PCGS Label Error for 2023-W High Relief Liberty Gold Coin ( wrong denomination, $1 instead of $100)

Hi forum members,
I would like to get advice on how best to proceed with fixing this issue. I purchased a 2023-W High Relief Liberty Gold Coin from a established online dealer. The label denomination is incorrect, it should be $100 instead of the $1. (pictures attached). Other than that, PCGS database says this label should have "Gold Shield" but it doesn't look like the one I got has it. I would like to have this label denomination fixed while retaining the First Strike designation and special ANA picture on the back side. Has this happened to anyone before? Should I be concerned that this is a fake coin ? And will PCGS reimburse shipping if proven to be a PCGS error ?
Thanks.
3
Comments
Instructions for contacting PCGS: https://forums.collectors.com/discussion/comment/13769401/#Comment_13769401
Edited to add:
Authenticity - does the NFC chip scan? How about the bar code?
Gold Shield - not sure it is possible to designate GS on the label when it is a "special ANA label". PCGS can answer this question.
First Strike - you should be able to retain this designation. PCGS can confirm this.
Just realized that this was your first post. Welcome to the forum.
Edit #2:
FWIW, there is a specific PCGS coin number for the First Strike, Pittsburgh ANA. It is #927017.
Could potentially be a fake.
If real, I'd be surprised that the denomination is printed wrong,
because I'd think that would be automatically generated from the PCGS Coin Number (924218 on the label but see above, it should be 927017).
If real, this label error is called a "mechanical error", and I believe they will fix it at no holder charge.
You may have to pay for shipping to them, and it may take awhile.
So contact PCGS using the above post link and ask them.
Cert info:
https://www.pcgs.com/cert/47170048
Coin Number that @MetroD found:
https://www.pcgs.com/coinfacts/coin/2023-w-100-american-liberty-high-relief-9999-fine-first-strike-pittsburgh-ana-dcam/927017
There are 9 labels for this coin
There might have been 9 at one time, but based on the picture provided, currently, there are at least 10. 😈
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
https://www.pcgs.com/coinfacts/coin/2023-w-100-american-liberty-high-relief-9999-fine-first-strike-dcam/924218
2023-W $100 American Liberty High Relief .9999 Fine First Strike, DCAM (Proof)
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the coin number on the label does not indicate the pittsburg ana.
also, with everything on the label front and back, there is no room to show the shield nor the nfc icon. before doing a reholder, check to make sure the nfc works
it's not worth it to fix a label for 1 v 100. if it was sold as a ana coin, try contacting the seller to see if they can work out the issue with pcgs.
calling or emailing pcgs might work if they can find the submission form from the original submitter
Thanks a lot for all the helpful advices. I downloaded the PCGS app and the NFC scan did return properly with valid cert number that matches the label. I have also contacted PCGS using the form in the link provided by @MetroD
Hopefully this is just a mechanical error and PCGS will fix it.
The 'PCGS Number Lookup' currently shows 9 labels for this coin, but it does not capture ALL of the labels that were issued.
The current label count is 30. To see them all:
~ access the 'Coinfacts' page for one of the versions (e.g., link);
~ scroll down the page to "Show Related Coins and Varieties";
~ expand "Show Related Coins and Varieties".
Update: PCGS customer service sent me a Fedex label and agreed to fix the label at no cost to me. Thanks all for the help.
Glad it worked out for you.
Please forgive the questions, but I am POTENTIALLY facing a similar situation, and am curious about how PCGS handled your issue.
~ Were you able to retain the 'First Strike' (FS) designation?
~ Were you able to retain the "special" ANA label?
~ What did they say about the PCGS coin number (i.e., FS vs, FS ANA)?