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New Ebay return policy

jesbrokenjesbroken Posts: 11,135 ✭✭✭✭✭

Sorry if this was already noted, but received it today.
Jim

Dear Jim,

We’re making an update to eBay Money Back Guarantee coverage for Bullion, Coins and Paper Money.

What’s changing
Starting May 7th, coverage for items that don’t match the listing or arrive damaged will be more aligned to sellers’ policies for these categories:

If a seller does not offer returns, you’ll need to request a return within 3 calendar days from the delivery date (previously up to 30 days).
If a seller offers returns, coverage will apply within the seller’s stated return window.
What’s not changing
Your purchases in these categories will continue to be covered by eBay Money Back Guarantee, provided all eligibility requirements are met. This means you’re still protected if your item doesn’t arrive, arrives damaged, or is significantly different from the listing description, giving you added confidence when you shop.

As always, do check your item when it arrives and contact the seller promptly if there are any issues. We’ll be here to help, if you need it.

Thank you for being part of the eBay community.

Sincerely,
eBay


When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln

Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain

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