Just talked to Customer Service.. What stage is "verification"?

I just called to see if they could tell me anything about where my submission was. All the rep would say was that it was in "verification" and that my submission was on the 44th business day and that they are running 60 business days. I guess that means it doesn't matter what you were told when the coins were received. What stage of the process is "verification"?
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PS: It used to mean the grades were a couple days away. Lately, more like ten days or so.
Russ, NCNE
Edited to say that I just got my grades a few minutes ago!
Doggedly collecting coins of the Central American Republic.
Visit the Society of US Pattern Collectors at USPatterns.com.