SUBMISSION TURN AROUND

GATOR5

Guys,

Could anyone tell me the latest turn around time on the 60,70,80, special.

Thanks, Matt

Treetop

71 cards


Date Received: 09/09/2002
Date of Grades Posted: 09/18/2002
Date Shipped: 09/19/2002

ejguru

Waiting on 85 cards submitted 9/11...

GATOR5

Hmmm,

9-10 and nothing yet, getting anxious 600 63's, 4's, and 5's. Having nightmares can't take it anymore.


Matt

qualitycards

My 50 card submission was rec'd by PSA on 9/05, grades posted 9/16 and in my hands coast to coast via registered mail on 9/18 - Pretty impressive! - However my 70 submissions from 8/27 is not completed though...jay

nnpopp

My last set registry special turn around was eight days (9/11 - 9/19).

For the "No Strike" special, received by PSA on 9/12, my grades came in today: invoice #8018350. I'm absolutely delighted with the results. Fifteen PSA 10s of Andy Pettitte's 1993 Bowman rookie! I think he may be a dark horse Hall-of-Fame candidate one day; he's a durable (except for this year) left-hander who is good for 13-17 wins a year, and a Yankee (which probably helps . . .)

downgoesfrazier

Matt,
I feel your pain...I've been checking for pop spikes since you shipped west...all in due time
Phil

MrKissKissBangBang

I've got a small order of 35 in now.
Usually someone has word on the next special (if any)- anyone hear yet?

boggs301012

I have my grades from my order. PSA Recieved it the 16th ( there systems shows the 20th ) And I recieved the grades today. NOT BAD . THis was for the No strike special. 5 PSA 10's out of 20 for my Boggs set . A few were not part of the set.

getupkid

They received mine on the 9th and I'm still waiting. I've had some bad luck lately.

BigKidAtHeart

<< <i>They received mine on the 9th and I'm still waiting. I've had some bad luck lately. >>

I am with you.
These threads always get me upset,
becuase everyone else gets 7-10 day service
and I end up with 26-30 day...

wolfbear

Date Received : 8 - 26
Date Posted : 9 - 4
..... 6 working days for 82 cards

Date Received : 9 - 10
Date Posted : 9 - 24
..... 10 working days for 67 cards

Date Recieved : 9 - 16
Date Posted : 9 - 26
..... 8 working days for 55 cards

Very pleased !
Am expecting a possible slow-down if submissions increase as the "Registry Special" deadline nears.

dom

I found my latest situation interesting. My Invoice #8018571 was received on 9/16. So far no posting of grades. Starting with my own invoice on top, here are the twelve previous invoices submitted from the computer generated submission forms at PSA's site:

Invoice - Rcvd - Posted

8018571-9/16-not posted -- my invoice
8018570-9/17-9/20
8018567-9/16-9/25
8018564-9/17-9/24
8018558-9/16-9/20
8018555-9/19-9/25
8018554-9/18-9/27
8018551-9/17-9/23
8018550-9/20-not posted
8018549-9/16-9/24
8018545-shipped 9/26
8018543-9/17-9/25
8018539-9/12-9/17

I guess they stopped at my number for some reason. I know PSA is well within the guaranteed time, but it does seem a bit strange that all these others were completed and posted and mine wasn't.

BigKidAtHeart

My current invoice: Rec-9/19-waiting

GATOR5

Interesting I'm in the middle of both you they got mine on the 17th still no grades...

Gator

LJB17

Any new news regarding the latest submissions. Mine is sitting since date received of 9/16. My previous one was much quicker. If you did get them, were you pleased with the results?

BigKidAtHeart

when do the updates occur?
nothing seems to be upated so far today?!

~jeff

BigKidAtHeart

<< <i>My current invoice: Rec-9/19-waiting >>



So are they taking a couple of days off at PSA
to Reorganize after the departure of Danny?
or are the graders getting slower?
or what?

dom

Re my 9/27 post. EVERY invoice before and after my number (received 9/16) that was submitted has been graded. For some reason mine is still "in the system." However, it's only been 13 business days minus their shows. Regardless, it still doesn't make any sense.

I do know they are swamped because of the shows and the days following their return to the office are definately hectic. I still ask, "Why me?" considering some of the lightning grade postings.

FB

Dom,

I think a bigger question than "Why you?"

should be

"Why aren't all of the invoices within the same grading service lined up as they come in - first in - first out?"

In the past, I've sent in several grading special invoices at the same time where they both log in the same day and one invoice takes two weeks longer than the other. I've also had times where one arrives after the other and the 2nd one grades quicker and is back in my hands before the 1st grades pop up.

