honest question for ebayers

pontiacinf

As you guys know, my car was stolen the other day. When I posted it I was telling you guys about the statehood qtrs I had wanted. Believe it or not no one bid but me and I was awarded both coins..1500..this wouldve been great in my eyes cept the car...so I bucked it up and told the seller asap as to not leave him hanging. I have never had this happen before and feel bad doing so. I know he has to let ebay know and ill be a non paying bider, first time in my life...

My question here is..how would you handle this?

I would let guy off but also let him know id have to non bid payer him as to get fees...hows about you guys?

would you neg him? (i wouldnt)

jeffnpcb

If the seller is half-way decent, he'll understand and drop the issue for reasons beyond his and your control. Maybe he can work something out. Can you link up the auction? Was the amount $1500.00 or $15.00?

baccaruda

i would've emailed him before the close and asked him to cancel my bids, or i would've retracted them. i think he'll be understanding.

GaCoinGuy

Maybe if you send a copy of the police report, he would understand and realize that you aren't just backing out for no reason. As an occassional EBay seller, I would understand if I saw an actual report. Just my thoughts.

airplanenut

One of the fee-recovery options is that the deal did not work out and the seller didn't sell the merchandise- he will get his fee, and you won't be a NPB (although you will get an email that alludes to that fact).

In that case, no one really loses, except he loses the time.

Jeremy

MoneyLA

Canceling bids before the auction closed would have been best. The seller should do what he has to to save the "seller fees." On auctions of $1,500 the seller fees are NOT insignificant.

The seller also faces a "listing fee" that he has to eat, and you might want to make him an offer so that he does not lose that money. In fact, you might also want to see if he will let you buy the same coins in the near future once you work out your car problems. I think the seller might work out a deal with you under the circumstances and since he wouldnt have to go through the ebay process again. try it??

sorry about the car. it's a bummer, I know.

(cheers) alan mendelson

Russ

<< <i>I know he has to let ebay know and ill be a non paying bider, first time in my life... >>



You'd only be a NPB if the seller wanted to be mean about it. Otherwise, it's just a "No Purchase eBay Confirmation", and states very clearly in the notice that it's not a problem. It does NOT count against you. Just make sure you read the eMail when you get it before you fly off the handle and start leveling any accusations.

Russ, NCNE

pontiacinf

WHAT ever he does ill understand...i was gonna cancel bids when car was robbed, but i thought it would mess with his auction....next time ill just do it regardless...it saves alot of headache.


actually best medicine in big money cases from now on ill bid last min.

VonZipper

I would let if pass, keep us up to date with what his response is.

wayneherndon

Whenever anyone explains to me a reason they don't want to go forward with an ebay transaction, I let them off the hook. I'm sure some have abused my leniancy. However, I offer a reasonable return privilege for any or no reason. So, a savvy buyer could get to the same result anyway by taking delivery and then returning the coin. Frankly I'd rather know about the problem up front and void the sale early than have some one go through the routine to receive and return a coin they have no intention of keeping. I would prefer to avoid the initial shipping and return processing on a coin that is coming back anyway.

I get my fees back from eBay using the "parties mutually agreed not to complete the transaction" option. This gets me my selling fee back and does not count against the bidder.

Also, I like to positively reinforce this type of upfront, honest communication as opposed to those bidders that win the auction and then never communicate or pay. In those case, I reserve the coin for them for so time, possibly losing other sales. I may also delete it from the website and inventory only having to add it back once it is clear it is going to be a no sale.

WH

Outhaul

I had this happen to me under different circumstances. I e-mailed the seller and offered to pay his listing and final value fees. He was understanding and agreeable. I paid his fees and he relisted. We both left good FB for each other for conducting ourselves in a gentlemanly manner.

Cheers,

Bob

Dave99B

This won’t be popular, but here goes:

Whether your car was stolen or not is irrelevant. Unfortunate, but irrelevant. That’s your problem; don’t make it the sellers. I’d fill him in on your unfortunate situation, and see if you can work out a payment plan. If he lets you walk, great. But you’re legally committed.

Dave

agentjim007

If he offers a no question return tell him consider them returned.

redhott

"My question here is..how would you handle this?"

npb with excellent communication - NPB warning gets filed, NO feedback.
npb with poor communication - NPB warning gets filed, also NEGATIVE feedback.

poor communication is inexcusable, as excellent communication is NO COST to the bidder.

darktone

I had a buyer do the same thing to me and I made him cover out of pocket loss which was $30. Maybe offer to take care of all ebay fees and other costs the seller might have incurred. mike

BigD5

Cancelling your initial bids was the best solution, but it's too late for that. I'd offer the seller his listing fees, which are non-refundable, and let him go through the process of getting his final value fees refunded through ebay. The problem with that is that he has to WAIT.
As a seller, I'd probably understand, but would definitely question why the bids weren't cancelled after the stolen car incident, and ask for my listing fees from you.
Now the seller has a coin, in which any bidders that tracked the auction may think was a returned coin. That could effect his ability to try and sell the coin again.

cosmicdebris

If there are any fees involved I would offer to pay them. Yes next time cancel your bid ahead of time.