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Image uploading problem

dcarrdcarr Posts: 10,051 ✭✭✭✭✭
in Q & A Forum

NOTE TO MODERATORS -
It seems that a image file of 220 KB would load OK.
But an image of size 239 KB would not ("failed to upload file" error).
As soon as I resized the 239 KB image a little smaller to 209 KB, it loaded OK.

Moonlight Mint
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    dcarrdcarr Posts: 10,051 ✭✭✭✭✭

    @dcarr said:
    NOTE TO MODERATORS -
    It seems that a image file of 220 KB would load OK.
    But an image of size 239 KB would not ("failed to upload file" error).
    As soon as I resized the 239 KB image a little smaller to 209 KB, it loaded OK.

    @HeatherBoyd

    Moonlight Mint
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    emeraldATVemeraldATV Posts: 5,249 ✭✭✭✭✭

    @dcarr said:

    NOTE TO MODERATORS -
    It seems that a image file of 220 KB would load OK.
    But an image of size 239 KB would not ("failed to upload file" error).
    As soon as I resized the 239 KB image a little smaller to 209 KB, it loaded OK.

    Translation> (?)
    Sometimes I have to use the standardization size within a width being 6.00 inches, or it will not upload to a thread.

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    pcgs_educationpcgs_education Posts: 86 mod

    Thank you. There is a thread about this on the U.S. Coin Forum. We have already opened a ticket with out support staff and are trying to get the issue resolved.

    Abby Zechman
    PCGS Program Manager, Numismatic Education and Development

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