PSA had made tremendous strides towards speeding up the turnaround time over the last year. Hopefully, they're reading these threads and realizing how people are perceiving the process and plan to address it.

LJB17

I have looked at several of the invoices listed and gone in just checking other's ahead and behind. What I have found is that there have been a couple processed after 9/29. I have also not found any invoice that was received on 9/16 that has been posted. 9/16 seems to be the common date on these orders and I am hoping that is just a strange coincidence.

crazysc

Out of curiosity, on the invoices that were received around the same time and have already been graded - isn't it possible they paid for faster service?

murcerfan

size matters. would you start a 600 card invoice with 1 hour left in your work day??
or take 3- 10 card invoices and get them done and on their way, and be off to the nearest cheese bar??

LJB17

It is definitely possible that these paid for faster service, but since quite a few of what I have seen are only 80s and later, I would assume they were on the same "no strike special" that I submitted under. I also agree that the size of the lot may play a roll, but my invoice was only 50 cards. I would be curious to know the size of the other individuals invoices that are stuck on the 9/16 receive date mystery. I am not angry, but curious as how the process works.

FB

crazysc, murcerfan,

Both valid points (maybe not the cheese bar...). But, as I mentioned previously - I've had several invoices for the same service get wildly different turnaround times - and sometimes the 2nd one in gets done first (and by several days).

The process definitely seems to have more "wildcard" in it than it should.

LJB17

I had sent an e-mail to PSA with respect to this yesterday and just received this reply.

"Hello,

We received your cards on 09/16/02. You are on the 12th business day with your order. This is not uncommon. Sometimes certain orders finish faster than others.

If you had any unusual cards in your order it would cause it to take the full amount of time. If any type of research is required on your cards that would prolong the grading process.

The grades of your cards are guaranteed to be posted within 30 business days. Your cards are in the grading room right now. I would recommend checking back with us next week for further progress.

If you have any other questions please feel free to contact customer service at 1-800-325-1121.

Thank you"

I did have a few Tiffany cards and some from other slightly off sets like Topps Debut and Donruss Baseball's Best. Maybe those are considered more of the unusual variety. I am pleased with the reply from PSA and hopefully the grades will be up shortly.

dom

I would be curious to know the size of the other individuals invoices that are stuck on the 9/16 receive date mystery. I am not angry, but curious as how the process works.

My No Strike Special invoice was for 37 cards, all 1984 Donruss.

GATOR5

Guys

Submission #8018650 received 16 grades popped today. 225 cards or so. I'm in 81 heaven, I saved these for my last sub untill the end of october...Brett, Dawson, and Palmer in tens.

Matt

BigKidAtHeart

anyone else heard anything out of PSA lately on their submissions!

I am still (patiently) waiting on 3 different submissions.

~jeff

baseballizlife1

I sent in 20 - T202's on 9/26 for ten day service and still havent seen any updates.

Typically what time of day do they update??
I check at noon est, 3:00 est and 6est
(and about 10 more times in between!!!)

Brian

BigKidAtHeart

<< <i>I sent in 20 - T202's on 9/26 for ten day service and still havent seen any updates. >>

Brian,
10 day service means Ten Business Days so don't expect an update until
October 10th (the 10th business day from 9/26)
~jeff

dom

My 9/16 No Strike Special was graded on 10/8.

RobBobGolf

25 Cards, Set Registry Special Received 10/03/02. Grades posted 10/08/02, this is what keeps me coming back. Great Job PSA!!


RobBob

HartlandMan

No strike Special, received 9/13, nothing back yet...

BASESAREEMPTY

I had a order dropped off at Ft. Washington . Posted as received on 10/3 and the grades posted yesterday 10/8. I would say that is pretty fast, though it was only a 30 card submission

BOB

acowa

Basesareempty,

What type of service did you request?

Regards,


Alan

BASESAREEMPTY

It was the 60's 70's 80's special . I just got on the site and it said they were shipped today. 6 days from the time they were received to the time they were shipped. I am quite happy with that.

BOB

SKINSFAN

i droped off three invoices at the fort 1 set spec 1 ten day 1 tall boy reg all posted in on the 2nd still waiting i never could draw to a inside stright luck of the draw i guess

baseballizlife1

UPDATE...
well...maybe I should be more patient.
I posted yesterday afternoon saying that I was waiting for PSA to post my 10 day submissions.
at 6:00 yesterday I logged in and found my grades!

Looks like the 10 day service came in 2 days early.
From Sept 26th till Oct 8th.

Brian

BigKidAtHeart

and yet I am still (patiently) waiting on 3 different submissions.

