I got a call from Fleer Director of Audits and Investigations

baljitgill

Got a call from Martin G. Enterlin, Director, Audits and Investigations of Fleer Trading Cards.

This is regarding a Webber Auto I bought from ebay that was #'d out of 20. I contacted Fleer about it being fake or not. They finally said that they have no records of the card, but they feel confident its real.

He called me today because I told him I wanted to get a letter from Fleer stating this. He said he would send it today.

Quite pleased with Fleer. Surprised he called. Hearing all the horror stories from Fleer, I was quite happy with the service I got from the situation regarding the Webber auto.

Just a fyi to the board. With all the crap card companies put traders in (replacements, redemptions), there's still hope!!

baljitgill

ttt for autobila

UWashington

Fleer sucks! they have stolen 3 of my cards (2 vince jerseys tmac auto) cuz i pulled them with creases. But happy to hear that you got a response.

JErik20

I still have to say Fleer sucks. I sent in a redemption over 8 months ago and have recieved NOTHING. I tried 3 times to call their customer service and was left on hold for 45 minutes, then 25 minutes, and then 50 minutes before i had to hang up, and NEVER talked to anyone. I finally tried a 4th time and hallelujeh ONLY waited for 20 minutes before someone answered. The card was a Fleer Shoebox Sole of the Game Triple Steve Francis, and has a swatch of ball, jersey, and shoe, and apparently they are having trouble getting the shoe. Idiots should not insert redemptions when they don't even have the stuff to make the cards........

Erik

baljitgill

Damn, that does suck Jerik. This is my first experience, and it was definitely good.

I hope things work out for you guys.

TEDCOLLECTSSHAQ

Don't jump on the B Wgn too fast wuth the card companies, they contract the players to provide the specific items for the redemptions, the players are dragging their feet(no pun intended), Topps waited until last month to get Shaq to send a shooting shirt from last years redemptions. The companies really do need us, so I doubt seriously that they aren't doing their best to get us the stuff.

I also read that someone had cards stole by Fleer? I am not sure how that can happen, can you explain?

For as contacting the companies, I have never waited over 2 days for an answer to an email, and they usually send a personal contact number in the event I'm not satisfied. Just a note, before you send anything to/back to a card company contact them, get a name and specific instructions, and ALWAYS make someone sign for your cards, you will always come right.

JErik20

Oh thanks for reminding me...... i also e-mailed Fleer's Customer Support, and to this day have recieved no reply, and it has been well over 3 months. I have heard nothing but good things about Upper Deck and Topps customer service, and nothing but bad things when it comes to Fleer.

Erik

grendel33

I saw that auction to and wondered about the authenticity as I have 2 that are hand numbered (one #/20 and the other #/10). I had always wondered if the cards were authentic as I had never seen any other copies for sale on eBay. When I saw that auction lot, I was convinced they were authentic as the handwriting for the cards is identical on each of mine.

It was a good buy. If you are selling that Radojevic #/50 or want to trade it (I might have some Jam Session Webbers), send me an e-mail.

baljitgill

grendel33, Ill let ya know. Thanks.

autobilia

<< <i>ttt for autobila >>



Heh, told you they have great customer service. You just have to know who to contact.

baljitgill

Thanks Auto!!

biggjc

Fleer still sucks at customer service !!!!!!!!!!!!!


But glad they came through for you .................

Kingbball

5 months and still waiting for my 01-02 Fleer Marquee Feature presentation Vince Carter Auto /208

uwftke26

I have been nothing but happy with Fleer, they jumped through hoops to help me when I had a David Wesley patch card (part of the Hornet logo wing) that had a big insertion crease. Sent me a Wesley NBA logo patch

TGray22

maybe someone just miswrote it as numbered to 20 when it was supposed to be out of 50.. who knows... glad it worked out for you

joestalin

this is a diamond in the rough! Fleer customer service sucks big time. They
almost rival topps!

Kevin

uwftke26

Topps is the WORST

baljitgill

Topps is pretty bad I assume. They cant even update their webpage. It hasnt been updated since 02-03 Topps Bsk came out.