Is Heritage Stiffing Me?

geb209

Check out the following email I received after purchasing a coin in their after auction sale:


Dear _____,

Unfortunately this coin is no longer available, this was part of last week's sale, the last day to submit your offer was on Thursday 5th. I apologize for any inconvenience and if you have any questions, please contact me.

Sonia Magdaleno
Customer Service
Heritage Numismatic Auctions
Heritage Plaza
100 Highland Park Village 2nd Floor
Dallas, TX 75205
1-800-872-6467 Ext. 275 (24 Hour voice mail)
Local: 214-252-4275
Fax: 1-214-443-8425
E-mail: smagdaleno@heritagecoin.com
www.heritagecoin.com
www.currencyauction.com
www.HeritageComics.com

-----Original Message-----
From: _______ [mailto:______@hotmail.com]
Sent: Thursday, December 05, 2002 9:22 AM
To: Bids@heritagecoin.com
Cc: Shipman, Brian - 376; Reed, Shane - 372
Subject: After Auction Purchase - Sale #22121, Lot #11185


After Auction Purchase
--------------------------------------------------------------------------------


Sale No: 22121
Lot No: 11185
Price:

$)____ (BP included)


Header: Seated Dimes
Description:

1875 10C MS66 PCGS.


Customer No: _____
Bidder No: ___
Name: _______
Email: _________@hotmail.com

Time: 12/5/2002 9:21:33 AM



Notice how the purchase was on time. I'll let you know what they say.

Placid

I can't find that coin listed for sale anywhere on their site so maybe they sold it or sent it back to the owner.

agentjim007

one screw up after the other...

geb209

Yea, it came off the site right after I purchased it.

lathmach

I bought coins from them off Ebay and never a problem. Bought one once from their inventory listed on the Coin World web site, and charged it to my credit card. Then they wouldn't ship it to me. Said they didn't really have the coin, that the ad was a test. Oh really?
I don't bother them any more.

Ray

geb209

Here's the update. Looks like they're making it up as they go along.

Mr. _____,

I am very sorry, it looks like we had a delay and for some reason I did not
receive your offer until later that day. Just for the records, the cut-off
time is on Thursdays at 8:00am CST. Again, I apologize for any
inconvenience we may caused and if you have any questions, please feel free
to contact me.

Sonia Magdaleno
Customer Service
Heritage Numismatic Auctions
Heritage Plaza
100 Highland Park Village 2nd Floor
Dallas, TX 75205
1-800-872-6467 Ext. 275 (24 Hour voice mail)
Local: 214-252-4275
Fax: 1-214-443-8425
E-mail: smagdaleno@heritagecoin.com
www.heritagecoin.com
www.currencyauction.com
www.HeritageComics.com




For some reason, Ms. Magdaleno seems unable to answer her phone today.

osirisMMII

<< <i>For some reason, Ms. Magdaleno seems unable to answer her phone today. >>




C'mon geb! She's probably at home...... sick or something. PM me and I'll give you her home phone # so you can get this resolved.

geb209

LOL. I've dropped the entire thing. There are more important things to worry about than Heritage.

osirisMMII

Ok geb but you're missing out......... she's a cutey

Guess I'll just tuck that number away for future reference............

geb209

May be a cutey (or not), but she's definitely missing something upstairs.