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Does eBay Feedback Matter Anymore?

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  • TwoSides2aCoinTwoSides2aCoin Posts: 44,441 ✭✭✭✭✭

    Since sellers were not able to leave negative feedback for buyers, the whole feedback system is irrelevant. There are two sides to a transaction. Slow pay, no pay, bid cancellations and other situations where sellers have zero recourse but to “suck it up”, is a strike against the whole venue , in my opinion. Having sold over 25,000 coins since 2001 with fewer than 11000 feedback speaks volumes.. And 2 negatives in the past year (one legitimate, maybe ) took me from 100% positive to 99.5%. eBay sucks worse than a straw with a hole in it ….and I’m annoyed they have employees in different countries with accents I can barely understand. And that is if you can even get a human via telephone anymore.

  • WQuarterFreddieWQuarterFreddie Posts: 2,863 ✭✭✭✭✭
    edited January 5, 2025 9:47AM

    @TwoSides2aCoin said:
    Since sellers were not able to leave negative feedback for buyers, the whole feedback system is irrelevant. There are two sides to a transaction. Slow pay, no pay, bid cancellations and other situations where sellers have zero recourse but to “suck it up”, is a strike against the whole venue , in my opinion. Having sold over 25,000 coins since 2001 with fewer than 11000 feedback speaks volumes.. And 2 negatives in the past year (one legitimate, maybe ) took me from 100% positive to 99.5%. eBay sucks worse than a straw with a hole in it ….and I’m annoyed they have employees in different countries with accents I can barely understand. And that is if you can even get a human via telephone anymore.

    Seller feedbacks are not irrelevant. However, I agree that buyer feedbacks are less relevant since you cannot leave negative feedback.😎

  • oldabeintxoldabeintx Posts: 2,065 ✭✭✭✭✭

    I’m a frequent buyer on eBay and feedback matters a great deal to me on higher-value items and for foreign sellers. The number of seller transactions is a guide on all purchases. Since I go back and forth between two locations I also look at feedback related to shipping time, particularly when an item is likely to require a signature.

  • DavideoDavideo Posts: 1,363 ✭✭✭✭

    A non-zero percentage of eBay users are completely moronic, unreasonable, illogical, etc. So 100% feedback rating is definitely not a requirement for me. Lower than 98% or so and I'm looking at why, but it's not necessarily disqualifying.

    Feedback can also act as a history, so if a seller has been inactive for a few years after selling car parts in the past and is now selling double eagles, I'm assuming it's a hacked account and going to pass.

    Ultimately eBay's system really favors buyers, so I'm not too concerned as I can force a return if needed. Though with particularly high value items, international sellers, etc. I'd be more hesitant to rely of it. All this being said, I think the only time I've returned an item was when an electronic item arrived DOA.

  • Cougar1978Cougar1978 Posts: 8,366 ✭✭✭✭✭
    edited January 6, 2025 8:24AM

    The ones that don’t include return privledge? Generally avoid them.

    If got crud from one would neg, block them.

    Not allowing returns is simply bad business policy not to mention seller shooting themselves in foot with decreased sales. In a really terrible situation would get eBay rep on phone.

    Coins & Currency
  • UpGrayeddUpGrayedd Posts: 648 ✭✭✭✭✭

    @Cougar1978 said:
    The ones that don’t include return privledge? I block and neg them on sight if they send me crud.

    I offer returns and I try not to sell crud, but what's your eBay ID? I'd like to go ahead and block you preemptively.

    Philippians 4:4-7

  • ProofCollectionProofCollection Posts: 6,377 ✭✭✭✭✭

    @UpGrayedd said:

    @Cougar1978 said:
    The ones that don’t include return privledge? I block and neg them on sight if they send me crud.

    I offer returns and I try not to sell crud, but what's your eBay ID? I'd like to go ahead and block you preemptively.

    I agree. No return policy means the item is as-is. Bid and buy accordingly, but don't complain unless the item was described inaccurately.

  • Cougar1978Cougar1978 Posts: 8,366 ✭✭✭✭✭
    edited January 6, 2025 8:46PM

    Everybody knows Online auc / retail not a sight seen transaction like a show. I don’t think it’s professional for someone to run a mail order business and then not have a return privledge.

    Coins & Currency
  • airplanenutairplanenut Posts: 22,207 ✭✭✭✭✭

    @Cougar1978 said:
    Everybody knows Online auc / retail not a sight seen transaction like a show. I don’t think it’s professional for someone to run a mail order business and then not have a return privledge.

    Then instead of "generally avoiding" them why don't you make a personal policy to always avoid them?

    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research

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