New eBay experience-cancellation

Glen2022

I've been buying items on eBay for many years but have never had a transaction canceled. I purchased a raw 1888-O Morgan dollar, AU, $36 plus $5 shipping. Received the message 2 days later from the seller that he was traveling, had the item with him, and would mail the item shortly. I didn't have any particular problem with this communication as I realize that some sellers are part-time, and have other obligations. About 2 weeks later, without any further communication from the seller, received notification from eBay of the cancellation of the transaction, and credit to be issued to my credit card.

Needless to say I gave the seller a very negative feedback. While doing so, I noted there was another negative feedback relating similar circumstances that had been posted after I purchased the dollar. Interestingly, the seller has no items presently available for sale.

Obviously, this is not an earth shattering transaction but I was upset that it occurred. I suspect that possibly 1 of 2 things occurred. 1. the seller has sold it elsewhere for a higher amount, or 2, he felt the price was inadequate and simply refused to go through with the transaction.

Is this a common occurrence?

BStrauss3

The absolute best case is "traveling" which meant setting up at a show, he forgot, put it in his case, and sold it, "by accident".

TxCollector

I’ve only had one transaction out of around 200 that was canceled. In that particular incident the seller was upset that the Morgan didn’t sell for as much as he believed it should have in the auction.

airplanenut

@BStrauss3 said:
The absolute best case is "traveling" which meant setting up at a show, he forgot, put it in his case, and sold it, "by accident".

And to a large degree I’m okay with that (an honest mistake, unfortunate as it may be). However, if this happens there is no excuse for anything but an effusive apology. A cancellation with no warning or explanation is completely unacceptable.

logger7

The reality is that the seller has to let things go even if they are losing significant money because a contract is a contract. However a polite and civil conversation can pull the sting out of many a transaction and misunderstanding.

davewesen

a couple weeks ago I was traveling and got very sick, slowly recovering now.

jacrispies

I once bought a nice AU barber half on ebay for a great price, and the seller canceled the transaction about 15 minutes later. Confused, I contacted the seller and asked him what was going on. He said someone of my username messaged him saying to cancel the order because I had supposedly changed my mind. I guess something was hacked, but the seller followed through with the transaction once I told him it was a mistake.

But it sounds like a seller issue in your situation, not a hacker issue though.

MsMorrisine

new?

cancellation: seller "loses" item asks to cancel or someone at the shop or via web site sold it already
ebay nukes it and sends you a note
sale on ebay is great until you find out it is counterfeit
it was sent registered and still got stolen or lost
coin looks nothing like photo or photo was juiced
sent wrong and cheaper coin and accuses you of switching your dog for theirs
'
'
'
and more

you've got a wide wide world of thrill of victory and agony of defeat waiting on you. it'll take something wild to be new around here... no chastising intended

hfjacinto

I really don’t buy much on eBay, but I had 2 cancellations in both cases the selker was a dealer and the coin in question is sold/not found. I got a $10 off anything is his store from one. Other guy said sorry I can’t find it. I had that coin on a search and it never appeared again from that seller so losing a coin may not be a lie.

MsMorrisine

and not to imply all losts are bs excuses