Ever got your grading fee(s) refunded ...

Gilbert

... because PCGS did NOT meet the published turnaround time? I know they posted an extended time for economy, but this would be a regular service submission. Today, I believe is day 15, unless the day received doesn't count, and I expect they may say something like, "The submission was completed in 15 BUSINESS days, we just didn't posted the status w/in 15 days." or something similar.

As I looked through some of my old paperwork (PCGS List of Services), it says Regular Service ... approximately 21 days. Kinda' vague, so ...

Where did get the idea it's 15 business days, or is the approx 21 days the current PCGS position?

What is PCGS policy if turnaround time, whatever it is, is NOT met?

Has anyway received it?

kranky

I didn't know the turnaround times were guaranteed. I'm surprised this hasn't come up before.

sinin1

No, but I got these coolest body bags from PCGS -

white styrofoam 3"x3" with adhesive like alittle envelope. And on the inside, an insert ready label saying the date, denomination, and problem AND a soft plastic baggey around the coin, a piece of paper saying my submission number I guess. Almost makes me feel I got my $30 worth.

MadMarty

I think the turnaround time is only guaranteed for dealers. Us low lifes have to wait...

Conder101

Turnaround times are NOT guaranteed. They are merely a guide to about how long it will take. If the turnaround takes notible longer than the stated guide figures you might get a "sorry about that." from them but that's all.


Sinin1,

Are you going to keep the body bag?

Gilbert

Very interesting.

So I could pay $30 and still get the $15 turnaround, and there is no recourse. Bummer.