POLL: Opinions On Sellers That REFUSE To Publish/Post Return Policies
redcents
Posts: 734 ✭
Although ALMOST ALL sellers state what their return policy is (and whether their's is "All Sales Final" or a 7 day return policy or something else entirely is a matter OUTSIDE the scope of this thread) there are still some that flat out refuse to. This thread is SIMPLY to ellicit opinions as to whether or not whatever policy a seller has should be made privvy to potential buyers or not - WITHOUT THEM HAVING TO SPECIFICALLY ASK - i.e. in the item description if on eBay e.g. or in the Store Policies if an eBay store or on a dealers website or whatever form of media he uses to communicate the availability of a particular item to you.
1). Should sellers state their return policy somewhere in the terms & conditions of the sale - EVEN IF they sell virtually everything "All Sales Final (ASF)"?
My opinion is that they should ALWAYS post their return policy. I beleive to not post it (IF IN FACT ALL SALES ARE FINAL) is to implicitly hope to sell, by a very subtle deception technique, to additional people by EXCLUDING a statement such as "All Sales Final" or "No Returns" that would necessarily also EXCLUDE many potential purchasers. But that's just IMHO.
2). Even though many buyers may trustingly or naively (or some may say ignorantly) ASSUME they can return a sight-unseen coin that the seller didn't bother to post a picture of (OR provide a cert # for), if the listing doesn't SPECIFICALLY say it is "ASF", then do you think that the default bias should be on the seller to clarify before or at the time of receiving payment that the sale is final or should the default position be for the buyer to assume he can't return it unless it EXPLICITLY says so - in the eBay listing e.g. SELLERS, PLEASE put yourself in the shoes of a buyer BEFORE addressing this question and answering caveat emptor.
1). Should sellers state their return policy somewhere in the terms & conditions of the sale - EVEN IF they sell virtually everything "All Sales Final (ASF)"?
My opinion is that they should ALWAYS post their return policy. I beleive to not post it (IF IN FACT ALL SALES ARE FINAL) is to implicitly hope to sell, by a very subtle deception technique, to additional people by EXCLUDING a statement such as "All Sales Final" or "No Returns" that would necessarily also EXCLUDE many potential purchasers. But that's just IMHO.
2). Even though many buyers may trustingly or naively (or some may say ignorantly) ASSUME they can return a sight-unseen coin that the seller didn't bother to post a picture of (OR provide a cert # for), if the listing doesn't SPECIFICALLY say it is "ASF", then do you think that the default bias should be on the seller to clarify before or at the time of receiving payment that the sale is final or should the default position be for the buyer to assume he can't return it unless it EXPLICITLY says so - in the eBay listing e.g. SELLERS, PLEASE put yourself in the shoes of a buyer BEFORE addressing this question and answering caveat emptor.
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Comments
Russ, NCNE
Red Ant you are really one psycho dude man - good luck!
As long as you don't use my name "Datentype" or refer to me in any of your libelous posts or slander me in any way - rock on! I am sick and tired of dealing with you myself and do not try me again! I know you are going in and editing your posts but I am keeping track with my printer.
1. Roger - you have made some interesting observations (especially pertaining to pops in the online report vs. registry set pops), but, in doing so, you have hurt Mark's feelings (through brutal worded posts), even though you say you never intended to do so and you "love" Mark. For this, you owe Mark an sincere apology.
2. Mark - you know as well as I do that when you come on these boards to sell coins, you had better be prepared to address issues concerning your coins and your business practices surrounding those sales. Obviously, Roger had a positive impact on your business practices, because your latest offering on these boards included an explicit return privilege, which was different than how you offered coins in the past on this board. Just agree to restore Roger's bidding privileges on ebay after a 30 day cooling off period for you and let's move on and apologize for the "ant" reference.
First guy to offer his SINCERE apology to the other guy on this thread scores an extra point as well with me (and perhaps the remainder of the "peanut gallery". First guy to keep the debate going, loses 10 points
Wondercoin
The libelous posts have been edited and currently show limited traces of the intent to publically emabarrass and hurt my business profits over the last few months but I know what they are. You may not remember them but i do and have about 10 emails from baord members (not including you) supporting me and many are in utter shock concerning his libelous intent. I have a copy of you getting slammed (wrongly the way I had read it, I might add) by a board member for offering to sell him coins still.
Your an Attorney and are used to Libel, slander and harrassment concepts does this still seem out of line?
Mark: Do you think I also have a "case" against this board member? I retired from law 6/02, but, my sales were light this week
But, seriously, consider putting an end to this now.
Wondercoin
AGAIN, I apologize for the reasons previously mentioned. And yes, if I think of a better way to say this later on I might just edit these words to acheive that goal.
Roger: Well done
Wondercoin
(or the description states a return policy).
The coin market seems more opinion driven (there's almost no such thing as a commodity, almost all
coins are different). Because of this most established sellers (looking for repeat business) have a return
policy.
When I sell, it's almost always because I've upgraded. I usually don't state a return policy.
I haven't ever been asked to take a return. I try to take very accurate pictures (no hazy, out of focus
pix in my listings).
I don't "refuse" to post one (no one has asked me to).
I'll have to think about it.
-KHayse
A buyer that doesn't state his/her policies is hoping that someone bids blindly or doesn't bother to ask.
Any solid seller will take returns. Afterall, it in his/her best interest and will garner higher bids (the coins will stick if they are nice), and build a solid reputation.
Read any printed ad in Coin World or Num. News. All the policies are clearly stated.
Why should any other selling venue be different.
Just my 2 cents worth!
Ike Specialist
Finest Toned Ike I've Ever Seen, been looking since 1986