What is the biggest screw up you have had with PCGS! Here is mine!
fcloud
Posts: 12,133 ✭✭✭✭
You saw this coin last night. It is a 1976-S silver proof quarter I purchased raw. It was sent to PCGS with a group of modern coins.
Someone put a fingerprint on it, so I called customer service and they had me return it for a review. PCGS dipped the coin and retruned it. Can you image my shock when I opened the package to find this coin?

I called customer service, and they insisted I send it back to them to look at it because they don't see anything wrong in this same photo I sent to them via e-mail. They claim they are going to take care of me, but with their attitude, we'll see.
I have now paid more is shipping cost than the value of the coin.
I wasn't going to make this public until after they called me on it, but if this ruins my chances for a resonable solution so be it!
Tony
Someone put a fingerprint on it, so I called customer service and they had me return it for a review. PCGS dipped the coin and retruned it. Can you image my shock when I opened the package to find this coin?
I called customer service, and they insisted I send it back to them to look at it because they don't see anything wrong in this same photo I sent to them via e-mail. They claim they are going to take care of me, but with their attitude, we'll see.
I have now paid more is shipping cost than the value of the coin.
I wasn't going to make this public until after they called me on it, but if this ruins my chances for a resonable solution so be it!
Tony
President, Racine Numismatic Society 2013-2014; Variety Resource Dimes; See 6/8/12 CDN for my article on Winged Liberty Dimes; Ebay
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