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There ARE honorable, honest sellers on eBay...

We spend a lot of time smacking the less desirable sellers and I think it can sometimes be easy to assume that eBay is a snakepit infested with nothing but vipers waiting to take a bite out of our butts. The experience I just had is precisely the opposite.
Last Friday I posted a thread about the fact that I had gotten three coins in that day, and that all three were going back. Two had come from one seller, the third from another. When I eMailed these sellers, they both responded without hesitation and said they'd make it right by handpicking replacements that met my standards. Shipped the coins back Monday.
I just got a "you've got cash" eMail from Paypal. In the mail was a note from one of the sellers (the single coin) that, after checking his stock, he didn't feel any of his replacement coins would be up to snuff, so he was refuding my money. But that's not all. He also refunded shipping costs - both ways. Now I know why this guy has over 2800 positives and no neutrals or negatives.
His name is Chris Grady, and his eBay handle is gradycoins.
He and I WILL be doing business again.
Russ, NCNE
Last Friday I posted a thread about the fact that I had gotten three coins in that day, and that all three were going back. Two had come from one seller, the third from another. When I eMailed these sellers, they both responded without hesitation and said they'd make it right by handpicking replacements that met my standards. Shipped the coins back Monday.
I just got a "you've got cash" eMail from Paypal. In the mail was a note from one of the sellers (the single coin) that, after checking his stock, he didn't feel any of his replacement coins would be up to snuff, so he was refuding my money. But that's not all. He also refunded shipping costs - both ways. Now I know why this guy has over 2800 positives and no neutrals or negatives.
His name is Chris Grady, and his eBay handle is gradycoins.
He and I WILL be doing business again.
Russ, NCNE
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Comments
You're ok Russ, I don't care what Pat says about you!
Frank
Who was the other seller? I always like to know who the good guys are. I think it is very cool that they tried to get you replacements for the coins you weren't happy with.
Thanks.
Proof Dime Registry Set
That's outstanding. I shall also keep these rare individuals in mind when purchasing.
Thanks for the positive report!
The returns/replacements are still in process with the other seller so, other than his quick, responsive eMail, I don't have a final outcome yet. Will reveal/report once that happens.
Russ, NCNE
Thanks.
Proof Dime Registry Set
Thanks for letting us know, Russ!
K S
<< <i>Chris Grady is a Top Notch Seller and Person. As Russ points out,That's how and Why his Feedback is An Unbeleivable 100% for all those Transactions! I've bought from him before and will do soo again. Ray in Florida.. >>
–John Adams, 1826
Jeff
"If I say something in the woods, and my wife isn't around to hear it. Am I still wrong?"
It might not be Russ's standards that are too high, a lot of coins don't look exactly like their pictures.
But, it still is a lot of fun to "smack the less desirable sellers".
An authorized PCGS dealer, and a contributor to the Red Book.
<< <i>a lot of coins don't look exactly like their pictures. >>
That can be to the bidders advantage.
–John Adams, 1826
Blocked!
No wait, its not one of THOSE threads!
Unblocked!
Buy!
Favorite Sellers!
The name is LEE!
<< <i>We do realize that this thread was just bump today after more than 5 years?
Russ, do you mean you haven't found an honest eBay seller in the last 5 years???
An authorized PCGS dealer, and a contributor to the Red Book.
Box of 20
Experience the World through Numismatics...it's more than you can imagine.
<< <i>We do realize that this thread was just bump today after more than 5 years? >>
Wow, a blast from the past. At the time I was building the complete proof Kennedy set and I kept running in to coins with haze. I hate haze.
Russ, NCNE
"Everything is on its way to somewhere. Everything." - George Malley, Phenomenon
http://www.american-legacy-coins.com
<< <i>That's OK, Chris Grady is still a good e-bay seller. >>
bingo
K S
<< <i>
His name is Chris Grady, and his eBay handle is gradycoins.
He and I WILL be doing business again.
Russ, NCNE >>
He's been on my "watched sellers" list for quite some time. Good guy.
Check out my current listings: https://ebay.com/sch/khunt/m.html?_ipg=200&_sop=12&_rdc=1