PWCC Vault Scam

natetrook

PWCC, now under new management of Fanatics, is so aggressive to move purchased items to the Vault,
it's sickening.

I have not purchased in years, but used to buy/sell with Brett years ago.
If you select a purchase method, but do not go back into your home settings, to direct the item to be mailed to you,
it automatically directs items to the Vault. Then you have to pay 1%-3% of purchase price to retrieve your item out of Vault.

I told them how I was going to pay, but did not complete purchase, and they are saying, sorry, once you
choose a payment method, it automatically goes to Vault, and you will have to wait 90 days and pay 1%, or
3% if requested in 1st 90 days, to retrieve your item. They lack the ability to redirect an item of purchase to mail
to a home address. Even if you haven't paid, they can't or won't adjust an invoice to send item to buyer.

I will not be using PWCC under these conditions, and if you purchase with them, you need every time, before touching the invoice, go back to your home settings and request item be mailed to you. Otherwise your item will be defaulted to Vault,
then you have to pay to get item out of Vault. What a horrible method of business.

bgr

I wouldn't mind how they operate here if it was a flat fee for cards to get them out of the vault. I guess expensive cards just require more effort than inexpensive cards. The same argument can be made for PSA though charging based on the value.

I appreciate the post though because it's made my rethink how I leverage the vault today.

Groo

Deceptive, shady, and plausibly illegal business practice which they will surely get away with for at least a decade.

As there are some simalarities, keep an eye on the USA vs Adobe case which courts have allowed to proceed

DBesse27

PWCC scam? Say it ain’t so! Wasn’t aware of the fanatics takeover, but guess they couldn’t teach old dogs new tricks.

BBBrkrr

To be fair they were doing this before Fanatics bought them (shocker, I know).

I buy there occasionally, and got caught on this path to nowhere recently. I didn't pay attention to where it was supposed to be sent, it was directed to the vault but I was able to immediately get it over to be mailed. It took about 15 minutes of clicking to find out how to do it though.

Not cool at all.

I wouldn't put my least valuable card in their vault.

grote15

I never considered entrusting anything of value to the company when it was owned by Brent either and this story doesn't change my mind. Not sure why any collector would, really.

82FootballWaxMemorys

Why not do what Memory Lane does and send your valuable Cards to a Best Western for safe keeping?

maddux69

I have little sympathy for those that use any vault services, much less that of ones who have questionable reputations. It was billed as a sales tax haven and many entrusted their valuable cards to save a few dollars. I’d rather pay the sales tax, have my items in hand and save some piece of mind.

82FootballWaxMemorys

@maddux69 said:
I have little sympathy for those that use any vault services, much less that of ones who have questionable reputations. It was billed as a sales tax haven and many entrusted their valuable cards to save a few dollars. I’d rather pay the sales tax, have my items in hand and save some piece of mind.

Exactly it's pretty much designed for Flippers. True Sellers of course have re-sale certs

bgr

I’ve used it since they had it for collecting some cards for my 50 bowman bb and fb sets. When I get 10 or so cards in there I would ship. The vault fee I never really noticed because the cards weren’t too expensive. I wouldn’t leave them in there indefinitely. Mostly out of concern Pwcc would cease to exist. It’s just another site to me.

ArtVandelay

I am so shocked that Brent and Betsy would scam. They are the salt of the earth!