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“Failed to sign in.”Error message

KingFuadKingFuad Posts: 2 ✭
in PCGS Set Registry Forum

I have been unable to sign in to the PCGS Set Registry for over 2 weeks. My PCGS account itself works normally—I can access My Account, submissions, orders, and membership without any issues. The problem affects both the website and the mobile app, both returning “Failed to sign in.” I have reset my password multiple times and have already emailed PCGS support over 2 weeks ago without receiving a response. Could someone please check whether my Registry profile or account linkage needs to be repaired?
Any members had the same or similar issues?
Thanks

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