How would you handle this?

OnlyBuffalos

Recently sold a $300 coin and sent it registered insured USPS. Buyer claims he received the package but no coin was inside. Package showed no sign of tampering. I am positive the coin was in the package when it was mailed. How would you recommend I proceed. Thanks.

hughesm1

You've done a thorough search and cannot find the coin right? That being said, the coin had to have been in the package. This isn't the first time I've heard of someone pulling the "no coin in package" scam.

The only way this is legit is if the person opened the package with the postal employee present and watching and the coin was not enclosed.

Catch22

MrEureka

File a claim with the USPS. Let them decide if they're going to pay you or go after someone for postal fraud.

Dimetime

Always wondered why this isn't claimed more often. Personally, If you're sure you sent the coin figure their trying to scam you. Tell them to proceed with the insurance and you'll do your part.

MadMarty

If it was registered and there was no sign of tampering then the postal police should get involved. That package is signed for every step of the way!

20centman

I agree with MadMarty. If you know darn well, you put that coin, in that package, you know its a scam and treat it that way.

relayer

All you have is proof that you mailed and insured a package.

To file a postal claim, the buyer has to sign under penalty of perjury (Federal) what he claims is true.

And so you do.

File the claim and let the Post Office sort it out.

coindaughter

I agree. Since you sent it registered, the PO now has responsibility. Affirm to the PO that you indeed sent the coin. Now it is up to the PO to settle the claim. Good luck!