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New eBay experience-cancellation

I've been buying items on eBay for many years but have never had a transaction canceled. I purchased a raw 1888-O Morgan dollar, AU, $36 plus $5 shipping. Received the message 2 days later from the seller that he was traveling, had the item with him, and would mail the item shortly. I didn't have any particular problem with this communication as I realize that some sellers are part-time, and have other obligations. About 2 weeks later, without any further communication from the seller, received notification from eBay of the cancellation of the transaction, and credit to be issued to my credit card.

Needless to say I gave the seller a very negative feedback. While doing so, I noted there was another negative feedback relating similar circumstances that had been posted after I purchased the dollar. Interestingly, the seller has no items presently available for sale.

Obviously, this is not an earth shattering transaction but I was upset that it occurred. I suspect that possibly 1 of 2 things occurred. 1. the seller has sold it elsewhere for a higher amount, or 2, he felt the price was inadequate and simply refused to go through with the transaction.

Is this a common occurrence?


  • BStrauss3BStrauss3 Posts: 3,036 ✭✭✭✭✭

    The absolute best case is "traveling" which meant setting up at a show, he forgot, put it in his case, and sold it, "by accident".

    ANA 50 year/Life Member (now "Emeritus")
  • jeffas1974jeffas1974 Posts: 290 ✭✭✭

    I’ve only had one transaction out of around 200 that was canceled. In that particular incident the seller was upset that the Morgan didn’t sell for as much as he believed it should have in the auction.

  • airplanenutairplanenut Posts: 21,857 ✭✭✭✭✭

    @BStrauss3 said:
    The absolute best case is "traveling" which meant setting up at a show, he forgot, put it in his case, and sold it, "by accident".

    And to a large degree I’m okay with that (an honest mistake, unfortunate as it may be). However, if this happens there is no excuse for anything but an effusive apology. A cancellation with no warning or explanation is completely unacceptable.

    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research
  • logger7logger7 Posts: 7,955 ✭✭✭✭✭

    The reality is that the seller has to let things go even if they are losing significant money because a contract is a contract. However a polite and civil conversation can pull the sting out of many a transaction and misunderstanding.

  • davewesendavewesen Posts: 5,676 ✭✭✭✭✭

    a couple weeks ago I was traveling and got very sick, slowly recovering now.

  • jacrispiesjacrispies Posts: 670 ✭✭✭✭✭

    I once bought a nice AU barber half on ebay for a great price, and the seller canceled the transaction about 15 minutes later. Confused, I contacted the seller and asked him what was going on. He said someone of my username messaged him saying to cancel the order because I had supposedly changed my mind. I guess something was hacked, but the seller followed through with the transaction once I told him it was a mistake.

    But it sounds like a seller issue in your situation, not a hacker issue though.

    "For the wages of sin is death, but the free gift of God is eternal life in Christ Jesus our Lord" Romans 6:23. Young fellow suffering from Bust Half fever.

  • MsMorrisineMsMorrisine Posts: 32,039 ✭✭✭✭✭
    edited February 11, 2024 6:33PM


    cancellation: seller "loses" item asks to cancel or someone at the shop or via web site sold it already
    ebay nukes it and sends you a note
    sale on ebay is great until you find out it is counterfeit
    it was sent registered and still got stolen or lost
    coin looks nothing like photo or photo was juiced
    sent wrong and cheaper coin and accuses you of switching your dog for theirs
    and more

    you've got a wide wide world of thrill of victory and agony of defeat waiting on you. it'll take something wild to be new around here... no chastising intended

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
  • hfjacintohfjacinto Posts: 734 ✭✭✭✭✭

    I really don’t buy much on eBay, but I had 2 cancellations in both cases the selker was a dealer and the coin in question is sold/not found. I got a $10 off anything is his store from one. Other guy said sorry I can’t find it. I had that coin on a search and it never appeared again from that seller so losing a coin may not be a lie.

  • MsMorrisineMsMorrisine Posts: 32,039 ✭✭✭✭✭

    and not to imply all losts are bs excuses

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions

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