Troubleshooting the QX3 Microscope

dwood

In a thread below, several people were discussing the benefits/drawbacks of the QX3 Microscope from Intel/Digital Blue (Digital Blue has evidently bought the rights from Intel). Have any of you experienced problems with the software intermittently "losing" the scope? Often, I get a message saying something like "I can't talk to your microscope, please restart your computer." It seems to happen almost everytime I unplug the USB cable, but even a reboot doesn't fix the problem. Its FRUSTRATING!!! Then at other times, it works fine. Anyone else have the same problem, or know a solution?

And I agree...it needs something between 10X and 60X....and what good is 200X on coins?!?!? "See that slight gouge there....that's where a gnat flew into it and left a "bugmark." (Bad play on words, I know...

sinin1

When it has trouble for me, the USB cable is not making a good connection at the computer.

I close out the program, reconnect the cable (or jiggle), and restart it -> usually does the trick.

Sometimes, it says that for me when the green light at the top of the scope is on, which confuses me.

I really like it except tough for deep slabs (NGC), and can't see the entire coin, and light source on top leaves shadows,and sometimes slow ....

ldhair

Windows will not always pick up a USB port on a boot.
Windows 98 and 98 plus was really bad about this.
I run into this on my scanner.