Heritage DID NOT make everything good.

agentjim007

Hey maybe your happy BigDave, but I'm still walking around with the Heritage screw job stuck where the sun don't shine.

supercoin

Don't you mean "waddling"?

agentjim007

definitely waddling

BIGDAVE

are they willing to give you the credit and just dont have your cc #
why wont they make good on $40 ? if you did not buy it and they charged you and you dont have the coin i would think they would give you a credit or send your money back

BIGDAVE

agentjim007
lets see if the board can help you

merz2

I still don't understand why their own auctions don't update their values in the "My Collection"section.

agentjim007

My bank thought they would refund by check but oh no Heritage doesn't want to lose that 3% on $44.25 even though it was their mistake. They would rather make everyone jump though hoops. What a bunch of cheap skates.

agentjim007

Cheap !!

Loki

Well Jim, maybe they can sense you staring at them thru the phone. Next time, try wearing cheap sunglasses before you call and see if that helps.

I had to return something back to Heritage; it took two weeks and an email to Bob Marino but they finally credited my CC the entire amount. I just received another coin from them today which is a keeper. Although they took a little longer than I would liked for them to ship it to me (2 weeks after paypal payment), they gave me a certificate that, if/when I decide to sell it, I can go through them for free consignment. I thought that was rather neat. Hmmm, or could it be that perhaps I paid too much and they already made a killing off me with this coin?? Interesting.... (*wanders off to ponder*)

Bulldog

Did you pay with a credit card? I think that you can go to arbitration, up to six months from the first time it showed up on your statment.

Good Luck in any case.

Bulldog

toothpuller

Loki, Heritage always offers free consignment [no seller's fee] when you decide to sell back a coin you purchased through them. At one point recently they were so desperate for auction inventory they even were offering an additional 5% beyond the sale price for any coin you were willing to put up for auction. In other works they were giving the seller 5% of the 15% buyer's premium. This still means a buyer would have to bid 10% more [including the juice] than he would pay for the same item on eBay for the seller to break even using the Heritage auction system rather than selling outright through eBay. Damn I'm even starting to confuse myself here.