DMPL or PL at minimum and they slabbed it MS65 with no designator. It too is extremely obvious, and when I see other DMPL/PL's that don't look nearly as good I start really getting pissed off.

XpipedreamR

Did somebody say DCAM?

DCAM







sorry, I just can't get enough of this coin!