Positive feedback for HomeRun
RYK
Posts: 35,797 ✭✭✭✭✭
in Q & A Forum
Mr. Hall,
As a forum member and participant, but morever a collector that has preferred to buy PCGS slabbed coins whenever possible, I have been disheartened by a lot of the negative comments made about your organization on the boards over the last few weeks/months. Unfortunately, it seems that many of the complaints, which come from a wide variety of sources, seem justified. I sense a recent turnaround in your approach to these comments in this public forum which indicates to me that you are indeed interested in the customer and want to make things right. As we all know in the service industry, if you focus on the customer and provide a high quality service, success is sure to follow. Here's wishing for continued and future success for PCGS!
Robert
As a forum member and participant, but morever a collector that has preferred to buy PCGS slabbed coins whenever possible, I have been disheartened by a lot of the negative comments made about your organization on the boards over the last few weeks/months. Unfortunately, it seems that many of the complaints, which come from a wide variety of sources, seem justified. I sense a recent turnaround in your approach to these comments in this public forum which indicates to me that you are indeed interested in the customer and want to make things right. As we all know in the service industry, if you focus on the customer and provide a high quality service, success is sure to follow. Here's wishing for continued and future success for PCGS!
Robert
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