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A public thank you to one of your people...

RussRuss Posts: 48,515 ✭✭✭
Lord knows I've complained enough, so let me take this opportunity to say thanks to one of your people. Her name is Jennifer, and she works in accounting.

When the grade posted for my 68DCAM Accented Hair I panicked because I was expecting a 67DCAM (hoping for a 68, but didn't think it would happen). This meant, of course, that it was underinsured - by a rather large margin.

Well, by the time I was able to get ahold of somebody, it showed "shipped" on the submission page, but Jennifer got right on it, called the shipping department, had me fax in a request for additional insurance and, bingo bango, problem solved!

Might seem like a small thing to some, but I sure slept better knowing my baby had a nice thick blanket for it's trip home.image

Go give her a hug.image

Russ, NCNE

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