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PSA Pop Report Lag

CardGeekCardGeek Posts: 397 ✭✭✭

I wonder what's causing the pop report player search to process requests at a snails pace.

It also stopped recognizing my "s. I used to be able to search "willie mays". Not anymore. So, now I'll search a name, quotes or not, and get 500 pages of results. Then it takes a full minute to load the next page.

Comments

  • CardGeekCardGeek Posts: 397 ✭✭✭

    I've had my search window open for 3 days now. Making a new request whenever I think about it. Still haven' found the information that would have taken me less than 30 seconds to find before they changed search code. I would think having this information available and easily accessible would be a top priority for these grading companies. I don't remember when I first noticed the problem.

  • RonSportscardsRonSportscards Posts: 735 ✭✭✭✭

    @CardGeek said:
    I wonder what's causing the pop report player search to process requests at a snails pace.

    In the Set Registry forum someone posted:
    "On today's episode of the Golden Age of Cardboard podcast, Nat Turner, the CEO of Collectors, discusses the set registry. The technology can no longer support the registry (10,000 people per day use the registry) and it's being rebuilt from the ground up. He was pretty open about the performance issues with the website and the plans they have for its future. They start discussing the registry at the 38:50 mark. You can listen on Apple or Spotify (and presumably other podcast platforms)."

    And a Mod followed up with:
    "As mentioned earlier in the thread, the technology platform that powers the SR is in the process of being modernized. The legacy platform honestly can't scale the support the number of customers using the Set Registry today which is why folks see performance and reliability issues frequently. The new platform will also help the team be able to process new set requests as it's a heavy and manual lift today.

    Know that PSA is committed to the Set Registry and 2024 will be a year of noticeable improvements to performance, user experience, and customer service."

  • CardGeekCardGeek Posts: 397 ✭✭✭

    I dont know if the registry and the pop report or player search is the same thing.

    The player search worked very well a year ago, I believe. I don't believe anything other than changing the programming for the search would cause this problem. The search not recognizing quotes is a clear sign that the program doing the search has changed. There's also no good reason it should take a full minute to return results. This is a process that is usually measured in tenths or seconds. Or hundredths of seconds. I realize the database is large. It worked great not so long ago and the problem popped up over night. I just blew it off when it happened. But, today it's bothering me enough to shake my fist at my monitor with an angry expression on my face as I press the post button.

  • CardGeekCardGeek Posts: 397 ✭✭✭

    Still hasn't been fixed.

  • jraytayjraytay Posts: 105 ✭✭

    @CardGeek said:
    Still hasn't been fixed.

    From RonSportscards 1-8 post. The CU CEO states..."Know that PSA is committed to the Set Registry and 2024 will be a year of noticeable improvements to performance, user experience, and customer service"....Still plenty of time left for the improvements to come.

  • CardGeekCardGeek Posts: 397 ✭✭✭
    edited January 16, 2024 11:25PM

    This isn't the registry though, It's the pop report.

  • CardGeekCardGeek Posts: 397 ✭✭✭

    I will say this though. CGC makes you log in to search their pop report. PSA doesn't make you log in. Maybe their database was getting scraped.

  • RonSportscardsRonSportscards Posts: 735 ✭✭✭✭
    edited January 17, 2024 2:21AM

    @CardGeek said:
    Still hasn't been fixed.

    I just did a pop report player search for willie mays and it took about 10 seconds. It did include other willie's.
    I also tried "willie mays" (with quotes) and it took about 5 seconds, showing just willie mays cards.

    @CardGeek said:
    This isn't the registry though, It's the pop report.

    Sorry about that. I figured their system platform as a whole would be relevant.

  • CardGeekCardGeek Posts: 397 ✭✭✭

    It does seem to be a faster. And It did successfully return results for a player. But it doesn't return correct results for "Will Smith". Will Smith in quotes returns 27 thousand results. Bunch of different players. It also made me search 3 times before changing results from one player to the next once. I searched Player 1, it gave me results, then I Player 2, It gave me player 1 results again, I searched Player 2, it gave me player 1 results again, I searched Player 2, it gave me player 2 results. Maybe some progress.

  • CardGeekCardGeek Posts: 397 ✭✭✭

    Seems to be fixed. Thanks.

  • olb31olb31 Posts: 2,850 ✭✭✭✭✭

    Maybe they need to minimize the registry some. Make it more concise. Prolly could eliminate most of the set registries. Especially 1981 and up.

    Work hard and you will succeed!!
  • CardGeekCardGeek Posts: 397 ✭✭✭

    The registry and the pop report are two different things. The registry is where people build registry sets. It links users with their cards. The pop report is not so specific. It's just a list of cards without regard to who owns them. Even the registry should be fast because there should be a lot fewer cards tracked in the registry. I doubt many cards are linked to accounts in the registry. I mean, relatively few of the cards graded are linked to registry accounts. I've only looked at the registry a couple times because it's way too confusing. it's not comfortable to browse. and really has no information I'm interested in. I also don't have close to a graded set of anything that I want to show off. The pop report though is very interesting information.

  • CardGeekCardGeek Posts: 397 ✭✭✭
    edited January 29, 2024 3:48PM

    As far as minimizing it goes. I would be surprised if so many people were using the registry to the point that it bogged the database. Assuming the database were well designed.

    If I google PSA I get:

    "About 634,000,000 results (0.43 seconds) "

    So it took 0.43 seconds to scroll through, billions of records (maybe billions is low), find 634 million records pertaining to PSA, prioritize them and return a result. the PSA isn't psacard though. Just PSA.

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