Holder damaged in shipment
logger7
Posts: 8,522 ✭✭✭✭✭
I sold a 1st Day West Point Strike Gold Label PCGS ase graded 70 and the holder got damaged in shipment. Will the usps ground advantage insurance cover this?
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Comments
Probably
If it was under $100, then yes, USPS will cover it (provided you have proof that you sold the item and it was damaged). Anything over $100 you would have needed to purchase extra insurance. Just file a claim and hopefully you get reimbursed.
Does the Ground Advantage come with any insurance? Priority Mail does but Ground Advantage?
Same thing, $100. So about the only advantage with priority is the free packing materials.
How was it packaged? 🧐
I shipped it properly as I ship everything I sell and ship.
I think it might be hard to prove the damaged was caused by USPS. Please keep this thread updated with the result.
Both ebay and usps review claims very likely based on the principle of good faith; that sellers and buyers would never knowingly seek to defraud them--unless there is evidence to the contrary. No one would knowingly crack the case of a coin.
When I get a claim from a buyer that they did not get something, and the tracking shows as delivered, ebay sides with the shipper, the seller. The question is how many questionable claims can be made by buyers until they get kicked off ebay?
Perhaps you might consider your packing technique.
I'd try to get the PO to pay the entire purchase price and let them keep the Silver Eagle. That is if you insured it for enough.
Did the buyer send you a picture? Has the coin been damaged? A refund/return might be easiest and then reholder.
It's up to the buyer; there is no reasonable option at this point than their returning it. And on a relatively cheap coin worth $50-$60 even reholdering is expensive in comparison. Probably between shipping to and from and PCGS' charge it will cost around fifty bucks. This is the first damaged holder I've had that I can remember in a dozen years.
As @MWallace said, try to collect on the full value and then you're done with it.