Ebay sales - watch out for this thief

Ladyluck6199

mark3691 is his eBay name. I sold him a beautiful mercury dime and he claimed he didn't get it which was a lie. Everyone else got their coins I just didn't use tracking information because things are tight and I'm trying to make rent and he claimed he didn't get it. Left no negative feedback mind you which is the first thing people usually do... just beware!
I know many of you are shaming me but with all the horrible things people continue to do to others, I truly believe it's better to know than to not know. You know? There are those who are part of the solution and then there are those who are a part of the problem. My lesson is learned. Just hoping that I can perhaps save others from my mistake is all. I've never had anyone not get my coin(s) and the guy was in contact with me every day he "didn't" get it. (I believe he didn't receive it at that point yet) then 3days went by and nothing from him, I request he leave positive feedback and I was in constant contact with him. When I stopped hearing from him I stated I was glad he got the coin and please consider leaving the feedback. Then all of a sudden a dispute arrives on eBay today. 🙄 his only remark was that there was no tracking and that he wanted his money back. Not that he didn't get it mind you. But the dispute to eBay he claims he didn't get it. I trust my gut and I call BS in a major way 💯. So that's the whole story. If I get banned I understand and I mean no harm just wanted to advise because we all collect and buy and sell often and I take pride in my coins and I take pride on being honest and trustworthy so this is just a blow to me all around.
First time for everything I guess.
Pls don't ban me.

Ladyluck6199

From GA. Just wanted others to be aware. It was free shipping and I did use the ebay standard envelope that you print out.

johnny9434

All due respect but what if he didn't get it. It happens all the time in the shipping world

logger7

Ebay standard; 60c or so and they offer insurance as part of the deal from ebay. There is no excuse to not use it with some tracking offered. How much was the sale? Plus I'm pretty sure naming someone like this publicly is against the rules.

JBK

How much did you charge him for shipping?

jmlanzaf

Unless everyone else were his neighbors, a customer getting a package in Georgia doesn't mean that the package to Florida arrived.

Respectfully, you should delete this. It makes you look bad and not the person you're seeing revenge on. As @logger7 pointed out, eBay standard shipping for 63 cents includes tracking and insurance. And no one will want to do business with you if you aren't standing behind your sales.

As for negative feedback, most people do NOT immediately leave negative feedback. They usually give you the opportunity to make it right. If you don't make it right, I'm sure feedback will follow.

TwoSides2aCoin

I feel for you. However, do yourself a favor and edit out the i.d. and name. Since the tracking system does not work for items shipped using this cheaper method, go back to charging five bucks and do not use the "sixty cent" plan. I've had at least 20 customers claim no receipt. They were ALL using the new eBay shipping plan that does not offer tracking or delivery confirmation. As always, eBay sucks, and so do many of its users.

TwoSides2aCoin

@jmlanzaf said:
Unless everyone else were his neighbors, a customer getting a package in Georgia doesn't mean that the package to Florida arrived.

Respectfully, you should delete this. It makes you look bad and not the person you're seeing revenge on. As @logger7 pointed out, eBay standard shipping for 63 cents includes tracking and insurance. And no one will want to do business with you if you aren't standing behind your sales.

As for negative feedback, most people do NOT immediately leave negative feedback. They usually give you the opportunity to make it right. If you don't make it right, I'm sure feedback will follow.

There is no tracking or insurance. Is that disinformation , misinformation, malinformation or a lie ? Several dozen items (most, actually) just disappear after showing shipped,

Tom147

Not taking sides here but with all due respect, IMO you're wrong to claim, without proof that he didn't get it . And to name him, even more wrong. Twice in the last year or so I've had items not arrive ( eBay ) when they should have. Neither seller provided tracking. I waited a few days, contacted the seller and was told impolitely both times that I had received the item, never had a problem before, scamming them Etc. One inexpensive item which I was gonna let slide. The other was a $ 400 + coin. Started the process thru Paypal for my $$$. The more expensive item arrived about 3 weeks after the sale and the cheaper item in a little less time. I will not purchase again from either seller but I will not call them out by user name OR their actual name. Defecation occurs. Put yourself in his shoes. How P****ed would you be to be called out by name on this forum. All this because you didn't provide tracking & Ins.

Manifest_Destiny

@Ladyluck6199 said:
I just didn't use tracking information because things are tight.....

NeophyteNumismatist

First, I want to say I am sorry this happened to you.

However, you cannot prove or disprove he got the coin. So, coming here to "out" someone as a thief is out of line.

While I understand you wanted to save on the shipping cost, it is incumbent upon the seller to make sure the coin arrives. When you decide not to track and insure your package, you are making the decision to self insure. This deal was apparently not worth the gamble, and that is unfortunate. But, you took the gamble - and now you deal with the consequences.

Personally, think you owe an apology to the buyer, and you should remove his name ad references to him in your post.

