PCGS Coin Facts

CCGuy

Anybody having issues with coin facts app ? Today the format completely changed. I used to be able to get pop report and prices on one page. Now I can't seem to get by the advertisement for EBAY on first page. After several attempts and clicking through a few pages I finally got to a separate price page and it's completely different. It takes awhile to scroll down the page if you're looking for coin price that might be 20-30 years into series. Then I had to hunt to find a pop page and it had same format. Last time I tried I got a search page and it didn't work. Also had trouble with set registry app. Hope this isn't long term.

Barberian

I do, but for different reasons.

Here's another PCGS attribution story. Is it a happy story? A story of competent attribution work? A story about money well spent?
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Of course not! PCGS takes your money along with your joy in coin collecting.
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I submitted an 1874-S WB-5 (R7) for attribution along with Bill Bugert's published diagnosis, and my own notes on separating the WB-5 from the WB-2 using arrow position relative to the date. This was the result - it's now the new plate coin for WB-2!
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Now I await another message from Customer Service like this one after they ignored the information provided on my submission sheet and botched identifying a prominent 1855/54 overdate (a Redbook variety) as a normal date. PCGS_Hy stepped in to fix things and PCGS lost money correcting that "mechanical error."
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PCGS Customer Service
www.pcgs.comS
From:info@pcgs.com
To: barberpirate@coinorama.com
Thu, Sep 19 at 10:35 AM
Hello Barberian,

Thank you for your patience!
The graders feel the coin has been designated correctly.
Thank you. Have a nice day.
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"Dave? . . . . . . . Dave's not here." (Cheech and Chong)
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I should have sent a WB-2 along with the rare WB-5 to facilitate identification, but my WB-2 is already graded, and it would likely cause confusion. Three years ago, I literally purchased and submitted a WB-3 '74-S just to send along with my WB-4 so that they wouldn't screw up attributing the rare WB-4. They got it right that time.

Barberian

I received a response from PCGS, and it blew my mind again!
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"Thank you for contacting PCGS Customer Care!
I reached out and it looks like PCGS does not currently recognize wb-5. We do not currently have an exact list of what we do or don't recognize. If you enter your item with the attribution on the PCGS website and it has a decent population, it is more likely that we recognize that variety."
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In other words, they ONLY RECOGNIZE AND ATTRIBUTE COMMON DIE MARRIAGES. Thay have no clue what has been properly described and published! If they don't like your 100% correct designation for a DM, they change it to a 100% incorrect DM that's more common, and that they recognize. This is so brazenly incompetent that it's hilarious. If they cannot identify rare DMs, then why have an attribution service? Yet they have a numismatist that reports on new die marriages. The only good reason to have a coin attributed is if the coin is a scarce die marriage so one can sell it as such!! This is something for the Coin Police to look into and press charges for gross incompetence.

@PCGS_Hy, it's time to get another mechanical error fixed. If this coin arrives labeled as a WB-2, then it has to go back to have that incorrect die marriage label removed. The coin has not been removed from Coin Facts and is still the plate coin for WB-2. It is NOT WB-2! Also, if you are willing, I also have at least two more 1855/54 overdates that were misidentified by PCGS as 1855 normal dates.