~jeff

mcastaldi

876130

BigKidAtHeart

<< <i>876130 >>

3 days?
are you kidding me?

How the he!! do you guys all get such fast service?!!

is there a secret, because I can Never get my stuff back early!

mcastaldi

BKAH> Actually, the grades were posted the day before but there were problems with the order which took an extra day to resolve.

*ducks*

yawie99

#8019825 - impressive turnaround time of 8 business days, but disgusting grades. generally speaking, these cards were at least as sharp as most of the o-pee-chee 9's i've seen, which makes me wonder if using the smaller card savers resulted in some minor wear being inflicted during handling. but then again, i saw someone else allude to the "grader of death" in another thread, so perhaps it was just bad luck. anyway, next time i think about spending $6 a pop to grade $3 cards, someone please slap me upside the head.

LJB17

Well, I got my grades today, and while I was hoping for a couple of 10s, I should have known better.
8019119. I cannot explain the 5 and 6, but relatively pleased.

MrKissKissBangBang

I usually have good luck, 3-7 day turn arounds. This time is taking longer. Received 9/23 - still nothing. Oh well, they have till 11/1 if they want.

I am a little upset that the 1 card I sent back to them to have properly slabbed (79 slabbed as a 77, sent in as MECH ERROR) came back already with nothing done. Still in a 77 holder.

KKBB

Slabbed

Great turnaround time at PSA. Submitted 169 vintage cards for $7.00 a piece at the Fort Washington show in Philly . Invoice number 863681 already graded and on the way back. Great job PSA keep up the good work.

BigKidAtHeart

ok... Now I am REALLY confused!

I sent in One set of 50 cards
(standard 80s-90s topps, fleer & donruss)
that was received on 9/19 and have
still heard NOTHING in 3 weeks...

then I send in TWO seperate invoices
(of 40 -50 cards each - standard stuff)
that were received on 10/3 and have
just gotten ONE of them back with
grades posted Yesterday 10/10
yet the other has nothing...

Now,
My confusion is WHY is the First order
that had a TWO WEEK head start not
being graded BEFORE the others????


*side note*
I Also must have gotten the "Grader of Death"
on the invoice that has come back...
grades range from 9 to 2
(although I did have some old, "much-loved"
cards on this invoice, I had expected a coulple
of 10s and nothing lower than a 5!)

mikeschmidt

It is often a "draw of luck" with when your submissions get graded. As long as they are turned around within the guaranteed time, there is not much you can do about it, I think. Your experience is not unusual, BKAH. The PSA system is not a first-come, first-served basis -- though it probably operates like that a vast majority of the time.

As for the Grader of Death -- I understand that the grading seems to be slightly tougher now than a month or so ago...

MS

FB

Bigkid,

You're not alone...

I've got two invoices in at the moment - both 60's, 70's 80's specials. One arrived on 10/1 for 203 cards (this one just started the grading process yesterday) and one arrived on 10/3 for 147 cards. I've been told that the one arriving on 10/3 is almost finished.

The only thing that I can think of is that the first invoice had a bunch of 72 OPC's and 72 Kellogg's ATG cards on it. The 2nd invoice is all straight Topps from the 60's.

In the end - I try not to let it bug me - but it would be easier to take if we received more information.

Invoice Received - 10/01/02
Card Research - 10/01/02
Grading - 10/05/02
Grade Review - 10/11/02
Card Encapsulation - No Date Specified
Grades Posted - No Date Specified
Date Shipped - No Date Specified

I'll settle for PSA looking for where they can refine and improve an "already good" process and make it even better down the road.

acowa

I think PSA is doing a pretty phenomenal job on turnaround times!

<In the end - I try not to let it bug me - but it would be easier to take if we received more information.

Invoice Received - 10/01/02
Card Research - 10/01/02
Grading - 10/05/02
Grade Review - 10/11/02
Card Encapsulation - No Date Specified
Grades Posted - No Date Specified
Date Shipped - No Date Specified

I'll settle for PSA looking for where they can refine and improve an "already good" process and make it even better down the road.>



Would you be willing to pay more for this information? Which is more imprtant: keeping costs down or upgrading service levels? I am not hearing cases where people are getting service levels that are worse than what they signed up for. I think the unbelieveable service that we have received on the set registry special deal has made everyone a bit anxious.

The turnaround threads really get everyone excited because if submitter A received his cards in 3 days...then mine should be right around the corner. The bigger picture is that the service is a bargain to begin with and even if our service is a couple of weeks behind submitter A, we are still receiving an incredible value.


Regards,



Alan