PSA - what happens when lost in the mail?

diamantedude

I submitted to PSA a 1987 Fleer Bonds that they graded PSA 9, but then they killed when they tried to put it in a holder, so they gave me 5 free submissions. Well, Sept. 4th, I submitted 5 cards to eBay (including two 1950's Aaron cards) and sent it certified (not registered). I emailed them the last two days and they say they never received it. I checked on www.usps.com for my shipping # and it shows it arrived in Newport Beach (the PSA PO Box) the day after I mailed it. Because I didn't get a "return receipt" with signature, the only proof I have is that it was signed by somebody. I am real upset. And I know I should have sent registered (but I read/talked with a few other PSA submitters who said they never had any problems sending their stuff certified. Do I have any recourse?
Thanks out there.

mrc32

I had the same problem. Sent mine out there and it was lost. Only recourse I had was I got 375 in insurance from the USPS

Howitallbegan

Bill

First you should of sent it to PSA not ebay and that would of helped and secondly if you dont sent it registered your done

Mintstate

If you used Certified Mail, you can pay to get a copy of the signature from the Post Office.

1420sports

Hopefully it was insured for double. Good luck.

diamantedude

Thanks for the replies. I got a call back from PSA today after hounding them. They had placed my cards in a "vault" - apparently PSA doesn't take Discover Card anymore for payments - just an FYI for some of you who might still be waiting.