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Wierd PCGS Customer Service Experience

rwhiterwhite Posts: 326 ✭
in Q & A Forum
I've been checking on the status of a certian coin sent for cross over. I've called a few times in the past few days and have gotten the messages that it was in: Grading... then sealing.... then verification. When the lady told me it was in sealing I asked her if that meant the coin crossed, she replied 'yes'. I called today and I asked where it was and was told sealing again... humm, I thought, how could It go from verification to sealing?!? I just checked the website and it says "DNC"!!??

What in the world is going on here?? Are they sealing the coin back in the NGC holder?? Something seems askew!
-Ryan-

Comments

  • homerunhallhomerunhall Posts: 2,496 ✭✭✭
    Ryan...PCGS Vice President Mike Sherman checked this deal out today and said it looked like a PCGS screw up. He'll email you personally and explain what happened and what we're doing to take care of you...David
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