AuctionStealer Problems

Aaronman

Has anyone had major problems with auctionstealer over the last 2-3 days? I can't get on their site at all.


Doug

Tipem

There was an article on the web(search for their web site and it will pull it up) that states that they have been hacked.I cannot provide a link but it recommends that you go to E-Bay and change your user password.I am going to take a wait and see approach.


Vic

gtbeaker

I've had the same problems as well. I did receive an e-mail from them late last week, saying they had experienced some security issues, but that everything had been resolved. They did suggest changing your eBay password, and any other passwords you owned that were the same. However, I have not been able to log into their site since Saturday, and have lost quite a few auctions that I had sniped for over the weekend. I hope they're planning on refunding all those affected! Scott

BigKidAtHeart

<< <i>There was an article on the web(search for their web site and it will pull it up) that states that they have been hacked.I cannot provide a link but it recommends that you go to E-Bay and change your user password.I am going to take a wait and see approach.


Vic >>

http://www.auctionbytes.com/pages/abn/y03/m05/i25/s01

chrisrenaud

Web site is working again, but it crashed just before 8 key cards I needed on 53 Bowman Color and 71 Topps came up for bid

i guess this is a problem with using sniping services

Tipem

Live by the snipe,Die by the snipe. I lost a 56 card that I was sniping also.Oh well,I guess that I didn't need that card as bad as I thought I did.


Vic

gtbeaker

Hey there folks- I just got this e-mail from "customer service", in response to my question regarding compensation for AuctionStealer users due to the downtime recently. Needless to say, it didn't answer my question!

As some of you may know, Auction Stealer recently became the target of
a hacking group located in Russia. They have attempted to extort money
from our company and compromise the security of our customers. When we
would not comply with their threats, they proceeded to launch what is
known as a Denial of Service or DoS attack against our site. We are
aware that our web page has been down, and we have been working around
the clock to fix this so that your service can continue. This affected
all Auction Stealer customers as well as our affiliates such as Hammer
Tap and Auction Tamer.

If you have not already done so, we are asking that ALL users change
their eBay passwords immediately.

We apologize for any inconvenience this has caused our customers, and
weappreciate your continued patience. As of now, service has been
restored, and all systems are working normally. We also apologize if
itseems that we have been slow to respond, however this took every bit of
manpower we have to deal with this.

Please don't hesitate to contact us if you have any questions.

---------------------------------------------
C.Martinez
Director of Customer Service
AuctionStealer.com Network Support
asnsupport@auctionstealer.com