Edit note - can you please provide YOUR eBay handle? It may help other buyers in contemplating whether of not to buy coins from you.

jmlanzaf

@TwoSides2aCoin said:

@jmlanzaf said:
Unless everyone else were his neighbors, a customer getting a package in Georgia doesn't mean that the package to Florida arrived.

Respectfully, you should delete this. It makes you look bad and not the person you're seeing revenge on. As @logger7 pointed out, eBay standard shipping for 63 cents includes tracking and insurance. And no one will want to do business with you if you aren't standing behind your sales.

As for negative feedback, most people do NOT immediately leave negative feedback. They usually give you the opportunity to make it right. If you don't make it right, I'm sure feedback will follow.

There is no tracking or insurance. Is that disinformation , misinformation, malinformation or a lie ? Several dozen items (most, actually) just disappear after showing shipped,

Holy Cow! I would classify your post as misinformation. Thanks for asking!

I have successfully shipped almost 1000 eBay standard packages with only a couple of issues. I have had them pay insurance on an eBay standard package. Here is their policy:

There 100% is tracking. It's not a scanned barcode but it tracks when it goes through sort centers. Here's the tracking on one of my eBay standard envelopes from last week.

jmlanzaf

@TwoSides2aCoin said:
I feel for you. However, do yourself a favor and edit out the i.d. and name. Since the tracking system does not work for items shipped using this cheaper method, go back to charging five bucks and do not use the "sixty cent" plan. I've had at least 20 customers claim no receipt. They were ALL using the new eBay shipping plan that does not offer tracking or delivery confirmation. As always, eBay sucks, and so do many of its users.

If you're having that many problems, it is likely your local post office. I've shipped nearly 1000 eBay standard packages with less than 5 "no receipts". The biggest customer complaint is usually that it is scanned delivered the day before it delivers because the scan is at the local sort center not your actual door.

NeophyteNumismatist

Read the OPs discussions, then tell me if she should be selling coins at all.

MFeld

Post flagged for obvious reasons.

TwoSides2aCoin

@jmlanzaf said:

@TwoSides2aCoin said:
I feel for you. However, do yourself a favor and edit out the i.d. and name. Since the tracking system does not work for items shipped using this cheaper method, go back to charging five bucks and do not use the "sixty cent" plan. I've had at least 20 customers claim no receipt. They were ALL using the new eBay shipping plan that does not offer tracking or delivery confirmation. As always, eBay sucks, and so do many of its users.

If you're having that many problems, it is likely your local post office. I've shipped nearly 1000 eBay standard packages with less than 5 "no receipts". The biggest customer complaint is usually that it is scanned delivered the day before it delivers because the scan is at the local sort center not your actual door.

No it's not just my post office. These items disappear at any time in the tracking system.. The do not show delivered. And thus, people game the tracking system as a means to get free, I suspect.
Only reason I know this is because of customers who come into the brick and mortar shop and also buy from me on eBay. I ship the same way every time. There are many who game the system and I think you're in denial of some truth.

Edit to add: no I typically have no problems with eBay shipping .... if I'm paying $3.95+. Those sub $20 items are easy to get free on eBay. That's all I'm saying.

TwoSides2aCoin

See ? OP.... You need to have assurances so you have to pay for them with tracking.

As to my point of this new shipping system that doesn't always track and never insures a thing : avoid forever stamps.

One thing most of us agree on is to take the identity out of the equation. You do not know and believe this person did receive the item. I know that feeling based off experience
Even if they did, we do not know. Don't let this cause you banishment.
And face the reality that there is a thief or liar between you and the buyer.

Cougar1978

To OP: I made a note of him. Keep going in your coin biz, stay resolute - don’t let bumps in road or boo birds bug you. People in coin club complaining eBay sales terrible last few months. Many depend on Bay sales help to make ends meet. Bad buyers can compound this, especially in these uncertain times. Feel for you.

I use tracking and have had no problems. The cheap stuff under $20 I leave for shows I setup at. I did have a case on a return (never received return item back) not long ago (which I won). Did not have to refund. The buyer claimed he returned it but would not provide tracking. I Never received it back. Badgered me for a couple of months.

I take the $5 shpx & tracking expense and add it as a transaction fee tackon to anything I sell there (offering free shpx).

TwoSides2aCoin

jmlanzaf.... I follow protocol as eBay dictates. That still doesn't assure me or the buyer. That ESU number that prints up does not get scanned or treated the same way.> @jmlanzaf said:

@TwoSides2aCoin said:

@jmlanzaf said:
Unless everyone else were his neighbors, a customer getting a package in Georgia doesn't mean that the package to Florida arrived.

Respectfully, you should delete this. It makes you look bad and not the person you're seeing revenge on. As @logger7 pointed out, eBay standard shipping for 63 cents includes tracking and insurance. And no one will want to do business with you if you aren't standing behind your sales.

As for negative feedback, most people do NOT immediately leave negative feedback. They usually give you the opportunity to make it right. If you don't make it right, I'm sure feedback will follow.

