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PCGS wants to hear your voice.

GoldbullyGoldbully Posts: 17,339 ✭✭✭✭✭
edited October 19, 2024 2:39PM in U.S. Coin Forum

From an email I just received from PCGS.


Hello!

We are always looking for ways to deliver the best customer experience possible. We would love to hear your thoughts. Please visit the PCGS Survey to rate your experience.

Thank you,

PCGS Customer Service

Comments

  • MrEurekaMrEureka Posts: 24,258 ✭✭✭✭✭

    @Goldbully said:
    From an email I just received from PCGS.


    Hello!

    We are always looking for ways to deliver the best customer experience possible. We would love to hear your thoughts. Please visit the PCGS Survey to rate your experience.

    Thank you,

    PCGS Customer Service

    They’re asking for feedback specifically about your recent experience. Anyone else’s opinion about anything else is irrelevant.

    Andy Lustig

    Doggedly collecting coins of the Central American Republic.

    Visit the Society of US Pattern Collectors at USPatterns.com.
  • Cranium_Basher73Cranium_Basher73 Posts: 3,200 ✭✭✭✭✭

    I can see the late night commercials. Like those chat lines of busted women whose prime was a decade or two ago.

    Throw a coin enough times, and suppose one day it lands on its edge.

  • braddickbraddick Posts: 23,980 ✭✭✭✭✭

    @alaura22 said:
    Why don't they just look HERE ON THE FORUM

    @Mizzou said:

    @alaura22 said:
    Why don't they just look HERE ON THE FORUM

    Common sense ain't so common anymore

    I'd think it would be easier to read through specific emails than it would be to trudge through these forums.
    Let's face it, many of the complaints are borderline nonsense.

    Plus, how do you know these forums are not read and considered and after having done so determined it would be
    wise and beneficial to then allow specific customer satisfaction suggestions in the form of a survey?

    peacockcoins

  • NJCoinNJCoin Posts: 2,170 ✭✭✭✭✭
    edited October 19, 2024 5:51PM

    @alaura22 said:
    Why don't they just look HERE ON THE FORUM

    .

  • JWPJWP Posts: 22,222 ✭✭✭✭✭

    Kinda sounds like the fox is in the chicken coop

    USN & USAF retired 1971-1993
    Successful Transactions with more than 100 Members

  • MizzouMizzou Posts: 509 ✭✭✭✭

    @braddick said:

    @alaura22 said:
    Why don't they just look HERE ON THE FORUM

    @Mizzou said:

    @alaura22 said:
    Why don't they just look HERE ON THE FORUM

    Common sense ain't so common anymore

    I'd think it would be easier to read through specific emails than it would be to trudge through these forums.
    Let's face it, many of the complaints are borderline nonsense.

    Publix supermarket puts their lactose free milk on the top shelf, in the back, making it very hard to reach. It's very annoying but I'm sure they would say that's borderline nonsense for a complaint.

    Plus, how do you know these forums are not read and considered and after having done so determined it would be
    wise and beneficial to then allow specific customer satisfaction suggestions in the form of a survey?

    If the forums were read and considered, what would be the point of a survey? Kind of like turning the Titanic around and hitting the iceberg again.

    Sometimes I think that animals are smarter than humans, animals would never allow the dumbest one to lead the pack

  • alaura22alaura22 Posts: 3,182 ✭✭✭✭✭

    @braddick said:

    @alaura22 said:
    Why don't they just look HERE ON THE FORUM

    @Mizzou said:

    @alaura22 said:
    Why don't they just look HERE ON THE FORUM

    Common sense ain't so common anymore

    I'd think it would be easier to read through specific emails than it would be to trudge through these forums.
    Let's face it, many of the complaints are borderline nonsense.

    Plus, how do you know these forums are not read and considered and after having done so determined it would be
    wise and beneficial to then allow specific customer satisfaction suggestions in the form of a survey?

    All they would have to do is go to the set registry forum and read all the complaints!
    And, do you really think it would take much time to find a complaints about the True Views???
    They have responded on there so why would it be a big deal to LOOK THERE!
    I guess when there is a problem that doesn't affect you it's considered "borderline nonsence"

  • braddickbraddick Posts: 23,980 ✭✭✭✭✭

    @alaura22 said:

    @braddick said:

    @alaura22 said:
    Why don't they just look HERE ON THE FORUM

    @Mizzou said:

    @alaura22 said:
    Why don't they just look HERE ON THE FORUM

    _ I guess when there is a problem that doesn't affect you it's considered "borderline nonsence"_

    Excellent guess, yet partially wrong.
    I suppose I'd like to read the occasional possible solution to an issue or problem rather than many thread or posts simply stating the objection without follow-up.
    Otherwise, good call. I do think there is some accuracy to you stating, "...a problem that doesn't affect you it's considered borderline nonsense." I wasn't being objective or fair.
    I should choose my words more carefully.

    peacockcoins

  • ReadyFireAimReadyFireAim Posts: 1,825 ✭✭✭✭✭
    edited October 19, 2024 9:46PM

    California... ;)

    [edit]

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