True Views and the Washout Effect - a discovery?
Catbert
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I used to own the coin pictured below and kept a bookmark address of the true view so when I look up a different coin replacing this coin's cert number with another in the address line, I could see the alternate TV backgrounds available, etc.
When I went to this coin's bookmark, I notice that the coin's picture was washed out compared to when I owned the coin and had downloaded the TV.
My TV when I owned the coin around 6-8 months ago:
Current TV shown:
Do you think that this is a software problem vs a photographer problem? I don't suspect that the coin was resubmitted for another TV and the cert number hasn't changed. What to you think accounts for the change?
Seated Half Society member #38
"Got a flaming heart, can't get my fill"
"Got a flaming heart, can't get my fill"
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I suspect that it's a difference in the lighting and how it hides or brings out hairlines (photographer). These are two different photos with different lighting. Also, the saturation and contrast has been reduced (software). What does the coin look like in hand? The first TV or the second TV? The second set is sure no glamor shot
Lately, TV seems to shoot overexposed, head-on shots that reveal more hairlines, then saturates them with red-orange color. They turned this coin into an orange monster - coloring it and highlighting some otherwise inconspicuous scratches. What happened to 'glamor shots?'
Was the holder scuffed?
Coin Photographer.
What makes you assume it wasn't resubmitted? What grade was it?
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That looks like two different photographs to me. Different lighting, exposure etc. Sure, post editing may be different now, but that is two different images.
Those are definitely different photos. The light is angled in a whole 'nother direction. Look at this little snippet to see what I mean, pay close attention to the bottom of the letters. Dark = in shadow, Bright = directly lit. PCGS needs to pay stupid money to somebody who knows what they're doing ASAP. There's no shortage of options in southern CA, there's no excuses for tolerating this kind of photography for as long as they have.
"It's like God, Family, Country, except Sticker, Plastic, Coin."
They're almost unredeemably bad straight out of the camera. A bunch of fidgeting in photoshop makes it look okay, I guess, but still, just inappropriately lit, imaged, and blown out.
"It's like God, Family, Country, except Sticker, Plastic, Coin."
They are different photographs and it is a photographer (culture, training, throughput, expectation) problem.
In honor of the memory of Cpl. Michael E. Thompson
Egregious.
The photographer isn't setting the white balance before they shoot. That's why you're seeing the yellow-orage cast over everything. White balance is photography 101, for what its worth........
"It's like God, Family, Country, except Sticker, Plastic, Coin."
Looking under the wing also makes this clear. Old photo it’s a shadow, new photo it’s brightly lit.
Holy crap, not looking forward to the Trueviews on my pending regular submission . . . .
I don't know if this relates to this issue, but in the past I was told that PCGS sometimes maintains different shots of the same coin. As you know, getting an accurate image of copper is difficult. A coin I purchased had a terrible TrueView so I called and asked if they had an alternate, they did, and they updated the posted image.
Yep. Getting tired of paying for it too.
Shadows bring out detail. Depending on how the coin is oriented to the light source determines where the shadows will or won’t appear. If there is too much light much of the detail will be lost.
- Bob -
MPL's - Lincolns of Color
Central Valley Roosevelts
you'd think they would've kept the better of the 2 TV's
The coin was reholdered and rephotographed.
Very disappointing photo.
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Maybe until they figure out how to shoot better than a 12 year old with a phone cam, they should just call them Views, leaving out the True part that really isn't true?
Not real happy with my TrueViews of late either.
Here are two examples where the coins look so much better in hand.
The 1832 CBH is a real looker, but you would never know it by the TV image.
Atrocious!
"Got a flaming heart, can't get my fill"
I've said this before but I'll keep repeating it in case PCGS decision makers are paying attention. I have a growing group of coins waiting to submit that won't be submitted until TrueViews are fixed. I'm also considering a different TPGS for the first time, due to this situation. Yes, pictures are that important.
I've posted about the Trueviews new and lousy images back in December 2023 on the World & Ancient forum:
https://forums.collectors.com/discussion/1098777/trueviews-lackluster-images-a-new-trend#latest
Here's a couple of images of same coin that was resubmitted (before and after):
Wow, Goldbully's are soooo bad -- exposure and white balance are wayyy off. Heck, I take much better pictures than those, and while I think they are pretty good for a used $300 SLR/copystand setup, I expect Trueviews to be superior to mine given their resources and no slab to shoot through!
I got to believe the major dealers are livid with the latest TVs, and are likely pressuring PCGS to fix this!
@Goldbully how recent was that?
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I sent this coin in for a regrade a year or two ago and the new photo was very unattractive to say the least. I recently sent the old cert numbers to PCGS asking for the original photo to be used and they said that it was not available. Not a great photo for a 64.
If you've noticed all attachments submitted to any and all forums are maxed out to the given space allowed. This means the dpi you or whom ever created, the attachment, the prime viewing dpi, is now like a box of "........................................, you never know what your gonna get.
Why ?
This is a very serious matter if sending, to a customer, from the design department from any publication company.
What we have here is a failure to comm-unit-cate
Self adjusting spelling would be the better way to spend money.