There is no tracking or insurance. Is that disinformation , misinformation, malinformation or a lie ? Several dozen items (most, actually) just disappear after showing shipped,

Holy Cow! I would classify your post as misinformation. Thanks for asking!

I have successfully shipped almost 1000 eBay standard packages with only a couple of issues. I have had them pay insurance on an eBay standard package. Here is their policy:

There 100% is tracking. It's not a scanned barcode but it tracks when it goes through sort centers. Here's the tracking on one of my eBay standard envelopes from last week.

Just for jmlanzaf. Tracking does not track. Neither show delivered. One is a regular walk in customer. He received coin . The other opens a case and has already been reimbursed.

Both could have opened a case and been made whole. I am out a coin plus shipping. Excuse me for having my place that doesn't fit in your space.

bsshog40

I thought a tracking number was provided free for any package? Unless I guess, it was put in an envelope and thrown in a drop box. That would not have been a smart thing to do.

291fifth

This post needs to disappear ... quickly.

jmlanzaf

@TwoSides2aCoin said:

@jmlanzaf said:

@TwoSides2aCoin said:
I feel for you. However, do yourself a favor and edit out the i.d. and name. Since the tracking system does not work for items shipped using this cheaper method, go back to charging five bucks and do not use the "sixty cent" plan. I've had at least 20 customers claim no receipt. They were ALL using the new eBay shipping plan that does not offer tracking or delivery confirmation. As always, eBay sucks, and so do many of its users.

If you're having that many problems, it is likely your local post office. I've shipped nearly 1000 eBay standard packages with less than 5 "no receipts". The biggest customer complaint is usually that it is scanned delivered the day before it delivers because the scan is at the local sort center not your actual door.

No it's not just my post office. These items disappear at any time in the tracking system.. The do not show delivered. And thus, people game the tracking system as a means to get free, I suspect.
Only reason I know this is because of customers who come into the brick and mortar shop and also buy from me on eBay. I ship the same way every time. There are many who game the system and I think you're in denial of some truth.

Edit to add: no I typically have no problems with eBay shipping .... if I'm paying $3.95+. Those sub $20 items are easy to get free on eBay. That's all I'm saying.

I'm sure some people do. But I'm not sure how I can be in denial of the facts. I've shipped 900+ packages and refunded less than 5 people. One of those was refunded to me via eBay insurance. A couple had disappeared from the system.

Now, if you had said that the eBay standard tracking is not perfect, I would agree. But you said that there is NO tracking and NO insurance. That is demonstrably false.

And if your local post office wasn't the problem, you should have been compensated with insurance on all 20 of those problem shipments you mentioned. If you have an initial scan and it gets lost later, eBay will pay the insurance. The only time they won't is if the initial scan is missing. That initial scan should occur at your local sort facility.

jmlanzaf

@TwoSides2aCoin said:
jmlanzaf.... I follow protocol as eBay dictates. That still doesn't assure me or the buyer. That ESU number that prints up does not get scanned or treated the same way.> @jmlanzaf said:

@TwoSides2aCoin said:

@jmlanzaf said:
Unless everyone else were his neighbors, a customer getting a package in Georgia doesn't mean that the package to Florida arrived.

Respectfully, you should delete this. It makes you look bad and not the person you're seeing revenge on. As @logger7 pointed out, eBay standard shipping for 63 cents includes tracking and insurance. And no one will want to do business with you if you aren't standing behind your sales.

As for negative feedback, most people do NOT immediately leave negative feedback. They usually give you the opportunity to make it right. If you don't make it right, I'm sure feedback will follow.

There is no tracking or insurance. Is that disinformation , misinformation, malinformation or a lie ? Several dozen items (most, actually) just disappear after showing shipped,

Holy Cow! I would classify your post as misinformation. Thanks for asking!

I have successfully shipped almost 1000 eBay standard packages with only a couple of issues. I have had them pay insurance on an eBay standard package. Here is their policy:

There 100% is tracking. It's not a scanned barcode but it tracks when it goes through sort centers. Here's the tracking on one of my eBay standard envelopes from last week.

Just for jmlanzaf. Tracking does not track. Neither show delivered. One is a regular walk in customer. He received coin . The other opens a case and has already been reimbursed.

Both could have opened a case and been made whole. I am out a coin plus shipping. Excuse me for having my place that doesn't fit in your space.

As I already posted, the tracking occurs at sort facilities. All of the ones you show with no original tracking is a local problem. Your local sort facility did not process them. The one which shows as shipped should be eligible for insurance reimbursement.

I will save the forum the exercise of my posting 900 packages scanned delivered.

There is a big difference between saying that some packages don't track and your earlier absolute statement that there is no tracking and no insurance. That is demonstrably false.

And, respectfully, you can file insurance claims on those top two which actually show scanned receipt of the package.

jmlanzaf

By the way, just out of curiosity, I went back over my last 25 eBay standard shipments (yesterday back to September 19th). All show tracking. The ones from 9/29 until today are still "in transit", the 19 prior ones all have "delivered" scans in the system.

FWIW